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Bourne's Auto Center

South Easton, MA

4.9
4,764 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,764 reviews

April 14, 2018

Great customer service. Very knowledgeable staff. Really helpful with the whole process. If I could give it more stars I would. Thank you Mark for the sale and Rich for bring More

by Fdossantos14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Aufiero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Schiffer
Apr 16, 2018 -

Bourne's Auto Center responded

Looking Great! We appreciate your business and amazingly kind words. Mark and Rich appreciate your recognition and I can assure you it was their pleasure assisting you. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

April 13, 2018

Great purchasing experience! I had the MOST pleasant experience at Bourne's Auto Center! From the first initial email I received from Caroline, who answered all of my questions qu More

by Melissa S.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Hymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tori at Reception, Trevon Hubbard, Caroline Simmons
Apr 14, 2018 -

Bourne's Auto Center responded

WOW! THANK YOU for your business and amazingly kind words. We are thrilled our team was able to earn your 5 star rating, recommendation and future business. It was an absolute pleasure assisting you with your purchase. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

April 13, 2018

Great dealer! The dealer is customer oriented and everyone is very professional starting with Amy working on the internet, Trey working on the showroom and Dave wor More

by Hank95
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Hymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevon Hubbard
Apr 14, 2018 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle! We are thrilled Amy, Trey and David were able to assist in finding a vehicle that best fit your needs. I can assure you it was their pleasure assisting you with your purchase. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

April 12, 2018

It was a great experience Buying a new car is exiting ..but buying it at Bournes auto center is definitely a whole new level...thanks to my boy trey for helping me with this ne More

by Salvyboy4k
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevon Hubbard
Apr 14, 2018 -

Bourne's Auto Center responded

Thank you for your business! We are thrilled you are enjoying that beautiful Honda Pilot! You recommendation is extremely important to us and we look forward to providing those customers with the same "No Hassle" pricing and customer service commitment. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

April 11, 2018

Super friendly stress-free experience I visited a number of dealerships before going to Bourne's. This was the only place, which did not make me feel like I was being fooled or hassled int More

by Kat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2018 -

Bourne's Auto Center responded

Many Thanks to you! It was a pleasure assisting you with your purchase and we are honored to have earned your business. We could not agree more that Kim is fantastic, we are fortunate to have her on our amazing team. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

April 11, 2018

Great Buying Experiance Great selection of cars, Mario and Carlos did an exceptional job helping me with my purchase. Thanks Bourne. I'll be back for my next car! More

by EOS2013
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2018 -

Bourne's Auto Center responded

Thank you for your business and for taking the time to award us with 5 stars! Mario and Carlos appreciate your recognition and I can assure you it was their pleasure assisting you with your purchase. We look forward to seeing you again in the future and until then, if we can be of any assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

April 11, 2018

Excellent Buying Experience My experience with Bourne's during my first vehicle purchase 15 months ago was excellent. For this reason I made Bournes my top choice in search of a More

by Sweet14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2018 -

Bourne's Auto Center responded

WOW! Thank you for your continued business Mike! The 5 star "no stress" you described is EXACTLY what every customer should expect when shopping for and/or purchasing a vehicle from our team. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

April 10, 2018

Best purchase experience! Traded in a vehicle and purchased a beautiful 2015 Lexus RX350 in which we drove home the same day! When stopping by I had 4 cars in mind to drive wi More

by Highspeed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2018 -

Bourne's Auto Center responded

Thank you for your continued business. We are thrilled you prior vehicle lasted over 10 years! The 5 star experience you described is EXACTLY what every customer should expect. Jose appreciates your recognition and recommendation and I can assure you it was his pleasure assisting you and your wife. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

April 10, 2018

Another excellent experience Bought another car here (my second) and just as pleased with my second experience as my first. Jose did a great job getting me the cars I wanted to t More

by Plymout6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Cygielnik
Apr 14, 2018 -

Bourne's Auto Center responded

Thank you for your continued business! We appreciate your amazingly kind words and 5 star rating. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

April 09, 2018

Great experience Trey and Carlos were amazing. Process was easy and simple!!! Highly recommended! Definitely worth the drive and effort if you are not local. Excellent More

by Jdemelo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevon Hubbard
Apr 10, 2018 -

Bourne's Auto Center responded

Thank you for taking the time to award us with 5 stars! We appreciate your business and your high recommendation. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

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