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Branhaven Jeep Chrysler Dodge Ram

Branford, CT

4.9
1,618 Reviews
Branhaven has been servicing the Connecticut shoreline since 1970 and we pride ourselves in continuing the same tradition started over 40 years ago; The best cars and trucks at great prices from honest people. Branhaven is the first 5 Star dealership in Connecticut and has rewarded its customers with the ultimate sales and service experience for over four decades. Our philosophy of taking care of the customer, no matter what the cost, trickles down through each and every member of our staff. Our sales and service satisfaction index is one of the highest in the northeast. Our commitment to obtain perfection will eclipse any reason for you to visit any other dealer. I would like to personally invite you to see what all the fuss is about. I assure you that you will not be dissappointed. Robert Lavallee Dealer President
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348 West Main St

Branford, CT

06405

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Showing 1,618 reviews

November 17, 2022

Nicole and Rocco played an instrumental part of my car buying process. From the first interactions with Nicole online to Rocco‘s in person enthusiasm it was seamless and with ease. I will forever be buyin More

by angelac
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Minichino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rocco Candela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Pace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2022 -

Branhaven Jeep Chrysler Dodge Ram responded

Hi Angela, welcome to the Branhaven CDJR family. Our Sales Team from online to finish gave you an easy and seamless car-buying experience. Congratulations on your Jeep and when you're ever in the need of another one we'll be here for you.

November 13, 2022

Sam in service was very professional I was from Texas and he really took care of me like I was family Branhaven has a 5 star service rating in my option Sam help me get my rental reimbursement from Chrysler More

by John.mcwilliam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Allison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam in service
Nov 13, 2022 -

John.mcwilliam responded

Thank you Sam in service for everything that you have done to take care of my Ram 3500 you are one of the best service advisors that I’ve ever dealt with

Nov 14, 2022 -

Branhaven Jeep Chrysler Dodge Ram responded

Hi John, it's our pleasure to learn our team was so helpful with the rental reimbursement and took great care of you. Here at Branhaven CDJR, you are family. Thank you for the positive review and for choosing us. If you need further assistance, please contact us anytime. Have a fantastic day.

November 11, 2022

First time at branhaven jeep, I scheduled a 30k oil change online and was able to have my 30k service the same day while waiting; quick service and reasonably priced! More

by JoeNS
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chad Allison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam and Diane
Nov 13, 2022 -

Branhaven Jeep Chrysler Dodge Ram responded

Hi Joe. Thank you for choosing Branhaven CDJR and for trusting us to perform your 30,000-mile service. We are excited to know your first experience with our Service Team was a quick and competitively-priced visit. We appreciate your business with us and we look forward to welcoming you back for any future needs.

November 04, 2022

The service manager took care of us like family He followed up with phone calls and had our vehicle ready on time More

by sssep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Allison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2022 -

Branhaven Jeep Chrysler Dodge Ram responded

Hello. It's great to read our Service Team provides a caring service, following up with you and delivering prompt service. Branhaven CDJR values you and works to ensure you are satisfied.

November 01, 2022

I made an observation weeks after a routine service and brought it to the attention of the service manager who kept his word and ensure it was completely resolved upon my next service. I would highly recom More

by markmccall3110
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Allison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2022 -

Branhaven Jeep Chrysler Dodge Ram responded

Hello Mark, thank you so much for your high recommendation. Our Service Team and Manager care about our customer's satisfaction. We wanted to stay true to our word and make sure you were well taken care of and your problem was fixed during your recent visit. We value your business and hope to see you back in the future at Branhaven CDJR.

October 26, 2022

Friendly and professional! Rocco was the best sales person. He worked on my schedule and timing. Would definitely recommend him and Branhaven to anyone looking for a new vehicl More

by One happy person
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Minichino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rocco Candela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2022 -

Branhaven Jeep Chrysler Dodge Ram responded

Hello, We understand how busy life can be busy, so our professional Sales Team worked around your schedule during your car-buying experience. Thank you for recommending us at Branhaven CDJR. Congratulations, and take care.

September 29, 2022

Great people and commitment to service. Dealt with Anthony and Jonathan who couldn't have been any better. Highly recommend this dealership for your next vehicle. More

by Larry Tiani
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Minichino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Janiszcak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2022 -

Branhaven Jeep Chrysler Dodge Ram responded

Larry, our Sales Team is committed to providing our guests with a great buying experience. We, at Branhaven CDJR, hope that you enjoy your purchase, and we thank you for your recommendation.

September 23, 2022

I recently bought a jeep from here. Our salesman Anthony Janiszcak was the best. He was very helpful and patient and just a kind person. The finance guy Jonathan was very informative an More

by Annfronte
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Minichino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Janiszcak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2022 -

Branhaven Jeep Chrysler Dodge Ram responded

Thank you for taking the time to share your review and recommendation. We are thrilled to read our Sales Team was helpful and patient while ensuring you have the best dealership experience. Congratulations on the Jeep. We look forward to welcoming you back to Branhaven CDJR for any future needs.

September 18, 2022

Very helpful in all aspects of the car buying process. Was very patient and friendly. More

by Phil98
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Savarese
Sep 19, 2022 -

Branhaven Jeep Chrysler Dodge Ram responded

Hello. Thank you for your perfect review. We're so glad we could make your car-buying process at Branhaven CDJR something spectacular, congratulations! We'll be sure to let our Sales Team know how much you enjoyed your experience.

September 16, 2022

I have purchased 8 vehicles from Branhaven in the past 6 years. The customer service has been exceptional each and every time. I can't say enough good things about Steve, Carlos and the rest of the team. Th More

by troyraccuia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Lavallee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Larson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Minichino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Lakomski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Vidal
Sep 16, 2022 -

Branhaven Jeep Chrysler Dodge Ram responded

Hello, it makes us proud when we read that you continue to bring your business to Branhaven CDJR because we deliver exceptional customer service. We are honored to have your loyalty and commitment. Thank you for your great review.

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