Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Brewster Subaru
Brewster, NY
2,570 Reviews
Welcome to the All-New Brewster Subaru! As of November 17, 2014, the dealership formerly known as Smith-Cairns Subaru is under new ownership. Family owned and operated with over 25 years of Subaru experience, we look forward to serving New York and Connecticut Subaru owners and future owners. There are truckloads of factory fresh Subarus on their way to Brewster, plus many positive changes in the works. Here are just some of the things you can expect from the All-New Brewster Subaru:
Friendly Faces: Lots of familiar faces and some new ones too!
A Relaxed, Low Pressure Environment: Our Experienced Subaru sales and service staff are here to serve your needs and guide you through the shopping process.
Change has already begun: We are working hard to quickly bring you an improved dealer experience. More customer parking, a new look in the showroom, an upgraded customer lounge & refreshments are just few of the enhancements we have already made with much more to come.
Receive the most for your trade in: Although we are family owned, we own a number of dealerships and have many outlets available that allow us to pay the most for your trade in. We accept trades of all makes and models with the most competitive offers.
Brewster Subaru is easy to get to right off Route 84 and our goal is to make it an enjoyable and quality Subaru buying and servicing experience that you will want to tell your friends and family about. We look forward to meeting and serving all of our new customers.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 AM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 AM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,570 reviews
July 16, 2020
All Around AMAZING I worked with Rich, Nelson and Roy, all three of these gentlemen are terrific! Nelson explained all of the phenomenal features of my new Ascent. He lo I worked with Rich, Nelson and Roy, all three of these gentlemen are terrific! Nelson explained all of the phenomenal features of my new Ascent. He located the color I wanted within a week of me going in to talk with him. Roy, the salesman, made the process of transferring my insurance and all my DMV concerns super easy. Roy kept me up to date on the timeframe in which to expect that my vehicle would be at the dealership. Rich made the whole process of signing and driving away very easy. He went over all the different options that I had as far as extended warranties for my vehicle. Overall the buying process at Brewster Subaru was fantastic. I will definitely be recommending this dealership to my friends and family who are looking for new and used cars. More
by Brandy
July 15, 2020
Great! I worked with Fred Fogel, and he's terrific. He even met me outside the building during COVID, so I could be comfortable. He's extremely patient. I worked with Fred Fogel, and he's terrific. He even met me outside the building during COVID, so I could be comfortable. He's extremely patient. More
by MaryAnn
Employees Worked With
Fred Fogel
July 15, 2020
The dealership was wonderful. Richard handled all of the paperwork in the most expeditious manner. Robyn my sales person taught me all of the buttons to push and I felt that she knew everything about the ca paperwork in the most expeditious manner. Robyn my sales person taught me all of the buttons to push and I felt that she knew everything about the car that she needed to. Great great experience More
by Drgorelick
Employees Worked With
Robyn Rey
July 15, 2020
Very professional. We started the process just before the COVID 19 lockdown which caused us to delay. Once we were comfortable venturing out, we were able to finish the We started the process just before the COVID 19 lockdown which caused us to delay. Once we were comfortable venturing out, we were able to finish the transaction safely. Very well managed More
by Garlandmp
July 11, 2020
Fantastic Experience! Robyn was extremely efficient, thorough, and professional throughout the entire process, not to mention she was friendly and warm! Would 10/10 recomme Robyn was extremely efficient, thorough, and professional throughout the entire process, not to mention she was friendly and warm! Would 10/10 recommend working with her! More
by hcgott
Employees Worked With
Robyn Rey
July 10, 2020
Friendly, fast and efficient service. I just bought my sixth Subaru. I knew exactly what I wanted and Fred listened and found the perfect model Forester for me. Fred is friendly, efficient I just bought my sixth Subaru. I knew exactly what I wanted and Fred listened and found the perfect model Forester for me. Fred is friendly, efficient and thorough. I dreaded going through the experience of purchasing a new car, but all the folks at Brewster Subaru made the task seamless and surprisingly pleasant. More
by jstnsp
Employees Worked With
Fred Fogel
July 08, 2020
Robyn was thorough, patient, & helpful I got the help I needed from Robyn & Brewster Subaru. Buying a car was intimidating as it was the first time in ten years. Robyn went over all the ins I got the help I needed from Robyn & Brewster Subaru. Buying a car was intimidating as it was the first time in ten years. Robyn went over all the ins & outs, & she helped accommodate my need for bald tires so I could keep the new tires on my old vehicle. Thanks, Robyn! More
by geowest
Employees Worked With
Robyn Rey
July 07, 2020
A wonderful experience A total pleasure and a great buying experience working with Antony Pilla, Richard Johnson, and Nelson DeMelo. They displayed outstanding quality, hone A total pleasure and a great buying experience working with Antony Pilla, Richard Johnson, and Nelson DeMelo. They displayed outstanding quality, honesty, and integrity. I would definitely recommend. More
by RICHIE811
July 06, 2020
A great experience with great guys! I waited during the Pandemic to lease a new Subaru and had the pleasure of dealing with Anthony Pilla, who is by far the best car dealer I have ever d I waited during the Pandemic to lease a new Subaru and had the pleasure of dealing with Anthony Pilla, who is by far the best car dealer I have ever dealt with in my entire life. Everyone at Brewster Subaru was pleasant and showed they cared about their business and their customers! More
by Suzanne
July 06, 2020
buying during a pandemic Buying a car during a pandemic is a bit daunting however my salesman Anthony Pilla made it a great experience. He's the kind of guy you can sit comfor Buying a car during a pandemic is a bit daunting however my salesman Anthony Pilla made it a great experience. He's the kind of guy you can sit comfortably with and talk to . He wasn't pushy in the least and I really appreciated that . He really made this experience a very good one. Love my 2020 Forester Touring!!! Thank you Anthony! More
by joehogan1
