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Brent Brown Toyota
Orem, UT
6,971 Reviews
Where we're bending over backwards to be your Utah car dealership of choice.
If you are in the market for a new Toyota or Scion our friendly and knowledgeable staff is committed to making sure you drive away happy.
As a leading Utah car dealership, Brent Brown Toyota sets the standard in providing excellent and reliable vehicles at our best possible prices. We understand that your new car is an investment, and we strive to meet or exceed your expectations every time you come to see us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 6,971 reviews
November 08, 2023
Todd was amazing and really made sure to help me out with purchasing my first truck. Thanks Todd for all that you do!! purchasing my first truck. Thanks Todd for all that you do!! More
by koakdw924
Verified Customer
Helpful November 08, 2023
Quick and Thorough very happy with the way everything went. Glad we have this option for service. went. Glad we have this option for service. More
by brianjfrancois
Employees Worked With
November 07, 2023
I had to take my car to someone else the next day to finish up what was wrong my car finish up what was wrong my car More
by WSLINRDG
Employees Worked With
November 07, 2023
Honestly, I struggled with this experience. I felt like it lacked clarity or transparency with the entire process. I was not clear on the rate I was going to be given, I wished I would have see I felt like it lacked clarity or transparency with the entire process. I was not clear on the rate I was going to be given, I wished I would have seen more details of the finance process and not just a few printed pieces of papers. I have seen other dealers leverage software to help showcase the prices and show more transparency. Also I'm not a huge fan of the added on tech that Brent Brown "adds to every vehicle" I'm not a huge fan of some sort of tech that gives your dealership insight on my vehicle after the purchase. I was told I'd be sent the details of the transaction yet 2 days after I had yet to receive anything. I had to follow up just to make sure what I remember signing was actually the truth. The entire finance experience happened and I couldn't see any of the numbers or what the total price was going to be. That was just communicated to me and I had to use my phone to look up a calculator to make sure it was accurate to what my payment would be. The lack of transparency was really frustrating. More
by jhart
November 03, 2023
Initially given an estimate of service cost. However when I picked up vehicle after it was done I was told the work was completed in 3/4 the time, hence the cost was LESS than what I was origina However when I picked up vehicle after it was done I was told the work was completed in 3/4 the time, hence the cost was LESS than what I was originally quoted saving me considerable money. I am 76 years old and dealt with many dealerships but have never had one charge less money for a major repair than quoted. Thank you for your honesty. The only negative I can give is that in the past when a vehicle was serviced it was usually washed before being returned but guess that doesn’t happen anymore. More
by pambruce01
Employees Worked With
November 03, 2023
Agradecido de Toyota y felicito a Ismael flores excelente vendedor profesional complaciente su atención es increíble es un orgullo de Toyota tener un vendedor de máxima calidad vendedor profesional complaciente su atención es increíble es un orgullo de Toyota tener un vendedor de máxima calidad More
by gabrielevalbuena
November 02, 2023
Quick and reliable service is the experience I observed from Brent Brown Toyota. They didn’t try to sell me anything extra and for that I am grateful from Brent Brown Toyota. They didn’t try to sell me anything extra and for that I am grateful More
by GMSTODDARD54
Employees Worked With
November 01, 2023
Spencer went above and beyond from start to finish to make sure I was happy with my purchase. Very positive experience with Brent Brown Toyota and will look to buy here again in the future! make sure I was happy with my purchase. Very positive experience with Brent Brown Toyota and will look to buy here again in the future! More
by kaysielove
November 01, 2023
I took my car in for service and found a truck. Brad listened to my needs and worked hard to get me into the perfect truck. He was professional, courteous, and when I chose a truck that wouldn't Brad listened to my needs and worked hard to get me into the perfect truck. He was professional, courteous, and when I chose a truck that wouldn't quite meet my needs he let me know. (He felt that I needed 4 wheel drive for the Utah winters.) When I've had my car serviced, Milani has always been honest and reliable. I can count on her to give me a straight answer. And Andrew made the financing process as easy peasy as it could be. More
by WENDIGAYLE16
October 31, 2023
As a widow, I was very grateful that Milani was so helpful. She answered all of my questions without hesitation. helpful. She answered all of my questions without hesitation. More
by ILOVEMOVIESANDPOPCORN
Employees Worked With
