Bozard Ford Lincoln

The dealership was very helpful in helping me locate the specific vehicle within my price range. The dealership provided a very clean environment for shopping during COVID-19. Great service. specific vehicle within my price range. The dealership provided a very clean environment for shopping during COVID-19. Great service. More

After calling many Ford dealers, looking for info on how to order a 2021 F150, Patrick Robertson answered all my questions and I even placed the order. We live 75 minutes North of St Augustine. It was well to order a 2021 F150, Patrick Robertson answered all my questions and I even placed the order. We live 75 minutes North of St Augustine. It was well worth the drive. They even bought my 2013 F150 for more money than other dealers offered. This is the way ALL car dealership should operate. More

After a bad experience at another Ford company, Bozard changed our experience. Great people, great service! We love our new car. Patrizia and Tanya, you ladies are awesome. Thank you! changed our experience. Great people, great service! We love our new car. Patrizia and Tanya, you ladies are awesome. Thank you! More

Great Custer service in a friendly and timely manner. My sales representative Ashely Smith was very caring and thorough in her search to meet my needs. sales representative Ashely Smith was very caring and thorough in her search to meet my needs. More

Second purchase from you guys was a great experience! Kimberly was great, Jim Duran got us started and Bobby finished it out!!! Finance gentleman who I cannot find was also wonderful! Pro bowler! Kimberly was great, Jim Duran got us started and Bobby finished it out!!! Finance gentleman who I cannot find was also wonderful! Pro bowler! More

Worst Experience Ever buying a New $82,000 2020 F-250 Truck with After Market Parts! Hubby is on his 15th truck over the years(1st & last purchase from Bozard) - and this, by far, has been a disaster wit Truck with After Market Parts! Hubby is on his 15th truck over the years(1st & last purchase from Bozard) - and this, by far, has been a disaster with this dealership! Please message me for details as we have EVERY text message saved with the unprofessional responses from sales - even wanting my husband to call to check on when he could take ownership because sales was on vacation. They made my husband go down and write a separate check to the dealership before they would start working on the after market parts that was part of the sale (another 2+ week delay - Didn't trust us, yet we're trusting you to deliver? ) ! Ohh.. Got an email from Breanne Smith congratulating us on the new purchase and wanted to make sure everything was perfect to score a 5 on the Ford survey.... when he responded and expressed his concern, never another peep from Breanne. NOONE at this dealership takes ownership of any problems and they have excuses for everything that goes wrong! He also owns a 2019 F-350 Dually - and took it in for service for the 4th time this past week and even their service department is inept! On this last visit the tech (I believe his name was Nathan?) said "Sometimes you gotta swing & miss" because its had the same issue that they can't seem to fix- even after paying $800 on the initial visit, they still want to charge more and not own their mistake! My son had to walk out after that comment was made & said we'll take it elsewhere. SO MANY FORD DEALERSHIPS and so many offer great experiences... like @DuvalFord and @AutoNationFord. Do your homework. More

Very professional and courteous staff. It really makes a difference when the sales person listens to you. We were very impressed both with Tanya and Ashley. difference when the sales person listens to you. We were very impressed both with Tanya and Ashley. More

Luis Crespo is the best salesperson I've ever had. I told him what I was looking for and he found it--it was that simple! He made the buying process so easy it was mind-boggling! My spouse is handicap told him what I was looking for and he found it--it was that simple! He made the buying process so easy it was mind-boggling! My spouse is handicapped, and Luis arranged it so that everything was agreed upon before he had to go to the dealership to sign the paperwork. Luis is your man if you need a car. He knows his business and will work with you to make sure you're happy with your new car! More

The dealership took time to find me the perfect vehicle and were very courteous and helpful even to the extent of helping me transfer all of my belongings from one vehicle to the new one... I was in the pr and were very courteous and helpful even to the extent of helping me transfer all of my belongings from one vehicle to the new one... I was in the process of moving and had a full car. They were the best. More

I purchased a used lincoln today and was in and out in less than 2 hours. Everyone was professional and thoughtful. I will definitely purchase here again less than 2 hours. Everyone was professional and thoughtful. I will definitely purchase here again More