Brent Brown Toyota

I told them what car I wanted, and they found it for me. I love my car and have no complaints with the car. The only issue I had was the car was not in when they said it would be. I paid for the car and fil I love my car and have no complaints with the car. The only issue I had was the car was not in when they said it would be. I paid for the car and filled the paperwork out. I was told the car would be in on a Tuesday and everything would be done by Thursday. Car was not onsite until Thursday. I got my car on Friday. It seemed like nobody knew what was going on except for two salespeople. I understand things happen, but I was never brought into the loop that my car would be delayed. My salesman was off for the day when I called for an update. I called the dealership to see what was going on with my car nobody onsite knew what was going on my phone call was passed around to different departments. A gentleman from the accessories dept found answers for me. I appreciate that he went and got me answers even though it was not his job to do so and got back to me. I love my purchase and love my car I just wish there was more communication. More

Check-in was quick and efficient. All the work was done to my satisfaction. Thanks so much. All the work was done to my satisfaction. Thanks so much. More

Very Friendly! Communication was clear and service was done promptly. I'll be coming back. Communication was clear and service was done promptly. I'll be coming back. More

We booked an appointment for an oil change, showed up on time for the appointment. Were told it would take 90 minutes. After 90 minutes, went back and were told the car hadn’t been taken in yet. We got time for the appointment. Were told it would take 90 minutes. After 90 minutes, went back and were told the car hadn’t been taken in yet. We got the car back and left. No apologies given, no reasons, nothing. This was for a prepaid service and I really doubt we will take the car back there. Very disappointing lack of respect for our time and for a customer who bought a car from you. More

Los precios de algunos de sus servicios para mi son muy altos en el mercado altos en el mercado More

Excellent Service, she gave 110% in customer service. Best service department over the years servicing my Toyota Highlander. Best service department over the years servicing my Toyota Highlander. More

Service was excellent they got me taken care of and back on the road quickly on the road quickly More

I like going to Brent Brown. They have always treated me good. This last visit, there wasn't anyone to meet you when you pulled in. So I waited. Then when I picked up, there They have always treated me good. This last visit, there wasn't anyone to meet you when you pulled in. So I waited. Then when I picked up, there was no one there to help if you walked in. All the workers were on the phone or doing something else and so I had to wait to find out where my car was. Usually the communication is good there. Joe was amazing. I will ask for him again. More

Staff were super nice and eager to help. They were not very considerate with having kids there and just kept telling us to ignore our kids. They were not very considerate with having kids there and just kept telling us to ignore our kids. More

Lani is the best service writer! She always takes care of me and I only go back to this dealership because of her She always takes care of me and I only go back to this dealership because of her More