Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Brewster Subaru
Brewster, NY
2,563 Reviews
Welcome to the All-New Brewster Subaru! As of November 17, 2014, the dealership formerly known as Smith-Cairns Subaru is under new ownership. Family owned and operated with over 25 years of Subaru experience, we look forward to serving New York and Connecticut Subaru owners and future owners. There are truckloads of factory fresh Subarus on their way to Brewster, plus many positive changes in the works. Here are just some of the things you can expect from the All-New Brewster Subaru:
Friendly Faces: Lots of familiar faces and some new ones too!
A Relaxed, Low Pressure Environment: Our Experienced Subaru sales and service staff are here to serve your needs and guide you through the shopping process.
Change has already begun: We are working hard to quickly bring you an improved dealer experience. More customer parking, a new look in the showroom, an upgraded customer lounge & refreshments are just few of the enhancements we have already made with much more to come.
Receive the most for your trade in: Although we are family owned, we own a number of dealerships and have many outlets available that allow us to pay the most for your trade in. We accept trades of all makes and models with the most competitive offers.
Brewster Subaru is easy to get to right off Route 84 and our goal is to make it an enjoyable and quality Subaru buying and servicing experience that you will want to tell your friends and family about. We look forward to meeting and serving all of our new customers.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 AM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 AM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,563 reviews
September 18, 2020
She showed me all the features for my new 2020 Forester and answered all my questions. Friendly, knowledgeable, helpful, patient, and professional. Would visit again. and answered all my questions. Friendly, knowledgeable, helpful, patient, and professional. Would visit again. More
by Forrester16
Employees Worked With
September 18, 2020
Roy was very helpful and knowledgeable. He found exactly the car I wanted and on time. Roy promptly returned our calls and worked with our scheduled. the car I wanted and on time. Roy promptly returned our calls and worked with our scheduled. More
by Paula
Employees Worked With
September 17, 2020
Zach is very knowledgeable and professional. He made sure car was done. Great customer service. A great representative for Brewster Subaru He made servicing our car a pleasant event. car was done. Great customer service. A great representative for Brewster Subaru He made servicing our car a pleasant event. More
by Jim H
Employees Worked With
Zachary Johnson
September 17, 2020
Brewster Subaru found us a car to purchase quickly and guided us thru the process. Our Forester Touring, the car and color we wanted, was totally prepared for pickup in three days. Great service by all. T guided us thru the process. Our Forester Touring, the car and color we wanted, was totally prepared for pickup in three days. Great service by all. This is our second Subaru purchase with Brewster Subaru and our Salesman, Mitchel Pollack. Rich Johnson explained all our financial options very clearly along with guiding us thru the necessary paperwork to complete our transaction. We highly recommend Brewster Subaru. Thank you. More
by Rich & Janet
September 15, 2020
Mitch provided the best customer service I could have asked for. I am so thankful for the wonderful car buying experience I had with him. asked for. I am so thankful for the wonderful car buying experience I had with him. More
by Lorendasilva
Employees Worked With
September 14, 2020
Excellent experience from getting the cars we wanted to see and test drive to our purchase. Roy Schiller was great at getting whatever we wanted to see/drive. Also provided all the details and updates al see and test drive to our purchase. Roy Schiller was great at getting whatever we wanted to see/drive. Also provided all the details and updates along the way. They upgraded the stereo at their cost because the stock stereo was difficult to see. Rich Johnson closed out the deal quickly and professionally. More
by tcollentine1
September 14, 2020
Would recommend this dealership to anyone! Professional, knowledgeable, and friendly environment. Roy is amazing and I would highly recommend going to see him! Thanks Roy!!! knowledgeable, and friendly environment. Roy is amazing and I would highly recommend going to see him! Thanks Roy!!! More
by Anonymous
September 14, 2020
This is the second car I’ve bought with the help of Robyn. She is always inviting, professional, and ready to help. I know I’m in good hands when I come to visit Robyn at Brewster Subaru. Robyn. She is always inviting, professional, and ready to help. I know I’m in good hands when I come to visit Robyn at Brewster Subaru. More
by victoriabarsi
Employees Worked With
Robyn Rey
September 13, 2020
I can't say enough kind words about this dealership. Great customer service, everyone was extremely kind and helpful and it made my overall experience great. Great customer service, everyone was extremely kind and helpful and it made my overall experience great. More
by chloe knight
September 13, 2020
This dealership is incredible. They are professional, honest, and friendly. I worked with both Robyn Rey and Rich Johnson and they went above and beyond for me. This was my first time getting a car (thou honest, and friendly. I worked with both Robyn Rey and Rich Johnson and they went above and beyond for me. This was my first time getting a car (though my parents are long-time customers of Robyn's) and I had a lot of questions. They walked me through every step, answered my calls on the weekends, and gave me guidance on all my options. They were patient while I weighed my options, nobody was the slightest bit pushy or applied pressure. Overall it was a seamless, comfortable process and I will be going back for my next car! More
by lmh.semel
