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Bourne's Auto Center

South Easton, MA

4.9
4,762 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,762 reviews

June 25, 2022

Super helpful every step of the way, thank you so much Bournes! Love my new car! More

by livisweeney
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Mead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2022 -

Bourne's Auto Center responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Bourne's Auto Center. Mike Kelley General Manager

June 18, 2022

Kevin Lima is LITERALLY the best ever. I have never bought a car before and he made this process so easy. We had the mindset going in (me & kevin) that I will leave with a car today and he More

by Nicholeb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevy Lima
Jun 20, 2022 -

Bourne's Auto Center responded

Thank you so much for your excellent review! We are so glad that Kevy had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Mike Kelley General Manager

June 17, 2022

Bourne's Auto was fantastic to deal with. They were attentive and fair. Kevy is the sweetest! Who says that about a car salesman? But he is! More

by Ssevenson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tara Braddock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kris Tetreault, Kevy Lima
Jun 20, 2022 -

Bourne's Auto Center responded

Thank you so much for your wonderful review! We are thrilled that Kevy had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Bourne's Auto Center! Mike Kelley General Manager

June 15, 2022

It was a great experience buying a car at Bournes. The staff were polite and treated us with respect. More

by Katelyn.nkomo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tara Braddock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2022 -

Bourne's Auto Center responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Bourne's Auto Center are glad to have you as a customer. Mike Kelley General Manager

June 15, 2022

I had an amazing experience with this dealership. They were friendly, very helpful and knowledgeable. More

by Ddotjones
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tara Braddock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2022 -

Bourne's Auto Center responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Mike Kelley General Manager

June 11, 2022

We are a repeat customer. Both the service and inventory are wonderful at Bourne’s. Jose was a pleasure to work with and did his best to make buying our Ford Escape a great ex More

by Marierrossi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Mead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle
Jun 13, 2022 -

Bourne's Auto Center responded

Thank you so much for your kind words, Marie, and for taking the time to leave us this wonderful feedback. It's great to hear that Jose delivered such an excellent experience! Mike Kelley General Manager

June 11, 2022

Jose Molina , thank you so much for you time. You were awesome and great. Thank you again. More

by barros.afabiula
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2022 -

Bourne's Auto Center responded

Here at Bourne's Auto Center, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Mike Kelley General Manager

June 10, 2022

I am so happy with my purchase and my experience with BAC. I worked with Mario Lee who was not only professional and friendly but my personal hype man the whole time. I didn’t make an appt ahead of time More

by Maggiesaliba1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2022 -

Bourne's Auto Center responded

Maggie, Thank you so much for choosing Bourne's Auto Center! Congrats on your new purchase, and let us know if Mario can be of any more assistance! Mike Kelley General Manager

June 09, 2022

Extremely professional and amazing customer service. The place is clean inside and out. I will definitely recommend this place. More

by Joannevallejo76
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2022 -

Bourne's Auto Center responded

Joanne, It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Bourne's Auto Center! Mike Kelley General Manager

June 06, 2022

Kevy is the best! He was so patient, kind, and informative to all our wants and needs of our new car! Highly recommend him, as well as the amazing dealership! More

by Tinawyatt21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevy Lima
Jun 06, 2022 -

Bourne's Auto Center responded

It's fantastic to hear that Kevy provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Bourne's Auto Center! Mike Kelley General Manager

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