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Bourne's Auto Center

South Easton, MA

Overview
Employees
Reviews
Vehicles
4.9
4,922 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,922 reviews

October 19, 2022

Jose Garcia was amazing, he made my process so easy and fast! Will definitely recommend to everyone. More

by Mikaylat25
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 19, 2022 -

Bourne's Auto Center responded

It's fantastic to hear that Jose provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Bourne's Auto Center! Mike Kelley General Manager

October 19, 2022

Very easy process! Left feeling very confident and happy with my purchase. I will definitely be recommending More

by amanda.sullivan0517
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Mead
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 19, 2022 -

Bourne's Auto Center responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, Amanda, and we look forward to continuing to serve you in the future! Mike Kelley General Manager

October 18, 2022

Jose was great to work with because he knows his stuff. Bourne’s customer service can’t be beat, and they make purchasing a vehicle easy, free of stress and no pressure sales ever. Thank you!! More

by Carolyn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 19, 2022 -

Bourne's Auto Center responded

Thank you so much for your wonderful review! We are thrilled that Jose had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, Carolyn, and we thank you for choosing Bourne's Auto Center! Mike Kelley General Manager

October 16, 2022

Very professional, quick service. I was able to purchase my car within 2 hours. Would highly recommend More

by Jeniferfamily
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevy Lima
Report | Print
Oct 17, 2022 -

Bourne's Auto Center responded

Jenifer, It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Bourne's Auto Center! Mike Kelley General Manager

October 15, 2022

Second purchase w Bourne and another great experience. Set up about 5 cars to drive. They had them ready for me. Drove them , discussed financing and trade and whole process was done in 2 hours. Highly re More

by tracy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Ronan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Olson
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Oct 17, 2022 -

Bourne's Auto Center responded

Tracy, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else Jose, Amy, and David can do to assist you, please do not hesitate to let us know. We are always happy to help! Mike Kelley General Manager

October 13, 2022

It has been a great car buying experience dealing with this dealership. I've had some unfortunate experiences in the past but this was a refreshing one. Jose M was amazing!Thank you Jose for making what More

by cooper
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 15, 2022 -

Bourne's Auto Center responded

Thank you for sharing your experience with us! We're happy to hear it went well with Jose and we hope you enjoy your new vehicle. We truly appreciate your feedback! Mike Kelley General Manager

October 13, 2022

I am happy with vehicle but not happy with trying to slide things by and try to get away with certain things not being fixed. Such as I needed a new battery for then i got for inspection and fail for ne More

by Mattbrooks21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Bloom
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 15, 2022 -

Bourne's Auto Center responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Mike Kelley General Manager

October 12, 2022

Great custumer service and great deals also it was a good experience.10/10 Definitely worth 👌. More

by Danilo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevy Lima
Report | Print
Oct 13, 2022 -

Bourne's Auto Center responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Bourne's Auto Center! Mike Kelley General Manager

October 12, 2022

Outstanding dealer! Attentive, friendly and extremely helpful staff. Special thanks to Jacqui, Jose and Carlos. We love our new purchase More

by TL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacqui Bourne
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Oct 13, 2022 -

Bourne's Auto Center responded

Thanks for sharing your thoughts about your experience with Bourne's Auto Center. We appreciate your business and hope to see you again soon! Mike Kelley General Manager

October 12, 2022

This is my second vehicle purchase at Bournes. Jose Garcia listened to what my wants and needs were and was very patient with me as I looked at every possible suv for my family. I spent the entire More

by Ashley.Lauren.webster
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kris Tetreault
Report | Print
Oct 13, 2022 -

Bourne's Auto Center responded

Here at Bourne's Auto Center, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Mike Kelley General Manager

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