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Bourne's Auto Center

South Easton, MA

4.9
4,942 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,942 reviews

October 02, 2018

Awesome .! Bourne saved my life in helping me get a new car. My car was flooded and I needed a new vehicle right away. Tori and Carlos went above and beyond to h More

by Brycalley
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tori Gourdin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2018 -

Bourne's Auto Center responded

Thank you for your business! We are happy our team was able to come through for you after a difficult situation with your previous vehicle. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

October 02, 2018

Audi a3 Trey was wonderful. Worked with me for a few hours and got everything squared away. Walked off the lot with a beautiful car. Highly recommend this dea More

by Laurenmercado94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevon Hubbard
Oct 02, 2018 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned Audi A3. It was a pleasure assisting you with your purchase. We appreciate your recommendation and the opportunity to assist those customers. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

October 02, 2018

Amazing Customer service! Greg Cummings and Carlos are the best people to speak to if your in the market for a new or used car. They made going through this process so much eas More

by Kitkatt22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Cummings
Oct 02, 2018 -

Bourne's Auto Center responded

Thank you for awarding us with 5 stars! We are honored to have earned your business and amazingly kind words. The experience you described is exactly what every customer should expect from our team. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

October 01, 2018

Great folks, good deal Super low pressure sales (they let you test drive by yourself!) but still helpful in figuring out what you want. Tori even let me use her workstation More

by hobbsenigma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tori Gourdin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2018 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle. We are thrilled you enjoyed our "No Hassle" pricing and customer service commitment. A big part of that commitment is allowing the customer to test drive the vehicle without a Sales Professional. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

October 01, 2018

Bourne's by far the best I have bought 7 cars for myself and family since 2010 from David Pair at Bourne's. Each time is an easy and great experience. No pressure, lowest pri More

by SSL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2018 -

Bourne's Auto Center responded

WOW! 7 cars is amazing! We are so incredibly appreciative of your continued business. Your recommendation is extremely important to us and greatly appreciated. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

October 01, 2018

Omgsh! Best customer service ever! So I’ve never purchased a car before from a dealership so i was very nervous. Sue came over and calmed me down (along with my brother) and made this a More

by Sosodeff94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sue Pereira
Oct 02, 2018 -

Bourne's Auto Center responded

Looking Good! We are honored to have been a part of your first car buying experience. Sue appreciates your recognition and I can assure you it was her pleasure assisting you with your purchase. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

September 30, 2018

Thank you Jose Molina!!! Thank you to the wonderful team at Bournes Auto Dealer! Everyone is friendly and knowledgeable! Jose Molina has such a positive attutude and he answer More

by Denisebright
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2018 -

Bourne's Auto Center responded

Looking Good! We appreciate your business and amazingly kind words. Jose appreciates your recognition and I can assure you it was his pleasure assisting you. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

September 29, 2018

very good l give this rate because they are nice and friendly to talk, and their volumes of cars are large , you can see many different kinds of cars here. More

by zqiu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2018 -

Bourne's Auto Center responded

Thank you for your business! It was an absolute pleasure assisting you. We appreciate your kind words and 5 star rating. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

September 29, 2018

Amazing experience! Thank you to Greg and his team for working with my husband and I to get us into our new car. Bournes had the best price out there and was worth the tr More

by Kelen458
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Cummings
Sep 29, 2018 -

Bourne's Auto Center responded

Thank you for your business! We are thrilled Greg and the rest of our team was able to provide you with an amazing and satisfying experience. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

September 29, 2018

Great Results! Hats off to Kimberly!, She assisted me with every detail from start to finish. She was a true professional, and a great listener and offered suggesti More

by jane123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2018 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle. Kim appreciates your recognition and kind words. We could not agree more, she is dedicated professional who is committed to a high level of customer service. We are fortunate to have her on our amazing team. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

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