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Byers Toyota
Delaware, OH
2,473 Reviews
Byers Toyota is proud to serve all of your new and pre-owned vehicle needs! Byers Toyota is a proud member of the Byers Auto Group which has been serving central Ohio since 1897! We invite you to visit us in person, or online at byerstoyota.com!
At Byers Toyota, it's our mission to provide high-quality and affordable cars, truck and SUVs to drivers throughout Delaware, Columbus and all of Central Ohio. We always go the Xtra Mile to ensure the complete satisfaction of our customers. You'll certainly enjoy the confidence that comes with a buying a car from a name you can trust! After all, that's how we've stayed in business as a family-owned and operated dealership for over 100 years! We also realize that shopping for your next car can be a stressful and time-consuming process, but we provide a pressure-free shopping experience that's unrivaled by dealerships throughout the Columbus, OH area!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 2,473 reviews
August 21, 2020
Friendly and good at what they do. They were prompt . They serviced the car and took care of all issues. I would recommend this dealership. They serviced the car and took care of all issues. I would recommend this dealership. More
by PA220
Verified CustomerEmployees Worked With
August 19, 2020
Taylor was incredibly professional, helpful, and knowledgeable. We came to a deal quickly and he had my best interests with financing in mind. I will absolutely buy my next car from him if I have th knowledgeable. We came to a deal quickly and he had my best interests with financing in mind. I will absolutely buy my next car from him if I have the opportunity. HIGHLY recommended. More
by kayleigh.seiber
Employees Worked With
August 19, 2020
Worked hard to get us where we wanted to go considering our particular situation. All were personable and professional. We leftByers with a beautiful used SUV. our particular situation. All were personable and professional. We leftByers with a beautiful used SUV. More
by Miri
Employees Worked With
Other Employees :
Sorry cannot remember the finance mans name. But he also was great!, Travis Rausch
August 17, 2020
I was at the service shop getting my passenger air bag replaced for the second time. Waiting area had sufficient spacing so that social distancing could be maintained. A few people in the waiting area d replaced for the second time. Waiting area had sufficient spacing so that social distancing could be maintained. A few people in the waiting area did not wear masks increasing possible exposure to Covid virus. Replacement of air bag was completed in a reasonable amount of time. More
by Gluegod1953
August 17, 2020
Christian is always very professional and courteous. This is the fourth Toyota I have purchased from him. He is always willing to work with you. is the fourth Toyota I have purchased from him. He is always willing to work with you. More
by kevin.owens
Employees Worked With
Christian Norman
August 14, 2020
Came in for regular oil change . I have always had excellent service at Byers. Everyone is so friendly and helpful . If I need extra work that will take extra time done they offer t I have always had excellent service at Byers. Everyone is so friendly and helpful . If I need extra work that will take extra time done they offer to take me home and pick me up when my car is ready. They are so thoughtful and kind. More
by ETEADUTCHER
Employees Worked With
Tara Farmer
August 13, 2020
I took my van for service and was told about 3 hours. About 4 hours later I get an update on my service (for my ac which I simply requested to be charged because I know something is wrong with it and I j About 4 hours later I get an update on my service (for my ac which I simply requested to be charged because I know something is wrong with it and I just wanted to try to get through summer without a huge bill which I also explained). So at this 4 hour mark NOTHING has been done with my ac and I have about a 4,000 estimate for repair. I text again and explain that I just wanted it charged. The estimate was given and agreed, knowing there was no guarantee for how long it would last. Then I was quoted about another hour and a half (which would make the total time about 5.5 hours)!!! After about a half hour I get a call to tell me it was done and a lower price was given to me for the ac charge and approved by a manager.. Great! I got to the dealership, paid for the oil change and ac charge and left. My ac was still blowing warm after several minutes of being gone from the dealership (I gave it a few minutes thinking it had to “warm up”). I text Tara to tell her what happened. She called me back but I couldn’t answer because I couldn’t hear with windows down. I called when I got home and she apologized and refunded my money. However, in a short statement I took my van for a specific service, they attempted to sell more knowing I know there’s a problem, it took nearly double the tome I was quoted, I paid and then the service wasn’t even done!!!!! So now I have to waste my time for several to take it elsewhere (because there not a chance I’ll ever bring my vehicle back there), which is inconvenient and more importantly takes time away from my children and disrupts plans for the day or my sleep schedule (because I’m a nurse who works nights). I am to put it mildly not happy! And when I do decide to trade and upgrade my vehicle, which I know is coming in a few months, I certainly will NOT come there!! More
by ONELUCKYMOM_4
Employees Worked With
Tara Farmer
August 13, 2020
Enjoyed working with Troy. A a a a. A a a a w w w w w w w w w w w w w w w w w w w w w More
by davis
Employees Worked With
August 13, 2020
Toyota toyota do do good good job job. Troy is is is is is awesome! Waiting on touch-up paint for truck for almost two weeks is awesome! Waiting on touch-up paint for truck for almost two weeks More
by Shawn and Terri
