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Brewster Subaru
Brewster, NY
2,553 Reviews
Welcome to the All-New Brewster Subaru! As of November 17, 2014, the dealership formerly known as Smith-Cairns Subaru is under new ownership. Family owned and operated with over 25 years of Subaru experience, we look forward to serving New York and Connecticut Subaru owners and future owners. There are truckloads of factory fresh Subarus on their way to Brewster, plus many positive changes in the works. Here are just some of the things you can expect from the All-New Brewster Subaru:
Friendly Faces: Lots of familiar faces and some new ones too!
A Relaxed, Low Pressure Environment: Our Experienced Subaru sales and service staff are here to serve your needs and guide you through the shopping process.
Change has already begun: We are working hard to quickly bring you an improved dealer experience. More customer parking, a new look in the showroom, an upgraded customer lounge & refreshments are just few of the enhancements we have already made with much more to come.
Receive the most for your trade in: Although we are family owned, we own a number of dealerships and have many outlets available that allow us to pay the most for your trade in. We accept trades of all makes and models with the most competitive offers.
Brewster Subaru is easy to get to right off Route 84 and our goal is to make it an enjoyable and quality Subaru buying and servicing experience that you will want to tell your friends and family about. We look forward to meeting and serving all of our new customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 AM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 AM
Sunday Closed
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Showing 2,553 reviews
April 06, 2016
Love the Car!!! This was my first lease in 25 years. Everything went smoothly and everyone was courteous and friendly. I did my research beforehand and received a ve This was my first lease in 25 years. Everything went smoothly and everyone was courteous and friendly. I did my research beforehand and received a very good trade in and lease agreement. I am a very happy customer and can't wait to take my Forester on the highway!! More
by Judeezze
Employees Worked With
Jenn Brown, Frank Loffredo
April 06, 2016
no nonsence My experience at Brewster Subaru was a dream. I dealt with Anthony, and Jen mostly. I however was introduced to/met all the staff. Anthony was very st My experience at Brewster Subaru was a dream. I dealt with Anthony, and Jen mostly. I however was introduced to/met all the staff. Anthony was very straight forward, honest, and most importantly he never pressured me. I have now bought 2 brand new Subaru's from Anthony and on the first I told him my research and testing led me to the Outback from Subaru, or the CR-V from Honda and on the day of the first sale he asked if I was sure and happy with my decision and asked if I wanted to test a CR-V again just incase. Jenn was also a very clear with a great personaly to make me comfterble signing paperwork for the largest purchase of my life. Thanks again you have a customer and fan for life!!! More
by cvarley42
April 03, 2016
Great buy We were very happy to make this business with Brewster Subaru again. Robyn and Jenn were very nice and professional. They stayed at work after hour We were very happy to make this business with Brewster Subaru again. Robyn and Jenn were very nice and professional. They stayed at work after hours since we couldn't make it on regular time. More
by MMBrzostek
Employees Worked With
Robyn Rey, Jenn Brown
March 31, 2016
Customer's Dream This is my fifth lease with this dealership. I have had an Impreza, Outback and 2 Foresters before just getting a beautiful 2016 Outback. I shop nowhe This is my fifth lease with this dealership. I have had an Impreza, Outback and 2 Foresters before just getting a beautiful 2016 Outback. I shop nowhere else. Working with Frank, my salesman, Rich & Nelson and Jenn made this a no-brainer. They listen and accommodate. Not only did they find the right car, Frank spent unlimited time explaining all the new features and helped me learn to be comfortable in my new ride. He set up my phone and all the bells and whistles for me rather than opening the scary manual! (My daughter is Denver bought a Subaru with no explanations/help.) Recommended this Subaru to my family because the sales people work together and the service at this facility is welcoming as well. More
by Andee Nunn
March 23, 2016
FANTASTIC - WONDERFUL All I can say is that the employees at Brewster Subaru are fantastic. A great experience. I would definitely recommend family and friends to go to Bre All I can say is that the employees at Brewster Subaru are fantastic. A great experience. I would definitely recommend family and friends to go to Brewster Subaru when they are in need of a vehicle. Thanks to all! More
by Linda
March 23, 2016
super competitive pricing and super nice people! I went in to see a crosstrek that I saw on their website, I knew it was a great price from looking for one for a few weeks. Everyone was friendly, h I went in to see a crosstrek that I saw on their website, I knew it was a great price from looking for one for a few weeks. Everyone was friendly, helpful, professional and knowledgeable. The process couldn't have been easier. More
by Deacons
Employees Worked With
Jenn Brown, Bruce Fischer
March 22, 2016
New car purchase Just purchased an outback and had a very positive experience. Everyone was knowledgeable,professional and friendly. Would not hesitate to recommend B Just purchased an outback and had a very positive experience. Everyone was knowledgeable,professional and friendly. Would not hesitate to recommend Brewster Subaru to my friends and family. More
by xfinity
March 21, 2016
My new Subaru Legacy Very pleased with reception at dealership, and had frank conversation with Anthony Pilla who was congenial, knowledgeable and professional, and a ver Very pleased with reception at dealership, and had frank conversation with Anthony Pilla who was congenial, knowledgeable and professional, and a very down to earth man to deal with. More
by Subaroo
Employees Worked With
March 21, 2016
2016 WRX CVT I ordered my car through Brewster Subaru and they were nothing but friendly and courteous every step of the way. Nelson and Michelle processed the I ordered my car through Brewster Subaru and they were nothing but friendly and courteous every step of the way. Nelson and Michelle processed the order for me and Roy called me when the delivery was ready. Roy took his time and showed me the ins and outs of the newly delivered car before I signed any paperwork and really helped me feel comfortable before finalizing my purchase. Jenn in finance was great to work with. She showed me all the additional services I could get with my new car and was not pushy. She worked with me so I could take advantage of their extended warranty and I wouldn't have to break the bank on my monthly payments. Overall a very pleasant experience. This is why my family always makes Brewster Subaru their first choice when purchasing a new vehicle. More
by Jmargegaj
Employees Worked With
Other Employees :
Michelle, Jenn Brown
March 19, 2016
Nice prople at Brewster Subaru The staff at Brewster Subaru is excellent. Today we finalized the purchase of our 4th Outback from this dealership (under this and previous owners). F The staff at Brewster Subaru is excellent. Today we finalized the purchase of our 4th Outback from this dealership (under this and previous owners). Fours cars and never an issue. Our salesperson Ed is a very professional experienced salesman, and a nice guy as well. The manger Nelson is friendly and a Pro and will get you a fair deal on your Subaru. Today we met Rich, and Jen. Jen did the paperwork, Rich came over to introduce himself, more nice folks. If you need a Subaru go here first and last. More
by Bob
