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Bourne's Auto Center

South Easton, MA

4.9
4,946 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,946 reviews

March 09, 2018

Excellent Experience! Great staff! Everyone is helpful and made it easy and fast purchasing my car. I’m glad I chose Bourne, I recommend it for everyone! More

by g
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Peschel
Mar 10, 2018 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience and for awarding us with 5 stars! We are honored to have earned your business and recommendation. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

March 08, 2018

Good Experience They have a friendly staff and a great service department. There is a huge variety of cars to pick from, all of which are priced below market value. More

by Ruvich
Recommend Dealer
Yes
Employees Worked With
Michael Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Clark
Mar 25, 2018 -

Bourne's Auto Center responded

We are extremely disappointed that the check engine light came on shortly after your purchase. It is incredibly inconvenient for the customer when this happens. Once we learned of the situation we quickly were able to provide you with a replacement vehicle and take the vehicle to the dealer to have the cam shaft position sensor fixed under GM warranty. I also offered you the ability to exchange or return the vehicle, no questions asked. We apologize for the inconvenience and hope that you are now thoroughly enjoying the vehicle. In the future you are more than welcome to reach out to me directly for any of your service needs. Thank you for your business. Michael Kelley General Manager

March 07, 2018

A good time Everyone was so helpful, nice, and they made it a pleasure to be there. Trey and Carlos went above and beyond to make sure i was happy and I’m very th More

by Sandy92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevon Hubbard
Mar 10, 2018 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle. We are thrilled our team was able to earn your 5 star rating and kind words. We will continue to provide a "No Hassle" buying experience to all of our customers and certainly to the customers you recommend. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

March 07, 2018

Great transaction Everything went smoothly. I identified a few things which need to be addressed. When I picked up the car, all the work was completed as agreed. More

by LarryA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Cygielnik
Mar 10, 2018 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle. We are thrilled our team was able to provide you with a smooth buying experience and address your concerns. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

March 07, 2018

Finally a positive experience buying a car! I’d been looking for a Nissan Rogue for about 4 weeks before coming to Bourne’s. I had gone to a bunch of big-name dealers and felt they never took me More

by Lauren1028
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Peschel
Mar 10, 2018 -

Bourne's Auto Center responded

WOW! Thank you for your business and amazingly kind words. The experience you described is EXACTLY what every customer should expect when shopping for and/or purchasing a vehicle from our team. We couldn't agree more, forget those "big name" dealers and come to Bourne's first! It will save you a tremendous amount of time, money and aggravation!! If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

March 06, 2018

Jose was awesome!! We came here to look at a fewl Lexus’s. Jose was extremely helpful and even went out of his way to go get two cars from their overflow lot to reduce o More

by Nothanks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2018 -

Bourne's Auto Center responded

Looking good with your "new to you" Lexus! We appreciate your business and amazingly kind words! Jose appreciates your recognition and recommendation, I can assure you it was his pleasure assisting you with your purchase. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

March 06, 2018

Stress Free, Amazing Experience! Best car buying experience I've ever had. The entire team treated us with respect. Great customer service. The no pressure/haggle approach is a bre More

by Suzanna_Clark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pair
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2018 -

Bourne's Auto Center responded

Thank you for awarding us with 5 stars! We are honored to have earned your business and amazingly kind words. The "stress free, no pressure/no haggle, respectful" buying experience you described is EXACTLY what every customer should expect when purchasing a pre-owned vehicle from our team. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

March 05, 2018

Impressive The volume and diversity of vehicles is wonderful. Love how Greg asked what we needed in a vehicle and our budget and honored both of those things as More

by Satisfied customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Ronan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Cygielnik, Greg Peschel
Mar 06, 2018 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle! We are thrilled we were able to assist and find the vehicle that best fit you and your families' needs. Greg appreciates your recognition and I can assure you it was his pleasure assisting you with your purchase. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

March 05, 2018

Great car buying expierence Bourne's prices are truly "no hassle" and were competitively priced. I searched within 100 miles of my house and Bourne's prices were consistently th More

by jimgus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Aufiero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2018 -

Bourne's Auto Center responded

Thank you for taking the time to review your 5 star experience! We are thrilled you enjoyed our "No Hassle" pricing and customer service commitment and that we were able to earn your business. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

March 05, 2018

Great experience Everyone was great to work with. From start to finish you can tell that customer satisfaction is a priority to them! I would recommend this dealer to More

by Happy camper!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Ronan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevon Hubbard
Mar 06, 2018 -

Bourne's Auto Center responded

WOW! Thank you for your business and amazingly kind words. Your recommendation is extremely important to us and we look forward to providing those customers with the same level of customer service. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

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