Looked online for a 3 year old or so Acura MDX. Looked at BBB and other rating sites and excluded a couple nasty used car places. Preferred a dealership for quality and visited a couple but Bourne's had a value based price and good ratings (all have a few bad ratings, nature of business, but Bourne's had similar ratings to new car dealers). Ended up getting a very good trade-in price on my old car, better than others, and bought from Bourne's. Out the door in 2 hours even with sending it inside for a final cleaning. Ask for Greg Peschel, he was responsive, honest, and consultative with no pressure.