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Byers Toyota

Delaware, OH

4.6
2,478 Reviews
Byers Toyota is proud to serve all of your new and pre-owned vehicle needs! Byers Toyota is a proud member of the Byers Auto Group which has been serving central Ohio since 1897! We invite you to visit us in person, or online at byerstoyota.com! At Byers Toyota, it's our mission to provide high-quality and affordable cars, truck and SUVs to drivers throughout Delaware, Columbus and all of Central Ohio. We always go the Xtra Mile to ensure the complete satisfaction of our customers. You'll certainly enjoy the confidence that comes with a buying a car from a name you can trust! After all, that's how we've stayed in business as a family-owned and operated dealership for over 100 years! We also realize that shopping for your next car can be a stressful and time-consuming process, but we provide a pressure-free shopping experience that's unrivaled by dealerships throughout the Columbus, OH area!
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1599 Columbus Pike

Delaware, OH

43015

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Showing 2,478 reviews

May 17, 2019

Thanks Byers Toyota Quick friendly service with popcorn and muffins while you wait. Can’t beat that! Even pointed out that the tire rotation was still covered when we tho More

by JENNYR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Dan Kelley
May 23, 2019 -

Byers Toyota responded

Thank you for choosing Byers Toyota, we greatly appreciate your review and support!

May 17, 2019

Excellent service Jeff Caldwell got me the car I wanted and Taylor Young was a terrific salesman. They work with you to get the price you are looking to get for your tr More

by v2howard
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2019 -

Byers Toyota responded

Thank you for choosing Byers Toyota, we greatly appreciate your review and support!

May 16, 2019

Service Dept was great but check out was terrible. Check out lady was too busy talking to other workers and swiped my credit card as a debit card multiple times and thus it was denied. I got home and More

by KGRIESER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service dept employee is excellent. Don’t know name of check out but sure you can look on my receipt.
May 23, 2019 -

Byers Toyota responded

We greatly apologize for the experience, and we are positive you will not face that sort of experience again. We understand that it is greatly frustrating and for that we apologize. We appreciate your honesty in review as it will help us grow!

May 16, 2019

5000 mi service Always a pleasure to purchase my car from Byers, but the service has to be better than the vehicle...and it is at Byers! Great sales and service at By More

by BRETTSPRING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara Farmer
May 23, 2019 -

Byers Toyota responded

Thank you for choosing Byers Toyota, we greatly appreciate your review and support!

May 16, 2019

Honest Easy Process Tom and Darryl made my buying experience a breeze. They were straightforward and honest with the price of the vehicle and my trade in. They made the p More

by ALEX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darryl Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Bray
May 23, 2019 -

Byers Toyota responded

Thank you for choosing Byers Toyota, we greatly appreciate your review and support!

May 16, 2019

The most painless car buying expierence I have ever had! From start to finish, including a test drive and accompanied by my wife, and two kids, we were in and out within 2 HRS. The staff from the top down we More

by ntucker10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff "Mullzie" Mull
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2019 -

Byers Toyota responded

Thank you for choosing Byers Toyota, we greatly appreciate your review and support!

May 15, 2019

Excellent service. They were professional. I had a positive experience. The Sevice was excellent. The advisor was very helpful and professional. She was able to answer all of my questions. More

by phyllisj11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2019 -

Byers Toyota responded

Thank you for choosing Byers Toyota, we greatly appreciate your review and support!

May 15, 2019

Happy with the service We have bought our cars here for years. We have been very happy with the service we receive. We continue to buy cars here mainly because the service c More

by Billy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Hoppes
May 23, 2019 -

Byers Toyota responded

Thank you for choosing Byers Toyota, we greatly appreciate your review and support!

May 15, 2019

Not real happy Came in for recall work. That was fine. Also had oil change/tire rotation - ok. I was given an estimate to change the air filter of $30, which i decli More

by servicepro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
no idea
May 21, 2019 -

Byers Toyota responded

We greatly apologize for the lack of communication on the quote price, we understand your frustration and ask that you please give us a call so we can discuss your experience further.

May 13, 2019

Bad service I have 2018 sequoia and up for 10000 when I told him issue service the guy told me that there’s nothing he can do and he can’t change the design. all More

by Tangnamo
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Tom or tony
May 14, 2019 -

Byers Toyota responded

We apologize for your service experience, and understand your frustration. We will work to make sure this type of experience does not happen again. We ask that next time you are around that you please bring in your vehicle for a wash. We will gladly make it shine like new!

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