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Bourne's Auto Center

South Easton, MA

4.9
4,768 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,768 reviews

January 28, 2022

Kevy was beyond helpful in helping buy my new Jeep! He was very kind & assisted all of my needs. He made the transaction seamless! Plus, when I came to pick up the Jeep had a big red bow on it… bonus poin More

by BBigelow
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Mead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevy Lima
Jan 30, 2022 -

Bourne's Auto Center responded

Thanks for sharing your thoughts about your experience with Kevy and George here at Bourne's Auto Center. We appreciate your business and hope to see you again soon! Mike Kelley General Manager

January 27, 2022

Bourne consistently had the most competitive deal available on a vehicle of interest to us. We were looking at cars from online-primary dealers like CarMax and Carvana, and ultimately found that Bou More

by E.Rowe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2022 -

Bourne's Auto Center responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Mike Kelley General Manager

January 27, 2022

Responsive, customer centric and welcoming. The receptionist was friendly and the showroom/waiting area was very clean More

by Trp89135
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pair
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Mead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kris Tetreault
Jan 27, 2022 -

Bourne's Auto Center responded

Thank you for your very kind review. David and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Bourne's Auto Center. Mike Kelley General Manager

January 27, 2022

Came in with a lot of issues and Jose was phenomenal. He heard what I said and he gave me multiple solutions with zero pressure or lies. Can’t express how happy I was with him. Very professional. Very court More

by Kad1n
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2022 -

Bourne's Auto Center responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Bourne's Auto Center! Mike Kelley General Manager

January 25, 2022

Jose was great! Had me in a new vehicle same day. Would definitely buy a car from him again. More

by Jenn421321
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2022 -

Bourne's Auto Center responded

Jenn, Congratulations on your new vehicle! We are so glad that Jose had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Mike Kelley General Manager

January 25, 2022

Loved the service provided. Kevin was excellent, made the whole thing easy to understand and it didn't feel like a hassle or pressured. Would definitely recommend. More

by kaylieraguirre
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Mead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevy Lima
Jan 25, 2022 -

Bourne's Auto Center responded

Thank you for taking the time to write this review, Kaylie! Our customers are our top priority and your feedback is greatly appreciated. Kevin and all of us at Bourne's Auto Center are glad to have you as a customer! Mike Kelley General Manager

January 24, 2022

I was very pleased with the service and would highly recommend this dealership to everyone More

by Lp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2022 -

Bourne's Auto Center responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bourne's Auto Center. Mike Kelley General Manager

January 19, 2022

Professional and driven no hassles Jose made it simple and was honest great experience would strongly recommend More

by Tonydarling1728
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2022 -

Bourne's Auto Center responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jose and our team met your expectations. Thank you again for choosing Bourne's Auto Center! Mike Kelley General Manager

January 17, 2022

Jose is a Great man, took his time with us trying to decide whether or not we would do with the deal we were presented with. Presented us with all the options. The transparency on his part was unreal, s More

by Aboubacardiakite92
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2022 -

Bourne's Auto Center responded

Thank you so much for choosing Bourne's Auto Center! Congrats on your new purchase, and let us know if we can be of any more assistance! Mike Kelley General Manager

January 17, 2022

Great experience!! Everything was done so quickly and professional. Never felt pressured to buy and was treated great. More

by jg272008
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara Braddock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevy Lima
Jan 18, 2022 -

Bourne's Auto Center responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mike Kelley General Manager

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