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Bryan College Station Toyota

Bryan, TX

Overview
Employees
Reviews
Vehicles
4.7
839 Reviews
Welcome to Bryan College Station Toyota Our dealership is proud to serve the Bryan, College Station, Navasota, Hearne, Brenham, and surrounding communities for over 25 years. Our new Toyota "Image USA" facility is conveniently located on state Hwy 6 (East By-Pass) in Bryan, Texas 77802. You will find our incredible new showroom to be a warm and comfortable environment to conduct business. Whether you're out "just looking" or ready to purchase, our professional sales team believes in doing everything possible to ensure a pleasant experience. We provide a great selection of Toyota Camry, Toyota Corolla, Toyota Tacoma, Toyota Tundra, and Toyota RAV4 vehicles.
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728 Earl Rudder Fwy

Bryan, TX

77802

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Showing 839 reviews

October 24, 2024

This dealership was very nice and efficient. Super friendly and inviting. I was in and out very quickly More

by elliegshipman6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Beran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Holifield
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2024 -

Bryan College Station Toyota responded

Thank you for sharing your feedback! We’re thrilled to hear that you had such a positive experience! It’s great to know our team made you feel welcome and provided efficient service. We’re glad we could get you in and out quickly while still making you feel at home. Hope to see you back for your next service!

October 24, 2024

Mr Russell is a professional and friendly person. He answer all my questions related with my vehicle. Thanks so much Mr Russell. More

by juanamaria.vela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Beran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russell Karli
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2024 -

Bryan College Station Toyota responded

We’re delighted to hear about your positive experience! It’s great to know that Russell was able to answer all your questions and provide friendly, professional service. We'll be sure to share your kind words with him. Enjoy your time with your vehicle, and thank you for sharing your feedback!

October 23, 2024

I have always received excellent service from this dealership, and would recommend them to others. More

by M.LOPEZ4212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 23, 2024 -

Bryan College Station Toyota responded

Your wonderful feedback means so much to us! We're thrilled to hear that you've consistently received excellent service at our dealership. Thank you for your trust and for recommending us to others; it’s the highest compliment we could ask for. We look forward to serving you again soon!

October 23, 2024

Ron is awesome he's always helpful Zee, Jesse and Brad are always there to help me also More

by DECJUL2922
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zeeshan Devani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Broesche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad , Jesse
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Oct 25, 2024 -

Bryan College Station Toyota responded

It’s fantastic to hear how much you appreciate Ron, Zee, Jesse, and Brad! We’re so glad to have such a helpful team ready to assist you whenever you need it. Your kind words mean a lot, and we’re grateful to have you as our customer. See you for your next service!

October 22, 2024

Good, friendly service. Efficient and timely. Reminders can be a bother, but help assure that we get the work done. More

by Gene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 23, 2024 -

Bryan College Station Toyota responded

Thank you so much for your kind review! It’s wonderful to hear that you found our service friendly and efficient. We totally get that reminders can be a bit of a bother, but we’re glad they help keep things on track. If there’s anything you thing you need in the future, please don’t hesitate to reach out. We’re here for you!

October 22, 2024

Jesse was great to deal with but the process is too slow,? Otherwise it is fine More

by STEVEVORENKAMP2
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 23, 2024 -

Bryan College Station Toyota responded

It’s wonderful to hear that Jesse made a great impression during your visit! We understand that the timing of the process didn’t meet your expectations, and we appreciate your patience. Your feedback helps us recognize areas where we can improve, and we’ll continue working to make the experience quicker and more efficient while still providing the quality service you deserve.

October 22, 2024

I am always impressed by the quality of service, thank you. See you again in about 6 months More

by TYMO2215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Beran
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 23, 2024 -

Bryan College Station Toyota responded

We’re thrilled to hear that our service continues to impress you! Your kind words and loyalty mean so much to us. We look forward to welcoming you back for your next service and making your future visit just as exceptional. Until then, drive safe and take care!

October 22, 2024

Quick and quality, just right. My vehicle runs smoother coming out of the service than when I was taking it there. It feels safer and more comfortable! More

by Teddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carey Hausenfluck
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 23, 2024 -

Bryan College Station Toyota responded

We’re so glad to hear that your vehicle is running smoother, safer, and more comfortably after your service! It’s our goal to provide quick and quality care every time. If there’s anything we can do to earn that fifth star, we’d love to hear from you at customerservice@purdygroupusa.com. Your feedback is invaluable to us, and we’re here to make sure your next experience is even better!

October 21, 2024

Over priced parts and requested service not completed. This is why I feel dealerships provide service that I can get for less money somewhere else. More

by SCLIMITED1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Rogers
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 21, 2024 -

Bryan College Station Toyota responded

We’re sorry to hear that you feel this way about your recent experience with us. It’s concerning to know that you found our parts overpriced and that your requested service was not completed. We strive to provide quality service and fair pricing, and your feedback is vital for us to improve. Please consider reaching out to our Customer Relations Manager at customerservice@purdygroupusa.com, so we can address your concerns directly and work towards a better resolution. Your satisfaction is important to us, and we appreciate the opportunity to make things right.

October 20, 2024

Have had an appointment every service. Minimum of 2hr turn around time. Previous appointment tire was patched instead of replaced - despite warranty purchased from dealership and no consul More

by adamizavala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Birdwell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Loudermilk
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 21, 2024 -

Bryan College Station Toyota responded

We’re sorry to hear about your experience and understand your frustration. It’s important to us that every service visit meets your expectations, and we apologize for the delays and the issue with your tire. We’d like the opportunity to make this right. We kindly ask that you please reach out to our Customer Relations Manager so we can address your concerns directly and find a solution. Your feedback is important, and we’re committed to improving your experience!

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