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Bourne's Auto Center

South Easton, MA

4.9
4,946 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,946 reviews

March 22, 2018

Because buying a new car can be FUN Bourne's Auto made purchasing a new vehicle painless. I was very indecesive about what I was looking for and Greg P. was very patient and worked with More

by briaa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Peschel
Mar 25, 2018 -

Bourne's Auto Center responded

Thank you for taking the to review your 5 star experience. Greg appreciates your recognition and our entire organization appreciates your business. We are thrilled you had an enjoyable and fun time finding the vehicle that best fit your needs. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

March 21, 2018

Efficient, helpful, excellent From the salesperson to the finance manager and later dealing with service, everyone was fantastic and extremely helpful. Will definitely go back if a More

by Jojo10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2018 -

Bourne's Auto Center responded

Thank you for awarding us with 5 stars. We are so incredibly proud that our team was "efficient, helpful and excellent." We appreciate your business and look forward to assisting you again in the future. In the meantime if you need anything at all please do not hesitate to reach out to us. Thanks Again, Michael Kelley General Manager

March 20, 2018

Body shop Lucas and Matt are the best in the business! They handled 2 incidents w my car w efficiency, friendliness and made what could have been a terrible exp More

by JillA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucas Septelka, Matt Aiello
Mar 25, 2018 -

Bourne's Auto Center responded

Thank you for your amazingly kind words about our team members Lucas and Matt! They each certainly appreciate your recognition and I can assure you it is always their pleasure assisting you with your automotive service or body shop needs. We appreciate your continued business and if we can be of any assistance at all please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

March 20, 2018

Great service Great prices amazing service and very helpful. They helped me get finacing and were very nice. Great dealership would recommend to anybody That i know More

by Ajz258
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Aufiero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Schiffer
Mar 25, 2018 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle. We are thrilled we were able to earn your 5 star rating and recommendation. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

March 19, 2018

Jose was very nice and courteous! Hard worker! This is my second car I bought from Bourne and been very happy with service! Jose did a great job considering how busy he was to take care of us as we More

by nzelinski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2018 -

Bourne's Auto Center responded

Thank you for your continued business! We appreciate your 5 star rating and kind words about our team member Jose. We could not agree more, Jose does a great job for his customers. If you have any further questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

March 18, 2018

3rd Purchase Shawn and Carlos made the experience so simple we drove home with our dream car the same day! Excellent service all around. Thank you we will recomme More

by FoundMyCar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Weir
Mar 25, 2018 -

Bourne's Auto Center responded

Thank you for awarding us with 5 stars! We are honored that we have been able to earn your business and assist with the purchase of three vehicles! Your recommendation is extremely important to us and we look forward to providing those customers with the same simple and fast buying experience. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

March 17, 2018

No pressure.. Answered all my questions knowlegably Not your typical car dealership agency. Friendly, informative and willing to work with you. Felt no pressure at all. Nice clean dealership with friend More

by DonnyD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2018 -

Bourne's Auto Center responded

Thank you for taking the time to share your 5 star experience! The experience you described is EXACTLY what every customer should expect from our team. We appreciate your business and if we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

March 17, 2018

Great customer service and sales. Love my new Mercedes. The price was perfect and the car buying experience was very easy and fast. Thank you. More

by Car buyer gal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Peschel
Mar 25, 2018 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned Mercedes. We are thrilled you are enjoying the vehicle. We appreciate your kind words and 5 star rating. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

March 16, 2018

A great place! Kim was fantastic! She was extremely knowledgeable and friendly. I drove a few cars before choosing the one I took home. Great staff, great experience More

by Noirins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Cygielnik, Caroline Simmons
Mar 17, 2018 -

Bourne's Auto Center responded

Thank you for awarding us with 5 stars! It was an absolute pleasure assisting you and we are thrilled we had the vehicle that best fit your needs. Your business and kind words are greatly appreciated. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

March 15, 2018

Very friendly and Great Staff I had an amazing experience at Bourne's Auto Center. This is our second vehicle from Bourne's and they were able to secure financing, service the vehi More

by Carman82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Gesner
Mar 15, 2018 -

Bourne's Auto Center responded

Thank you for your continued business! We are thrilled we were able to earn your 5 star rating. It is always a pleasure assisting you and your wife. Happy Birthday! If you need anything at all please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

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