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Brilliance Subaru
Elgin, IL
409 Reviews
Brilliance Subaru, located at 1500 N Randall Rd in Elgin, IL, is your premier retailer of new and used Subaru vehicles. Our dedicated sales staff and top-trained technicians are here to make your auto shopping experience fun, easy and financially advantageous. Please utilize our various online resources and allow our excellent network of people to put you in your ideal Subaru vehicle or the Pre-Owned car, truck or SUV of your dreams today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 409 reviews
Helpful November 28, 2023
Friendly customer service person. Car was done in a reasonable amount of time. They found a discount coupon and we were out. Very good experience. Car was done in a reasonable amount of time. They found a discount coupon and we were out. Very good experience. More
by Bumbales
Employees Worked With
November 14, 2023
Always quick and awesome service. Everyone is knowledgeable and is a pleasure to work with! Everyone is knowledgeable and is a pleasure to work with! More
by Sr576u
November 06, 2023
Service was done in a timely fashion. . Nice place to hang out while awaiting service. . . Nice place to hang out while awaiting service. . More
by zaworskib
November 06, 2023
Appreciate early morning availability for service. It is a clean and well stocked waiting room. Clear concise correspondence with technician/representative. It is a clean and well stocked waiting room. Clear concise correspondence with technician/representative. More
by Williamlemire
Employees Worked With
October 27, 2023
Service writer advised best service options for my vehicle. It was done quick Nd wait was comfortable vehicle. It was done quick Nd wait was comfortable More
by dwacho
October 26, 2023
Efficient service. Recall completed as well as 1 oil change! Waiting area is clean and comfortable! Recall completed as well as 1 oil change! Waiting area is clean and comfortable! More
by Mags
October 22, 2023
Excellent dealer and had a great experience with Justin G. I would definitely recommend him to any friend who’s interested in buying a Subaru and will recommend Brilliance Subaru. G. I would definitely recommend him to any friend who’s interested in buying a Subaru and will recommend Brilliance Subaru. More
by Ryan M
Employees Worked With
Justin G
October 14, 2023
This is stupid. You try and write a review in 15 words that's meaningful. You try and write a review in 15 words that's meaningful. More
by eurban
Employees Worked With
October 14, 2023
I appreciate my contact person that took charge of servicing my car yesterday, she was very nice and professional servicing my car yesterday, she was very nice and professional More
by isen77
Employees Worked With
