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Brewster Subaru
Brewster, NY
2,553 Reviews
Welcome to the All-New Brewster Subaru! As of November 17, 2014, the dealership formerly known as Smith-Cairns Subaru is under new ownership. Family owned and operated with over 25 years of Subaru experience, we look forward to serving New York and Connecticut Subaru owners and future owners. There are truckloads of factory fresh Subarus on their way to Brewster, plus many positive changes in the works. Here are just some of the things you can expect from the All-New Brewster Subaru:
Friendly Faces: Lots of familiar faces and some new ones too!
A Relaxed, Low Pressure Environment: Our Experienced Subaru sales and service staff are here to serve your needs and guide you through the shopping process.
Change has already begun: We are working hard to quickly bring you an improved dealer experience. More customer parking, a new look in the showroom, an upgraded customer lounge & refreshments are just few of the enhancements we have already made with much more to come.
Receive the most for your trade in: Although we are family owned, we own a number of dealerships and have many outlets available that allow us to pay the most for your trade in. We accept trades of all makes and models with the most competitive offers.
Brewster Subaru is easy to get to right off Route 84 and our goal is to make it an enjoyable and quality Subaru buying and servicing experience that you will want to tell your friends and family about. We look forward to meeting and serving all of our new customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 AM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 AM
Sunday Closed
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Showing 2,553 reviews
September 05, 2019
Exceptional Customer Service I recently purchased a vehicle from Brewster Subaru and I found their customer service to be exceptional. Our salesperson, Mitch Pollak was patient a I recently purchased a vehicle from Brewster Subaru and I found their customer service to be exceptional. Our salesperson, Mitch Pollak was patient and very informative on the vehicles we were looking at purchasing. Despite our changing our minds from purchasing a Crosstrek and going with the Forester Mitch didn't lose his patience and wanted us to get the right car for us. I was very impressed with my whole experience at Brewster Subaru including the signing of the paperwork with Rich Johnson. Brewster Subaru knows how to treat their customers! More
by randirc
September 04, 2019
This is my 5th subaru from this dealership I will be back for more. I went in for an oil change and came out. with a new car. This is not a new thing for me. My salesmen Ralph and Mitch wer I will be back for more. I went in for an oil change and came out. with a new car. This is not a new thing for me. My salesmen Ralph and Mitch were wonderful. Going back and forth finding the right car for us as well as the right price. We got our car for $25.00 less than we currently paid for our previous car. We chose the color they found the car and brought it to the show room for us. I LOVE my Subarus. And Brewster Subaru has not done me wrong ever. More
by RONI
September 03, 2019
Top notch dealer!! Great experience!! Happy to be part of the Brewster Subaru family!! Everyone was very welcoming from the moment we walked in!! Will be back in the fut Great experience!! Happy to be part of the Brewster Subaru family!! Everyone was very welcoming from the moment we walked in!! Will be back in the future!! More
by Belmonte
September 02, 2019
Lease Forester I had issues in the final step of my lease. They resolved it same day. A dealership that is honorable and steps up to resolve issues speaks volumes. I had issues in the final step of my lease. They resolved it same day. A dealership that is honorable and steps up to resolve issues speaks volumes. I would go back for another deal with them in the future. More
by foresterlease
August 31, 2019
Helpful, not pushy and easy to work with! Fred and his team worked hard to find us the right car in a short amount of time. Fred was very knowledgable and enjoyable to work with. His easy goin Fred and his team worked hard to find us the right car in a short amount of time. Fred was very knowledgable and enjoyable to work with. His easy going personality made him a great salesman and he was never pushy and we always felt like he was being honest with us. Patrick helped locate the exact car we were looking for, making extra calls on a weekend to make it work. We would buy another car from Fred and would recommend the dealership to friends and family. More
by BethS
Employees Worked With
Fred Fogel
August 30, 2019
Wow he really knows his stuff! Gone are the days of shady car sales people! Rich was informative, friendly, and very professional. The whole appointment was seamlessly efficient. He Gone are the days of shady car sales people! Rich was informative, friendly, and very professional. The whole appointment was seamlessly efficient. He informed us of the many options we had to lease and allowed us time to make the decision on our own. More
by Roadrunner
Employees Worked With
August 30, 2019
Excellent as always Robyn is always very courteous, professional and very helpful. I would not hesitate to recommend Robyn as well as all the Brewster Subaru staff I ha Robyn is always very courteous, professional and very helpful. I would not hesitate to recommend Robyn as well as all the Brewster Subaru staff I have dealt with. More
by dano
Employees Worked With
Other Employees :
Dennis in service., Robyn Rey, Anthony Matias
August 30, 2019
Great service Robyn made the process easy and painless. There were no silly games and she communicated well every step of the way. There is no xx Robyn made the process easy and painless. There were no silly games and she communicated well every step of the way. There is no xx More
by New car!
August 29, 2019
They made leasing a car easy and informative This is the second time we deal with Mitch 2 years ago when we bought our Certified Pre-Owned Impreza and now we want to try leasing . Mitch is alway This is the second time we deal with Mitch 2 years ago when we bought our Certified Pre-Owned Impreza and now we want to try leasing . Mitch is always very friendly, helpful and full of knowledge and very accommodating. He always go an extra mile to help us and answer all our questions and get us a good deal to get our money's worth. We commended also Rich for helping us with the financial aspects. Even though we did not talk to Nelson he was able to give us a god deal. We're so happy with the Subaru Ascent that we're leasing because this will be our family car for 3 years and I know that we have a safe and dependable car. We will definitely come back to Brewster Subaru for all our needs regarding transportation. More
by Marivic
August 29, 2019
Thorough and Responsive Famous Fred Fogel was extremely helpful navigating the purchase process. I was specific in the model and color Outback I wanted so that made the trans Famous Fred Fogel was extremely helpful navigating the purchase process. I was specific in the model and color Outback I wanted so that made the transaction easier. Net price after discounts and a trade in was discussed in detail. Seemed reasonable to me but who knows? They sell tens of cars daily and I buy one every 8 to 10 years. Fred was and is extremely responsive to questions by phone, and in his absence, so were his colleagues. Met Pat Larson , the sales manager. He gave me his card and said to call him directly if I ever had a problem or question. He meant it. More
by Abe
