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1,636 Reviews
Welcome to the All-New Brewster Subaru! As of November 17, 2014, the dealership formerly known as Smith-Cairns Subaru is under new ownership. Family owned and operated with over 25 years of Subaru experience, we look forward to serving New York and Connecticut Subaru owners and future owners. There are truckloads of factory fresh Subarus on their way to Brewster, plus many positive changes in the works. Here are just some of the things you can expect from the All-New Brewster Subaru:
Friendly Faces: Lots of familiar faces and some new ones too!
A Relaxed, Low Pressure Environment: Our Experienced Subaru sales and service staff are here to serve your needs and guide you through the shopping process.
Change has already begun: We are working hard to quickly bring you an improved dealer experience. More customer parking, a new look in the showroom, an upgraded customer lounge & refreshments are just few of the enhancements we have already made with much more to come.
Receive the most for your trade in: Although we are family owned, we own a number of dealerships and have many outlets available that allow us to pay the most for your trade in. We accept trades of all makes and models with the most competitive offers.
Brewster Subaru is easy to get to right off Route 84 and our goal is to make it an enjoyable and quality Subaru buying and servicing experience that you will want to tell your friends and family about. We look forward to meeting and serving all of our new customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Customer Service
Friendliness
Pricing
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Brewster Subaru's Covid Response
- Service Pickup & Delivery
- Virtual Appointments
- Vehicle Sanitization
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Showing 1,636 reviews
August 01, 2021
"Whether service or sales staff is knowledgeable,..."
- Jslatts27Whether service or sales staff is knowledgeable, friendly. Great experience from start to finish. Have used other Subaru dealerships but were not satisfied, will stay with Brewster Subaru. Keep doing what you do. It's working.
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Helpful July 28, 2021
"We moved from CA to NY and naively thought we could..."
- srkfWe moved from CA to NY and naively thought we could purchase a car in a matter of days. Well, despite the odds, it turns out we did. Mitch understood right away what we were looking for—and how motivated we were to move—and got us to the right car in one meeting. Then Rich lined up our financing to complete the process. And then we threw them a curve ball. We needed to bring our pickup appointment forward for boring logistical reasons on our end. Both Rich and Mitch rolled with it and had everything ready for our arrival. Some quick paperwork and we were out the door with our car. The entire process was fast, friendly, and painless. Most importantly, they both gained our trust right from the beginning and overdelivered the entire time.
Read MoreJuly 27, 2021
"Mitch was absolutely fantastic in helping me through all..."
- Rich DePoloMitch was absolutely fantastic in helping me through all of the difficulties in dealing with insurance and getting me in my vehicle without hassle. Flawless customer service and a great guy!
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July 27, 2021
"Processing the deal was quick and easy, and the quality..."
- matthew.fusaroProcessing the deal was quick and easy, and the quality of the vehicle on the day of purchase was great. Anthony Pilla was a great sales representative, and was very helpful and patient.
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July 26, 2021
"When it comes to conscientious customer services, Mitch..."
- jackiemullerlcswWhen it comes to conscientious customer services, Mitch is your guy. He helped us purchase our last two cars. I highly recommend Mitch and will be back for our #7 Subaru when the time comes.
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July 26, 2021
"Tony and Patrick are great and made my experience easy..."
- TanzizanzTony and Patrick are great and made my experience easy and cool. Would recommend this dealer to all of my friends. Writing more words to make the minimum
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July 25, 2021
"Everyone in the building was outgoing and helpful,..."
- hoopsmbdEveryone in the building was outgoing and helpful, especially Roy, who ready to help the moment we walked into the showroom at a time when new cars were in short supply.
Read MoreJuly 24, 2021
"This is my second lease with Anthony Pilla @ Brewster..."
- will0741This is my second lease with Anthony Pilla @ Brewster Subaru and the experience was great. Anthony is very professional and took his time to explain all the new features / functions I had in the car. If you are looking for a car Anthony is your guy!
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July 24, 2021
"Fantastic experience and great customer service! You are..."
- Hunter7751Fantastic experience and great customer service! You are treated like family! All of our cars we have bought from Brewster Subaru and we will continue to do so. Highly recommend! Everyone is very kind and professional! They try to get you the best deals. Thank you Nelson, Mitch, Rich and Danny from the service department!
Read MoreJuly 24, 2021
"Roy was extremely friendly and informative! He sold me a..."
- Noelleforte2020Roy was extremely friendly and informative! He sold me a Subaru crosstrek and made the process very smooth and quick. Would come here again in a heartbeat!
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