Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Brewster Subaru
Brewster, NY
2,585 Reviews
Welcome to the All-New Brewster Subaru! As of November 17, 2014, the dealership formerly known as Smith-Cairns Subaru is under new ownership. Family owned and operated with over 25 years of Subaru experience, we look forward to serving New York and Connecticut Subaru owners and future owners. There are truckloads of factory fresh Subarus on their way to Brewster, plus many positive changes in the works. Here are just some of the things you can expect from the All-New Brewster Subaru:
Friendly Faces: Lots of familiar faces and some new ones too!
A Relaxed, Low Pressure Environment: Our Experienced Subaru sales and service staff are here to serve your needs and guide you through the shopping process.
Change has already begun: We are working hard to quickly bring you an improved dealer experience. More customer parking, a new look in the showroom, an upgraded customer lounge & refreshments are just few of the enhancements we have already made with much more to come.
Receive the most for your trade in: Although we are family owned, we own a number of dealerships and have many outlets available that allow us to pay the most for your trade in. We accept trades of all makes and models with the most competitive offers.
Brewster Subaru is easy to get to right off Route 84 and our goal is to make it an enjoyable and quality Subaru buying and servicing experience that you will want to tell your friends and family about. We look forward to meeting and serving all of our new customers.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 AM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 AM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,585 reviews
October 02, 2025
From the very first email inquiry about the 2016 Toyota Highlander, Kristen Hetzer at Brewster Subaru was responsive, honest, and refreshingly straightforward, no sales gimmicks, just genuine help. She und Highlander, Kristen Hetzer at Brewster Subaru was responsive, honest, and refreshingly straightforward, no sales gimmicks, just genuine help. She understood we were driving two hours to see the vehicle and made sure everything was ready for a smooth experience. The test drive was perfect. My husband was thrilled, and even more excited when it came time to pick up the car. When we sat down with Rich Johnson to finalize everything, he was incredibly personable and welcoming. The whole process felt easy and sincere. I would absolutely recommend Brewster Subaru to anyone looking to buy a vehicle. They made the journey worth it! More
by erodriguez51686
October 02, 2025
Brewster Subaru had great service! It was a super easy and reassuring process to buy a car. The salesman Mitch Pollak was wonderful and answered all my questions. It was a super easy and reassuring process to buy a car. The salesman Mitch Pollak was wonderful and answered all my questions. More
by sammybaud
Employees Worked With
September 22, 2025
Thank you Mitchel and Brewster Subaru for a great experience buying a certified preowned Subaru Sept '25. I found I got a great car for a fair price, and Mitchel was a pleasure to work with. I'll b experience buying a certified preowned Subaru Sept '25. I found I got a great car for a fair price, and Mitchel was a pleasure to work with. I'll be recommending Mitchel and Brewster to all my friends for their next car purchase. More
by jfw100
Employees Worked With
September 03, 2025
Not only has a great sense of humor , but a great knowledge of the vehicles she sells. Thank you so much for the way you took care of my family.We will definitely be back for more . knowledge of the vehicles she sells. Thank you so much for the way you took care of my family.We will definitely be back for more . More
by Anvel
Employees Worked With
August 26, 2025
This dealership is the absolute BEST! I have purchased two Subaru's from them with and more to come! They are respectful, kind and very easy to work with. The communication and costume I have purchased two Subaru's from them with and more to come! They are respectful, kind and very easy to work with. The communication and costumer service is outstanding. I have used the service department and they are fantastic as well. More
by lisaSS
August 22, 2025
I've bought a lot of cars in my life and this was the easiest transaction I've ever had Jimmy the salesman was unbelievable he help my granddaughter and me thru this process with ease I highly recommend easiest transaction I've ever had Jimmy the salesman was unbelievable he help my granddaughter and me thru this process with ease I highly recommend Brewster Subaru! Rick Clark & Brenna Von Helms More
by rickc203
August 10, 2025
This dealership is fantastic! We dealt with Mitch Pollak he was kind, knowledgeable, courteous and just a pleasure to work with! We also met Patrick the sales manger and sat with We dealt with Mitch Pollak he was kind, knowledgeable, courteous and just a pleasure to work with! We also met Patrick the sales manger and sat with Charles the business manager and they were a pleasure as well. I would highly recommend this dealership you will have a wonderful experience. More
by AnthonyP
August 03, 2025
This is our 3rd purchase from Brewster Subaru. There is a reason why you return to the same dealership. 1. Excellent product 2.Beautiful showroom with amenities 3.Knowledgeable and friendly st There is a reason why you return to the same dealership. 1. Excellent product 2.Beautiful showroom with amenities 3.Knowledgeable and friendly staff 4.Qualified financial help 5.Spotless vehicles 6.Top notch service department Our salesman was Andre Reid. We took up a lot of his time with a vehicle we later decided against. He was not bothered by this at all. He said he knew what we wanted and would keep us in mind,. A few days later, he called with a car we might like. We bought that car after the test drive. I would like to commend Andre Reid for his knowledge of Subaru product, genuine concern for the customer and the ability to explain all those buttons one more time... with patience !!! More
by mr &mrs c
July 31, 2025
Really great experience. Everything went very smoothly. The pricing was great, the car was ready when I wanted and there were no surprises. Everything went very smoothly. The pricing was great, the car was ready when I wanted and there were no surprises. More
by rosenl26
July 30, 2025
Amazing friendly explains everything makes you feel comfortable no rushing and will go over n over if you don’t get it. Very pleased comfortable no rushing and will go over n over if you don’t get it. Very pleased More
by lta12117
