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Brent Brown Toyota

Orem, UT

Overview
Employees
Reviews
Vehicles
4.2
6,977 Reviews
Where we're bending over backwards to be your Utah car dealership of choice. If you are in the market for a new Toyota or Scion our friendly and knowledgeable staff is committed to making sure you drive away happy. As a leading Utah car dealership, Brent Brown Toyota sets the standard in providing excellent and reliable vehicles at our best possible prices. We understand that your new car is an investment, and we strive to meet or exceed your expectations every time you come to see us.
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1400 South Sandhill Road

Orem, UT

84058

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Showing 6,977 reviews

December 21, 2023

If it wasn't for Andrew I probably wouldn't go the Brent Brown Toyota for service. He is always honest with me. I took my car in a couple weeks earlier to a different service rep and they didn't fix the p More

by jmgarf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 06, 2024 -

Brent Brown Toyota responded

Thank you for your review. Glad everything went well during your visit! We look forward to working with you in the future.

Helpful
December 21, 2023

Great service from Tanner. He helped & answered every question we asked, even delivered my car to me More

by DMCKELL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Hook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tanner
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Feb 06, 2024 -

Brent Brown Toyota responded

Our team always works hard to make your experience great! They will be glad to receive your feedback. Thanks for choosing Brent Brown Toyota!

Helpful
December 21, 2023

I was able to get an appointment at a time convenient to me. I was attended to quickly and professionally and felt that I was kept informed throughout the process. I was in-and-out in about 1 1/2 hrs. It More

by Tim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orrin Skinner
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 06, 2024 -

Brent Brown Toyota responded

We strive for a high level of customer satisfaction in all aspects of our dealership. Thanks for the recommendation, and have an amazing day!

Helpful
December 20, 2023

I just want to thank the young guy who helped me the most. He was pleasant to work with. Maybe a little inexperienced but accommodating and kind. I only wished Brent Brown could have given me a second k More

by mariannelindsey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sheldon Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isaiah Hafen
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Feb 06, 2024 -

Brent Brown Toyota responded

Thank you! We appreciate your feedback! If you ever need anything else, just give us a call! Safe travels.

Helpful
December 20, 2023

Everyone was great, including the young man who opened the doors for us. It was nothing but a great experience. More

by JERRY.BETHWEATHERFORD
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orrin Skinner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 06, 2024 -

Brent Brown Toyota responded

We really appreciate your great feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Helpful
December 20, 2023

The team was very helpful in getting me what I wanted. They were quick and efficient More

by ERICCPOPE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bridjer Meadows
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 06, 2024 -

Brent Brown Toyota responded

Thank you for your patronage. We are excited to have you as a customer and know that you can always expect that same level of customer service, no matter what you need help with!

Helpful
December 16, 2023

Excellent service, clean shop, professional service. All making the service experience a great time to get my Toyota Tundra serviced More

by anrflores33@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaron Maxfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 16, 2023 -

Brent Brown Toyota responded

We appreciate the positive feedback on our service experience at Brent Brown Toyota. We're pleased to hear you found our shop clean and professional during your Toyota Tundra's service visit. Thank you, we value your patronage.

Helpful
December 16, 2023

This place is amazing and help work through problems! 10/10 would recommend this place! More

by trustin.chun
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dallas McCaman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Zepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 16, 2023 -

Brent Brown Toyota responded

We appreciate your five-star review and high recommendation. Our team strives to solve any problems you have. Thanks for thinking of Brent Brown Toyota as amazing.

Helpful
December 15, 2023

Everything was good and there were no issues. Really happy with working with Jamie for this. More

by Joe
Recommend Dealer
Yes
Employees Worked With
Charlie Hook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 15, 2023 -

Brent Brown Toyota responded

We appreciate your positive feedback about your experience with Jamie. Your satisfaction is our priority at Brent Brown Toyota. Thank you for the high rating.

Helpful
December 13, 2023

I really liked my service representative, Orrin. He explained things well and did not suggest unnecessary service for my 4Runner. More

by mt.nebo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orrin Skinner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 13, 2023 -

Brent Brown Toyota responded

We appreciate your feedback about your recent service visit with Orrin for your 4Runner at Brent Brown Toyota. We're glad to hear that you valued the clear communication and honest evaluation.

Helpful
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