Brilliance Subaru

Pleasant, quick, and efficiant The service manager, the workers, and even the porters are pleasant, helpful, and know how to give efficient service. Always a pleasure to come to th The service manager, the workers, and even the porters are pleasant, helpful, and know how to give efficient service. Always a pleasure to come to the service department. More

First time Subaru buyer My husband and I would highly recommend Brilliance Subaru in Elgin, Illinois for your first or next Subaru purchase. Ed T. And Jason were friendly, My husband and I would highly recommend Brilliance Subaru in Elgin, Illinois for your first or next Subaru purchase. Ed T. And Jason were friendly, professional, personable, and accommodating. Although we spent a longer time than expected purchasing our car, it was a very pleasant experience. We had a very thorough test drive and lesson on how to use the features on our new Forester. More

Good, caring response during a routine maintenance transacti Kim was on top of the appointment, from arrival to exit. Though this was a routine maintenance appointment, she remembered me from last time, asked p Kim was on top of the appointment, from arrival to exit. Though this was a routine maintenance appointment, she remembered me from last time, asked probing questions, reminded me of things to come as my car accumulated more miles (major service at 60K miles, etc.), and explained findings during the inspection. More

Excellent Service The service department is always phenomenal! They do expert work, are personal and engaging in addition. I have moved away from the area and still go The service department is always phenomenal! They do expert work, are personal and engaging in addition. I have moved away from the area and still go back to this dealership because I trust them. More

Friendly, Fast, Fantastic People!I love the service Friendly, Fast, Fantastic People! I love the service department! I practically live in my car. I am an outside sales person and my car is an importa Friendly, Fast, Fantastic People! I love the service department! I practically live in my car. I am an outside sales person and my car is an important tool to get my job done. I never have to worry about my car I know I am covered with the team at Brilliance Subaru! Thank you for you support! Mike Kilanski More

I had a great Experience at the dealership top Notch cars are clean the show room very clean sales people friendly all the way to the top are clean the show room very clean sales people friendly all the way to the top More

Fair pricing, positive good customer service Dan was easy to work with and straight forward in his communication with us. He made our car buying experience pleasant and positive. We would recomme Dan was easy to work with and straight forward in his communication with us. He made our car buying experience pleasant and positive. We would recommend this dealership. More

Great Service Department. The service department at Brilliance Subaru is better than any I've ever worked with. I won't take our Subarus anywhere else. Truly exceptional! The service department at Brilliance Subaru is better than any I've ever worked with. I won't take our Subarus anywhere else. Truly exceptional! More

Oil change, air filter change. Prompt, courteous and clean waiting area. Always pleased with service. Always feel that the service associates aren't trying to 'upsell', or push so Prompt, courteous and clean waiting area. Always pleased with service. Always feel that the service associates aren't trying to 'upsell', or push something not needed. More

We have had 4 Subarus over 11 years and Brillances’s service department is by far the very best!! Rich Dencs and the entire team bring the ultimate in customer service. If you want honest, caring, knowl service department is by far the very best!! Rich Dencs and the entire team bring the ultimate in customer service. If you want honest, caring, knowledgeable and reliable service-Brilliance is it!! More