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Brogan Cadillac Totowa
Totowa, NJ
345 Reviews
Thomas J. Brogan's work ethic brought him to the top of the country's list of salesmen in the 1920's. Starting as a demonstrator at E.A. Brown Auto Company, Inc. in Paterson, New Jersey, Tom diligently worked his way up to president of Brogan Cadillac-LaSalle Company. In 1922, he was honored as the country's leading salesman because of his hard work and volume of sales. In October of 1925, the success of Tom Brogan made it possible to devote a brand new 20,000 square-foot New Jersey facility to Cadillac. Brown-Brogan Cadillac Co. continued to grow and in 1927 Tom Brogan assumed sole ownership. That was the birth of a Brogan tradition that has continued to proudly service the community for 80 years.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 345 reviews
December 24, 2023
I needed service as my truck is making ticking noises from the engine. I called Ron several times and left messages. He never made an attempt or called me back. Very disappointed and didn’t think I would from the engine. I called Ron several times and left messages. He never made an attempt or called me back. Very disappointed and didn’t think I would be treated like the from Brogan Cadillac. I’ve serviced many times in the past. I guess I’ll be looking to go service my Cadillac at a dealer who wants my business. More
by kursky1
Employees Worked With
Helpful December 23, 2023
Tony and the other Brogan service Department . emplyees did a fine job on my car. I’m 85 years old, and they recognized I needed extra help. There was no wait, and they even held the doors open for emplyees did a fine job on my car. I’m 85 years old, and they recognized I needed extra help. There was no wait, and they even held the doors open for me, which made it easier for me to walk with my cane. They provided me with a ride as I left my car there, and then picked me up at my home, when my car was ready. More
by K.gold
Employees Worked With
December 14, 2023
As usual, professional excellent service, well organized and as I was informed the service took exactly 3 hours. and as I was informed the service took exactly 3 hours. More
by jgrant601
Employees Worked With
December 04, 2023
Staff is excellent. Great Dealership. Have been going there for over 30 years, Have never been dissappointed. Work is always top quality. Ron was very helpful and pl Great Dealership. Have been going there for over 30 years, Have never been dissappointed. Work is always top quality. Ron was very helpful and pleasant. Very knowledgable. More
by Joan
Employees Worked With
November 30, 2023
Brogan has been my family's favorite dealer for decades now. All staff are professional, friendly and no gimmicks. I'm especially satisfied with Joe G's great service. 👍 now. All staff are professional, friendly and no gimmicks. I'm especially satisfied with Joe G's great service. 👍 More
by nature33
Employees Worked With
Joe Guerra
November 20, 2023
The staff are pleasant and and handled my concerns with understanding all work was completed. understanding all work was completed. More
by devinenana
Employees Worked With
November 17, 2023
Great dealership! Loyal to their customers and treat you like family! We are repeat customers and will not go anywhere else! Loyal to their customers and treat you like family! We are repeat customers and will not go anywhere else! More
by pamparetti
November 15, 2023
Our salesman James Mastrogiovanni was excellent. He was friendly, informative and went out of his way to help with questions and tech info. Highly recommend James and Brogan Cadillac. He was friendly, informative and went out of his way to help with questions and tech info. Highly recommend James and Brogan Cadillac. More
by gerri
November 10, 2023
Ronald was exceptionally helpful, just like he has been in all my prior visits to Brogan Cadillac. in all my prior visits to Brogan Cadillac. More
by esqcjh
November 03, 2023
My wife and I were very pleased with Mark assisting us with our selection and explaining the vehicle options. It was a pleasure dealing with Mark. with our selection and explaining the vehicle options. It was a pleasure dealing with Mark. More
by mk
Employees Worked With
Mark Bilhuber
