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Brewster Subaru

Brewster, NY

4.9
2,553 Reviews
Welcome to the All-New Brewster Subaru! As of November 17, 2014, the dealership formerly known as Smith-Cairns Subaru is under new ownership. Family owned and operated with over 25 years of Subaru experience, we look forward to serving New York and Connecticut Subaru owners and future owners. There are truckloads of factory fresh Subarus on their way to Brewster, plus many positive changes in the works. Here are just some of the things you can expect from the All-New Brewster Subaru: Friendly Faces: Lots of familiar faces and some new ones too! A Relaxed, Low Pressure Environment: Our Experienced Subaru sales and service staff are here to serve your needs and guide you through the shopping process. Change has already begun: We are working hard to quickly bring you an improved dealer experience. More customer parking, a new look in the showroom, an upgraded customer lounge & refreshments are just few of the enhancements we have already made with much more to come. Receive the most for your trade in: Although we are family owned, we own a number of dealerships and have many outlets available that allow us to pay the most for your trade in. We accept trades of all makes and models with the most competitive offers. Brewster Subaru is easy to get to right off Route 84 and our goal is to make it an enjoyable and quality Subaru buying and servicing experience that you will want to tell your friends and family about. We look forward to meeting and serving all of our new customers.
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3751 Danbury Rd.

Brewster, NY

10509

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Showing 2,553 reviews

August 15, 2023

Great Service! Everyone there was so helpful throughout the process of buying our new car! More

by timothy.kuklevsky
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Pilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nelson DeMelo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2023 -

Brewster Subaru responded

Hi Timothy, thank you for this amazing review of Brewster Subaru! Providing top-notch service is our top priority. We'll see you next time!

August 05, 2023

The service was friendly and helpful. The trade in was generous and my lease deal was perfect for my budget. More

by duncanwilson2121
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nelson DeMelo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2023 -

Brewster Subaru responded

Hey Duncan, we're happy to know that you found our service at Brewster Subaru friendly and helpful. We always aim for a smooth process with trade-ins and lease deals. Thank you for your feedback! Have a great ride!

August 03, 2023

Outstanding! Very efficient, Knowledgeable answered all questions. In summary, service with a smile. Over the past forty-two (42) years our family; Wife, Dau More

by pade0
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nelson DeMelo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristen Hetzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2023 -

Brewster Subaru responded

Hi Vladimir! Wow, 15 Subaru Outbacks over the years - that's quite a testament to your loyalty! We're glad you've had such positive experiences with us at Brewster Subaru. Here's to many more happy miles in your new Outback during retirement!

August 01, 2023

I worked with Anthony Pilla and he was great! His customer service is exactly what I look for, very personable. I do not like feeling pressured and not once did I feel that. He answered all my qu More

by curlyzan4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Pilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Larson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2023 -

Brewster Subaru responded

Thank you for the positive review! We are happy to hear that Anthony gave excellent service and that you were at ease and knowledgeable throughout your visit!- The Brewster Subaru Team

August 01, 2023

Everyone was professional, patient and thorough. This is the third Subaru I have bought from Brewster Subaru and the make the process easy and enjoyable. More

by mirosped
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Pilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2023 -

Brewster Subaru responded

We're so glad to know you've had consistently positive experiences with us at Brewster Subaru. It's always a pleasure assisting our loyal customers in finding their perfect car! Thanks for your support and enjoy your new Subaru!

July 30, 2023

The sales department was very knowledgeable, caring, and accommodating. Andre, our sales consultant was the absolute best. He was very professional, and spent a lot of time going over all the features of th More

by Mac
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rich Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2023 -

Brewster Subaru responded

Hi Mac! We're delighted to know that Andre and Rich provided you with a top-notch experience at Brewster Subaru! Your recommendation means the world to us. Enjoy your car, and don't hesitate to reach out if there's anything else we can assist you with in the future!

July 27, 2023

The financial experience with Rich Johnson was very productive and enjoyable. Rich thoroughly went through the financial process and there were no surprises. He explained everything to us every step of More

by mhartfam
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rich Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2023 -

Brewster Subaru responded

Thank you for your positive feedback! We're happy to hear that your finance experience with Rich was both productive and enjoyable here at Brewster Subaru. We'll see you on your next visit! Have a great ride!

July 27, 2023

The most amazing car shopping experience I have ever had. If your looking for a car please go to Brewster Subaru they’re amazing and straight forward! More

by stephjon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nelson DeMelo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2023 -

Brewster Subaru responded

Hey Stephjon, thank you for the great review! We're delighted to hear that you had an amazing car-shopping experience at Brewster Subaru. We appreciate your recommending and hope to see you again!

July 26, 2023

The entire experience was quite enjoyable. From the time we walked into this dealership till we drove out in our new Subaru everyone was courteous and efficient. Friendly and knowledgeable. More

by mas1dwm
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rich Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitchel Pollak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2023 -

Brewster Subaru responded

We're glad to hear that you had an enjoyable experience at Brewster Subaru! Our team always aims for efficiency and friendliness. Enjoy your new ride, and thanks for the review!

July 26, 2023

This is the best dealership I've been to and had talked to. They are amazing, ALL of them. My sales rep Mitch Pollak was super responsive, super helpful, and transparent. I did not see any nonsense fees th More

by Ana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Larson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitchel Pollak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2023 -

Brewster Subaru responded

Hey Ana, thank you for the 5-star rating! We're delighted to hear that Mitch and our team at Brewster Subaru provided you with an amazing experience. We appreciate your trust in us for your first Subaru purchase. Enjoy your new ride!

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