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Bourne's Auto Center

South Easton, MA

4.9
4,942 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,942 reviews

October 26, 2018

Great experience! This was the best car buying experience I have had. They all worked as a team. Tori was a great salesperson from start to finish. Definitely would rec More

by KELLY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tori Gourdin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2018 -

Bourne's Auto Center responded

Thank you for your business, 5 star rating and recommendation! We hope you are loving your Jeep. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

October 26, 2018

Effortless I had an awesome experience at Bourne’s. Jose greeted me and he was so patient as I test drove a few different vehicles. When I ultimately chose my ne More

by Cutiepie95!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2018 -

Bourne's Auto Center responded

We are thrilled you found our "No Hassle" buying experience to be effortless. We are honored to have earned your business and 5 star rating. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

October 26, 2018

Great Customer Service!! We have bought several cars from Bourne’s and they never disappoint! Whether it’s Trey in Sales, Carlos in Finance or Mike and Kory in Service... thi More

by CMKlav
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kory Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Clark, Trevon Hubbard
Oct 26, 2018 -

Bourne's Auto Center responded

Thank you for your continued business! We are incredibly grateful to have such loyal customers both for sales and service. It is always a pleasure assisting you with your automotive needs. If we can be of any further assistance, well you certainly know where to find us! Thanks Again, Michael Kelley General Manager

October 26, 2018

Second time around!! Having purchased at Bourne before I knew it would be great service , easy process and an awesome car!! Thanks to Kim Bailey and her team for another p More

by Claudball
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave from finance never got his last name.
Oct 27, 2018 -

Bourne's Auto Center responded

Thank you for your continued business! We are thrilled we were able to earn your 5 star rating. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

October 25, 2018

Fast and Easy As soon as I walked in, Trey greeted me with a smile and got right to work on finding me a new car. Trey was knowledgeable, professional, funny, and a More

by caliguy123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Mead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevon Hubbard
Oct 25, 2018 -

Bourne's Auto Center responded

Thank you for your business and for awarding us with 5 stars! It was a pleasure assisting you with your purchase. Trey appreciates your kind words, we are certainly fortunate to have him on our amazing team. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

October 25, 2018

Excellent customer experience Mario did a great job. Low key sales experience. Test drive took some juggling due to busy place. Excellent car selection and Competitive price. Great More

by Peter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2018 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience with our Master Certified Sales Professional Mario Lee. We appreciate your patience during our busy time. We are honored to have earned your business. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

October 25, 2018

Great Experience Staff was very nice and helpful. Very quick process, I wasn't hanhing around all day, like at other dealerships. I will definitely be buying again fro More

by Mslavin24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2018 -

Bourne's Auto Center responded

Thank you for your business and for taking the time to award us with 5 stars. We hope you are loving your Acura. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

October 24, 2018

So glad I found you Bourne’s! I knew what I wanted, I couldn’t find it and everyone suggested I come here and I’m so glad I did. They were super helpful especially Jose G... he eve More

by 3rd row mom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 24, 2018 -

Bourne's Auto Center responded

Thank you for your business! Looking good! We appreciate your kind words and if we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

October 23, 2018

Squeaky Lexus Nightmare I had an oil change and told them @ a squeaky sound. Left car on Wednesday all day for a 9:30 appt. Went to pick up car Wednesday afternoon and was to More

by Lexus33
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Kory Peterson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Clark
Oct 24, 2018 -

Lexus33 responded

Thank you so much for the response and the credit.Mike and Corey were very nice to deal with. And thank you for the follow up call.

October 23, 2018

Great lengths We checked online for several weeks looking for the year and model style we’d decided we wanted. When one appeared to be available at Bourne’s, for an More

by Maureen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tori Gourdin
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Mead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2018 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned Volvo. It was a pleasure assisting you with your purchase. Tori and George appreciate your recognition and kind words, we are fortunate to have them on our team. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

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