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Byers Mazda
Columbus, OH
669 Reviews
Byers Mazda is your All Things Mazda Dealer in Columbus, Ohio. The Byers family has been in business in Central Ohio since 1897 providing Columbus and it's transportation needs before the automobile existed..
We pride ourselves in being a No Pressure Dealership that's here to assist you during your Buying or Servicing Processes. We appreciate feed back from our Guests as we strive to meet the expectations that our customer have of us. We look forward to working with each and every customer in ways that make you want to be part of the "Hometown Team for Life".
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 669 reviews
January 18, 2021
John was very personable, gave me a fair deal right from the start (no pressure). Paperwork and delivery were very easy and John explained everything on the car. He was VERY thorough. I will recommend him the start (no pressure). Paperwork and delivery were very easy and John explained everything on the car. He was VERY thorough. I will recommend him to everyone I know who's looking for a new car. More
by susir1
Employees Worked With
Helpful January 16, 2021
Great experience, Thomas wasn't high pressure, listened to what I was looking for, and got it for me. I will be recommending him to my friends. to what I was looking for, and got it for me. I will be recommending him to my friends. More
by John
Employees Worked With
Thomas Hooks
January 15, 2021
I had a great experience at Byers. The process was quick and staff was friendly. Thomas made the experience quite pleasant. He was very knowledgeable on the car and made sure I knew every detail. and staff was friendly. Thomas made the experience quite pleasant. He was very knowledgeable on the car and made sure I knew every detail. More
by Christina
Employees Worked With
Thomas Hooks
January 13, 2021
Great place to buy a used car. I worked with Jeff Rettinger to purchase a used SUV. From the first email to final purchase Jeff was excellent. No sales pressure, no games. This is an honest dealershi Rettinger to purchase a used SUV. From the first email to final purchase Jeff was excellent. No sales pressure, no games. This is an honest dealership with fair pricing. Highly recommend Jeff More
by THScionXB
Employees Worked With
Jeff Rettinger
January 13, 2021
Everyone at Byers Mazda was so helpful during my lease exchange. I couldn't be happier with the service, or my new CX-5! Thank you all. exchange. I couldn't be happier with the service, or my new CX-5! Thank you all. More
by Lori R
January 10, 2021
Sales staff was great, service department is awful. They have had my car for a full month out of the year I’ve had it. They refuse to even replace a single part to fix an issue that they themselves already have had my car for a full month out of the year I’ve had it. They refuse to even replace a single part to fix an issue that they themselves already said was not supposed to happen. 10 hours of driving to and from the dealer and a month without my car and still no resolution. They won’t answer the phone, won’t return voicemails you leave when they have MY car. More
by snyderj.2244
December 31, 2020
I was greeted in the lot by Michael O’Brien and he treated me well and professionally from the start. He was not high pressure and he didn’t act like I was an uninformed buyer. He discussed options an treated me well and professionally from the start. He was not high pressure and he didn’t act like I was an uninformed buyer. He discussed options and when it came to talking price he was fair and competent. The whole experience was positive and I love my new and pretty red CX 5! More
by KKJ
December 28, 2020
Michael O'Brien was great to work with. He wasn't pushy or aggressive. He was able to answer all my questions and was very familiar with the features of the vehicle. He made the process simple and painless or aggressive. He was able to answer all my questions and was very familiar with the features of the vehicle. He made the process simple and painless. He responded quickly to my questions and seemed genuine. He made me want to buy a car from him. Even after the sale was over, he facilitated getting my automatic start being put in. I highly recommend working with him. He was efficient with the process so that I wasn't waiting unnecessarily. He even cleaned out the car himself when a detailer was not available. He could have easily just skipped that step but instead he did it right. I didn't feel like I was just a sale, he was just doing his job and doing it right. When I buy another car, I hope he is still around. More
by Crystal W.
Employees Worked With
December 27, 2020
I really enjoyed this buying experience. It was the best I’ve had buying a car. John was friendly and really knows everything about the Mazda CX-5. He did a great job. I’ve had buying a car. John was friendly and really knows everything about the Mazda CX-5. He did a great job. More
by dublinadkins
Employees Worked With
December 19, 2020
We had an excellent experience purchasing our new Mazda CX5 at Byers Mazda! John was excellent to work with and made our purchase during Covid-19 a very smooth experience. Great customer service!! CX5 at Byers Mazda! John was excellent to work with and made our purchase during Covid-19 a very smooth experience. Great customer service!! More
by MJB
Employees Worked With
