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Bourne's Auto Center

South Easton, MA

4.9
4,764 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,764 reviews

August 12, 2021

Kevin was personable throughout, patient while we changed our minds several times , and persistent while tracking down insurance info. Would fully recommend working with him. Brian P. More

by Pendergast.brianj
Recommend Dealer
Yes
Employees Worked With
Kevy Lima
Aug 12, 2021 -

Bourne's Auto Center responded

Brian, It's great to hear that Kevy was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Bourne's Auto Center! Mike Kelley General Manager

August 12, 2021

The most painless auto purchase of my adult life. No pressure no hassle. Found the car I wanted drive it home not 24 hrs later. More

by Desousa7068
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tara Braddock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2021 -

Bourne's Auto Center responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Bourne's Auto Center! Mike Kelley General Manager

August 12, 2021

I really appreciate the rapid response from Mario. His help coordinating with me getting to your facility was outstanding The car was very clean and so far so good on the drive home The car was very cle More

by Madampresident143
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mario Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2021 -

Bourne's Auto Center responded

I am happy that you brought this to our attention and we were able to address all of your concerns. If you need any further assistance please do not hesitate to reach out to me directly. Thank you for your business. Mike Kelley General Manager

August 05, 2021

I can’t speak highly enough of the level of service we received. So grateful we found the perfect car for our family at an incredible price. More

by Esther
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2021 -

Bourne's Auto Center responded

Thank you, Esther, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Mike Kelley General Manager

August 05, 2021

Kim and George from Bourne auto were amazing everytime I come in there they always are so helpful and I feel I will come back just due to how helpful they are Thank you. More

by Hortonscott47
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Mead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2021 -

Bourne's Auto Center responded

Thank you for your business and this review. We're happy to hear Kim and George were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mike Kelley General Manager

August 04, 2021

This is my third time buying a car from Bourne’s with the help of Mario. Thanks for helping me Mario Lee and Shawn Saunders. This my go to when it comes time to buying a car, you’re in and out in no time. De More

by CAdams86
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2021 -

Bourne's Auto Center responded

Congratulations on your new purhase! Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Mario, Shawn, and our team, and we look forward to working with you again. Mike Kelley General Manager

August 03, 2021

This was my first time purchasing a vehicle solely on my own. The service was phenomenal. I was impressed with Kevin’s professionalism. I recommend Bourne’s Auto More

by tynibrown16
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara Braddock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevy Lima
Aug 03, 2021 -

Bourne's Auto Center responded

Tyni, Thanks for your feedback on your recent visit to Bourne's Auto Center. I'm glad to hear that Kevy and our team were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Mike Kelley General Manager

August 02, 2021

Kevin was great friendly professional Polite help my Kevin was great friendly professional Polite help my wife find the car she really want. We felt very comfortable working with him Thank you for th More

by Bostonrides
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevy Lima
Aug 02, 2021 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center, your feedback and rating mean a lot to us. We're glad Kevy was able to help, and we hope to see you again! Mike Kelley General Manager

August 02, 2021

I walked through the door and a friendly guy named Kevy approached me and showed me my new vehicle. He was very professional and had a very positive attitude towards my new purchase. I’m so pleased with th More

by Wendell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevy Lima
Aug 02, 2021 -

Bourne's Auto Center responded

Wendell, Thanks for sharing your thoughts about your experience with Bourne's Auto Center. Kevy and our team appreciate your business and hope to see you again soon! Mike Kelley General Manager

August 01, 2021

Great salesman! He takes pride in his job and that definitely shows. He answered all our questions. Highly recommend this place. Thank you so much!! More

by Jenny
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2021 -

Bourne's Auto Center responded

Thank you so much, Jenny, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else. Mike Kelley General Manager

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