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Bourne's Auto Center

South Easton, MA

4.9
4,762 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,762 reviews

June 03, 2021

Great car buying experience. Mario was amazing to work with. Quick, easy and completely stress free. We will be back to buy our next vehicle. More

by Jimmy13d
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2021 -

Bourne's Auto Center responded

Jimmy, It's fantastic to hear that Mario provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Bourne's Auto Center! Mike Kelley General Manager

June 03, 2021

This was my second time buying from Bourne. David was very helpful in finding me a car. No pressure with sale at all and easy process. More

by Kristinvscott
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2021 -

Bourne's Auto Center responded

Kristin, Thank you for taking the time to share your thoughts on working with David and our team. We're glad to hear we delivered such a great experience! Mike Kelley General Manager

June 02, 2021

I went into bournes hoping to buy my first car. I’m so glad I ended up working with Jose Garcia because he was great and made the whole process stress free. When I picked up the car Jose Molina was very h More

by Hannah A
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2021 -

Bourne's Auto Center responded

Thank you, Hannah, for sharing your experience with us! We're happy to hear it went well with Jose and hope you enjoy your new vehicle. We truly appreciate your feedback! Mike Kelley General Manager

June 02, 2021

Had an amazing experience! I am going to highly recommend Bournes to anyone looking for a used car, truck or suv! They made the overall buying process easy and comfortable! Thank you! More

by ckc523
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2021 -

Bourne's Auto Center responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mike Kelley General Manager

May 27, 2021

Awesome service, awesome folks. Everything was quick and easy. Great warranty on my used vehicle (it is in excellent condition) Would definitely purchase a car with Bourne’s again. Would recommend. More

by justink
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2021 -

Bourne's Auto Center responded

Thank you, Justin, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Congratulations on your new vehicle! Mike Kelley General Manager

May 26, 2021

The best car experience I’ve ever had! From the initial phone call to the financing everything went very smoothly! I was pressed for time and my salesman Jose made it happen! More

by Shirleyann968
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2021 -

Bourne's Auto Center responded

Thanks for your feedback on your recent visit to Bourne's Auto Center. I'm glad to hear that Jose was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Mike Kelley General Manager

May 26, 2021

So easy to buy a car here. Scheduled a test drive for 5pm, worked with them for financing, signed paperwork and car was in my possession in my driveway at 6:30. They didn’t rush me at all, I knew what More

by Missy.cady
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2021 -

Bourne's Auto Center responded

Thank you, Missy, for choosing Bourne's Auto Center, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Mike Kelley General Manager

May 19, 2021

Kevin is extremely friendly and helpful. Answered all my questions. I would deffinatly recommend him and the company to everyone i talk to. So so so happy. The Bourne Auto Center is the place to go!!! More

by Sdawson814
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevy Lima
May 20, 2021 -

Bourne's Auto Center responded

Thank you for this wonderful feedback for Kevin! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Bourne's Auto Center. Mike Kelley General Manager

May 18, 2021

I have now purchased my last 2 vehicles from Jose and he has been phenomenal. The entire process both times was laid back, smooth and easy. I could not recommend Jose more and will continue to work with More

by Alex Regan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2021 -

Bourne's Auto Center responded

Thank you so much for your excellent review, Alex! We are so glad that Jose had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Mike Kelley General Manager

May 17, 2021

Carlos and Jose where very Supportive to my needs and always put me first their professionalism was as always the best service In my opinion I will keep on returning and referring the great service exper More

by Víctor m Gutiérrez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2021 -

Víctor m Gutiérrez responded

Thanks, again for the attention to my needs. Sincerely, Victor Gutiérrez

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