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Bournival Jeep
Portsmouth, NH
577 Reviews
About Bournival Jeep - Your Portsmouth Jeep Dealer for New and Used Cars- Woman Owned and Operated For Over 10 Years!
At Bournival Jeep, we are fully transparent so that you experience the best auto shopping process possible. As New Hampshire's largest Jeep-only dealership, with a Better Business Bureau (BBB) A+ Rated Business, we are in the top 10% of the nation's dealers for customer sales and satisfaction. We also have New Hampshire's only on-site off-road test drive course! Come enjoy the easiest car buying experience ever.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 5:30 PM
Saturday 8:30 AM - 5:30 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 577 reviews
November 18, 2013
Steve and Jessica were very easy to deal with. At no time did we feel pressured and the entire process was actually FUN! We would HIGHLY recommend Bournival Jeep. did we feel pressured and the entire process was actually FUN! We would HIGHLY recommend Bournival Jeep. More
by foncon20
Helpful November 12, 2013
Over the years, I have purchased many new vehicles, and I must say that this was by far the best experiance I have ever had. Ryan was a great sales person, he knew the product and listened to the customer. J must say that this was by far the best experiance I have ever had. Ryan was a great sales person, he knew the product and listened to the customer. James was a wonderful sales manager and was a pleasure to negotiate with, and Jessica was just a wonderful Business director, and made the final paperwork a pleasure. Even my insurance agent comented on what a great job they did getting the paperwork ready for the out of state sale. I would highly recommend Bournival Jeep to anyone that was in the market for a new vehicle. More
by Abundigas
November 12, 2013
This has got to be the worst service department ever, I have been buying cars here for 20 years, and today I was treated like a piece of xxxx, I would never ever go to this place, big waste of time. the ow have been buying cars here for 20 years, and today I was treated like a piece of xxxx, I would never ever go to this place, big waste of time. the owner needs to replace Mike Fletcher. They could careless about service or loyal customers. it is sad when service get this poor. More
by grandgorilla
Employees Worked With
Mike Fletcher
November 05, 2013
I had made a decision to purchase a Jeep Wrangler Unlimited and went to 5 dealerships in New Hampshire, along with extensive research on line. The MSRP varied at each dealership due to the varies opt Unlimited and went to 5 dealerships in New Hampshire, along with extensive research on line. The MSRP varied at each dealership due to the varies options that were put on vehicle. This was extremely frustrating and really couldn't figure out what actually the final price of the vehicle was going to be and hindered my selling price negotiations. Then I met Ted, and he was extremely knowledgeable , guided me on what were the best options to have on the car, listened to my wish list and finally searched for a vehicle that met my needs. His follow up was outstanding, and was able to meet my budget. Being in Sales for 32 years, I know how important it is to follow up, and customer satisfaction is key. As the saying goes "You can't xxxxxxxx a xxxxxxxxxxx" . Ted is not a "xxxxxxxxxxx" and am so happy I finally have my Jeep. More
by holbee
November 05, 2013
I went to this dealership and knew exactly what I wanted and a price in mind that I was going to pay. Jeremy was very informative and steered me in the direction to exactly what I was looking for, a good d and a price in mind that I was going to pay. Jeremy was very informative and steered me in the direction to exactly what I was looking for, a good deal. He made my experience a very good one, quick and painless. By far the best new car buying experience I've had. I would definitely recommend this dealership to any Jeep buyer out there. Jessica in finance was also very well organized and prepared my paperwork in no time. More
by jake22si
November 03, 2013
Went to Bournival Jeep anticipating all the salesmen to come out of the woodwork but that did not happen which made me feel very comfortable. I was greeted by Steve Tobey who had a nice smile and was glad come out of the woodwork but that did not happen which made me feel very comfortable. I was greeted by Steve Tobey who had a nice smile and was glad to help me look for what I wanted. He really did a great job in explaining the different Grand Cherokee's there were, so instead I was feeling great about what I wanted and helped me find exactly that.He did not pressure me at all, showed me certified SUV's as well which I thought would be the way I was going to go but when he showed me the SUV that I ended up buying, seeing it in the showroom and taking is for a test drive, it rode, handled and drove really nice. While test driving Steve was explaining the inside of the SUV, he really helped me out considerably, such new equipment in the new SUV's. Was not pressured when I left the dealership, Steve e-mailed me which was very nice also. Went in on Monday the 28th of October and met with Steve again and was just as pleasant and his great sense of humor was the same. Tried the SUV again I knew this was what I wanted. Steve got paper work ready, told us the SUV would be ready later that day. quiet surprised, waited for Jesse, great gal, to finalize the deal. Arrived later and my SUV was ready so Steve came out and explained as much as he could with me which was a great help, at least I had some knowledge. I must say that is a very very nice guy and would definetely recommend anyone going to Bournival Jeep to ask for Steve. More
by nanof6
Employees Worked With
Steve Tobey
October 01, 2013
Both the sales woman and the woman working finance went the extra mile to make sure that I got the best deal possible to explain all the details of how the numbers for my lease are arrived at and what they the extra mile to make sure that I got the best deal possible to explain all the details of how the numbers for my lease are arrived at and what they mean. I recommend this dealership and expect to do business with them when it comes time for my next lease/purchase. More
by Joseph20
Employees Worked With
September 24, 2013
My car buying experience here was a very pleasant one, Steve Tobey was very informative, & answered all the questions that we had. over all I can honestly say that he & Jess were awesome. I love my new Je Steve Tobey was very informative, & answered all the questions that we had. over all I can honestly say that he & Jess were awesome. I love my new Jeep! Thanks for great service. More
by Sherri2525
September 12, 2013
Phil was there right away to assess what I was looking for. He fully explained all my options. His expertise was very helpful in selecting the right edition of Wrangler for me. He worked hard to get it for. He fully explained all my options. His expertise was very helpful in selecting the right edition of Wrangler for me. He worked hard to get it in the price range I needed and was friendly throughout. More
by martyp164
Employees Worked With
Phil Walter
