Brilliance Honda of Crystal Lake

I have been going there for three years, and have always had a good experience. The people are very friendly and helpful. had a good experience. The people are very friendly and helpful. More

Jason understood and provided us with detailed information on the features of the car including comparing different competitive models. He build a rapport with us that improved the possibility of information on the features of the car including comparing different competitive models. He build a rapport with us that improved the possibility of a sale. He has excellent communication and interpersonal skills. Very passionate about sakes and customer satisfaction. More

As soon as you walk in the building you get greeted by many people. Matt R has been awesome. We have bought 4 cars from him over the years . He treats you like family and makes sure you are taken care many people. Matt R has been awesome. We have bought 4 cars from him over the years . He treats you like family and makes sure you are taken care of. Never pushed to make a sale just was there guiding. More

Fantastic experience! Effortless purchase- professional, knowledgeable and accommodating staff. This will be the future dealership I purchase my vehicles from. Effortless purchase- professional, knowledgeable and accommodating staff. This will be the future dealership I purchase my vehicles from. More

From the start of this process to the end Brilliance Honda was fantastic. This is my third car from them and my inlays have also purchased 2. We drive over an hour because we always know we will be trea Honda was fantastic. This is my third car from them and my inlays have also purchased 2. We drive over an hour because we always know we will be treated well and fairly. More

The experience was easy and stress free. I was updated every step of the way with build and delivery! I was updated every step of the way with build and delivery! More

Im from NJ chose to work with them, just bc the price was the best and the car I wanted was to only wait less then 2 month. But now that we actually close the deal- all this time I was in touch with Jason the best and the car I wanted was to only wait less then 2 month. But now that we actually close the deal- all this time I was in touch with Jason in sales, back and forth , via texts . He was always quick to respond and helpful! It was the best and smooth experience! Once the car came in he sent pictures and shared the excite with me. He took care of all the paper work so when we fly in to IL it will be a fast in and out to catch the flight back. And now he is being even more of a help and super nice to be the contact person for the car transport company to deliver the car to NJ. I believe that everyone there are super nice and trustful to work with . We had a great calm experience with Jason, thank you for your time and taking all my texting of back and forth questions or advice as if I’m his only client . Wishing him and his family all the best and continue doing what you do best ! Best sales man! Y.R More

The rep Rob made our decision easy. Guess employees’ attitude reflective of owner’s/management’s culture of honesty and excellent service. Looking forward to getting family’s next vehic Guess employees’ attitude reflective of owner’s/management’s culture of honesty and excellent service. Looking forward to getting family’s next vehicle from this company More

Will always purchase from Matt Darwit. He gets straight to the point and purchasing a car took a total of 20minutes He gets straight to the point and purchasing a car took a total of 20minutes More

A well organized, efficient run business with polite, knowledgeable personnel. Jeff was exceptionally helpful with excellent suggestions. Our 3rd purchase at Brilliance Honda. knowledgeable personnel. Jeff was exceptionally helpful with excellent suggestions. Our 3rd purchase at Brilliance Honda. More