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Bozard Ford Lincoln
St. Augustine, FL
8,704 Reviews
Bozard Ford Lincoln has gained national recognition as the recipient of numerous awards. Our dealership is a repeat Triple Crown Award winner! This is Ford Motor Company's most prestigious honor which is awarded to only the top 1% of Ford dealers in the nation. A Triple Crown Award recipient must receive Ford's President's Award, be a Top 100 Volume Dealer, and meet the Partner’s in Quality criteria. We have also been a recipient of DealerRater's Ford and Lincoln Dealer of the Year Award for the entire state of Florida based on customer reviews concerning friendliness, quality of service, and overall customer satisfaction.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 8,704 reviews
August 22, 2018
Simply the best customer service Great friendly staff, this dealership Should be the benchmark for all dealerships to follow. On time, did what they said they would do and I can’t exp Great friendly staff, this dealership Should be the benchmark for all dealerships to follow. On time, did what they said they would do and I can’t express in words how friendly the staff is, it’s never fun having your car fixed, they make it a lot easier to deal with. More
by KASMARK
Verified CustomerEmployees Worked With
Helpful August 22, 2018
Fantastic used selection. This is the second used F150 and I gave them both times exact specifications and they miraculously had them in stock. Nate was very concerned over the This is the second used F150 and I gave them both times exact specifications and they miraculously had them in stock. Nate was very concerned over the condition of the vehicle. More
by STRAIT331
Employees Worked With
Nathan Abel, Rick Dotson
August 22, 2018
Bozard ford The best dealer I have ever use they are a no pressure easy to work with dealership every one is very helpful and friendly this The best dealer I have ever use they are a no pressure easy to work with dealership every one is very helpful and friendly this More
by BRADLEYMORGAN31
August 22, 2018
Excellent Service Great Salesman Doug Beck was amazing. He listened to my points and what I wanted. Didn’t push anything. Excellent guy. I was very impressed with Doug’s knowledge and Doug Beck was amazing. He listened to my points and what I wanted. Didn’t push anything. Excellent guy. I was very impressed with Doug’s knowledge and skills through the whole transaction. More
by dtbev5270
Employees Worked With
Doug Beck, Erik Shipley
August 21, 2018
Service parts Came in had issue with plastic piece around bottom of seat. Part was in stock , got into service Dept , replaced part , I was out in 1.5 hours. I thou Came in had issue with plastic piece around bottom of seat. Part was in stock , got into service Dept , replaced part , I was out in 1.5 hours. I thought the service fee originally quoted was too pricey. More
by DORMINEYR
Employees Worked With
August 21, 2018
Too many reviews!! I am going to switch cars if you keep on sending me surveys to fill out, please stop. If I did like the service, I would not use you. I am going to switch cars if you keep on sending me surveys to fill out, please stop. If I did like the service, I would not use you. More
by red barron
Employees Worked With
August 21, 2018
Great Service Great People They took care of a very tough front end problem on my F-350. They worked with me to provide a better time to drop off the truck. They let me know whe They took care of a very tough front end problem on my F-350. They worked with me to provide a better time to drop off the truck. They let me know when it was ready and had it washed when I came to pick it up. It's the people that make this place so much better than anyone else around. They work hard, they listen, they care and they find a way to get you taken care of. More
by Herowe
August 21, 2018
Awesome Due to an auto accident in which my 2017 Ford Explorer was totaled I found myself in need of another vehicle. Reached out to Rick Garcia who went abov Due to an auto accident in which my 2017 Ford Explorer was totaled I found myself in need of another vehicle. Reached out to Rick Garcia who went above and beyond in helping me with paperwork to tie up loose ends with Ford and Gap. Rick also lined us up with Johnny Mott who was waiting on us when we arrived at the dealer with the new Explorer I picked out was ready to go. Painless process from beginning to end. More
by JACKIED0
Employees Worked With
Rick Dotson, John Mott
August 21, 2018
Purchase of First Lincoln MRX Staff bent over backwards to provide us the detail we needed to make our decision to purchase. Appearance of showroom and waiting area is great. Staff bent over backwards to provide us the detail we needed to make our decision to purchase. Appearance of showroom and waiting area is great. More
by CAROLYNTAMBORSKI
August 21, 2018
Fixed covering if pax door but doir locks do not work after Fixed door upholstry but broke door lock on pax side. Now I have to bring car back. Bummmer!!! Pain in the butt to drop iff car and pickbup. Etc. Fixed door upholstry but broke door lock on pax side. Now I have to bring car back. Bummmer!!! Pain in the butt to drop iff car and pickbup. Etc. Dave More
by CAPTNORGIE
Employees Worked With
Ryan Davis
