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Bourne's Auto Center

South Easton, MA

4.9
4,763 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,764 reviews

August 28, 2021

My experience was fantastic. They made the whole process easy. I'm very happy with my brand new Chevy Malibu and can't speak highly enough of Bourne auto. More

by Zach
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Cummings, Kris Tetreault
Aug 28, 2021 -

Bourne's Auto Center responded

Zach, thank you for choosing Bourne's Auto Center, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Mike Kelley General Manager

August 27, 2021

Excellent and efficient. The process was very easy and straightforward. I would recommend them to anyone looking to purchase a vehicle and will return if I’m ever in the market again. More

by stacyramoa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2021 -

Bourne's Auto Center responded

Thank you for your very kind review, Stacy. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Bourne's Auto Center. Mike Kelley General Manager

August 27, 2021

Kevy made this the easiest car deal of my life!! He is quite possibly the happiest guy I have ever met I am very happy More

by robpimental126
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevy Lima
Aug 28, 2021 -

Bourne's Auto Center responded

Thanks for sharing your thoughts about your experience with Kevy here at Bourne's Auto Center. We appreciate your business and hope to see you again soon! Mike Kelley General Manager

August 26, 2021

Bourne Auto’s salesman Jose Molina made buying our new Jeep Wrangler a breeze! This is the second vehicle we have purchased through Bourne Auto. No haggle pricing makes buying easy! More

by robywhitehouse
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2021 -

Bourne's Auto Center responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new Jeep! All of us at Bourne's Auto Center are glad to have you as a customer. Mike Kelley General Manager

August 26, 2021

My experience with Jose was amazing!! He introduced me to the car and showed me the way around. The price was very good and he was very efficent and knowledgable when closing the deal. Overall a great experi More

by Alejandro Valdez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Mead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2021 -

Bourne's Auto Center responded

Congratulations on your new vehicle! We are so glad that Jose had the opportunity to work with you, and that he and our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Mike Kelley General Manager

August 26, 2021

Arrived for needed car with a dead line. Not only did they drag the paperwork but also now refuses to refund my down payment. Called multiple times for refund received the run around. Don't go to them More

by anikabartie
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Olson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevy Lima
Sep 09, 2021 -

Bourne's Auto Center responded

We are disappointed that we were unable to earn your business. We were able to process your refund in a timely manner and apologize if there were any lapses in communication. We wish you the best of luck in your search for a pre-owned vehicle. Mike Kelley General Manager

August 25, 2021

Thanks for all your help, Jose! Great experience at Bourne buying a car for my son. No hassle, everything was quick and the entire process was seamless! Will definitely recommend! More

by Jmcclaren
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2021 -

Bourne's Auto Center responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience working with Jose, and congratulations to your son on his new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Mike Kelley General Manager

August 25, 2021

Great customer service! Great selection of cars too! No hassle and they made everything easy! Will return again when we are in the market for our next used car! Thanks!!!! More

by SF
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos helped with finance paperwork and my questions, Kris Tetreault
Aug 26, 2021 -

Bourne's Auto Center responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mike Kelley General Manager

August 24, 2021

Very good experience. Excellent dealer. Kevin has been very helpful and patient with us. An excellent salesman. Thank you very much Kevin, you are the best. More

by Pretinha.beatriz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevy Lima
Aug 24, 2021 -

Bourne's Auto Center responded

Thank you so much for your kind words, Beatriz, and for taking the time to leave us this wonderful feedback! Mike Kelley General Manager

August 23, 2021

Just bought my second Jeep Grand Cherokee from Bournes. The best dealership to work with and Jose was fantastic. Excellent customer service and very knowledgeable about the vehicle. He helped us to make th More

by Perry98
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2021 -

Bourne's Auto Center responded

Thank you so much, Perry, for choosing Bourne's Auto Center! Congrats on your new purchase, and let us know if we can be of any more assistance! Mike Kelley General Manager

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