Byers Toyota

The staff was friendly and courteous. Troy and Christian worked to get the deal done. I would recommend these guy to anyone in search of a vehicle. worked to get the deal done. I would recommend these guy to anyone in search of a vehicle. More

Excellent Service Great experience. Easy, quick and professional. Taylor was very easy to work with and answered all of our questions. Working with him via email was a Great experience. Easy, quick and professional. Taylor was very easy to work with and answered all of our questions. Working with him via email was also very helpful and convenient. More

Service done recently I took my car yesterday for a repair at the service center. Daniel Kelly did an excellent job taking care of our car and ordering parts. I took my car yesterday for a repair at the service center. Daniel Kelly did an excellent job taking care of our car and ordering parts. More

Byers Toyota in Delaware Ohio has been our go to service & dealer for many years! They are dependable & time efficient. Thank you for everything, Byers Toyota! in Delaware Ohio has been our go to service & dealer for many years! They are dependable & time efficient. Thank you for everything, Byers Toyota! More

Done with. This dealership I’ve gotten 4 cars from this dealership and another from sister dealership down the road. Last 2 times the very long waits to close on car were disapp I’ve gotten 4 cars from this dealership and another from sister dealership down the road. Last 2 times the very long waits to close on car were disappointing. I liked working with the salesperson but the poor service on closing out the sale was un acceptable. This last time another 2+ hours after being at the dealership 1 1/2 hours. ended up leaving and coming back another day. We were looking to get 2 vehicles We ended up buying a new Honda from another dealership and got the service I would have hoped to get from this one. I traded in a lease for the second car I did get from this dealership, but as noted above besides the salesperson who was good the rest of the experience wasn’t Done with this dealership Bob L. More

Great Service From the moment I walked in the door until my purchase was complete, the customer service was impeccable! They immediately showed me what I was lookin From the moment I walked in the door until my purchase was complete, the customer service was impeccable! They immediately showed me what I was looking for, and there was never any sales pressure. My salesman, Kyle was very courteous, respectful, and attentive to my requests. More

Great deal! Great to do business with, which allowed me to get exactly what I wanted for the price I needed! 4th car bought from this dealership and will continue Great to do business with, which allowed me to get exactly what I wanted for the price I needed! 4th car bought from this dealership and will continue to buy from. We will be back soon! More

So Nice Until You Sign on the Dotted Line Purchased my 2nd car from Byers. I purchased a certified 2016 Highlander and on the way home noticed that the engine sounded loud. I have had 9 othe Purchased my 2nd car from Byers. I purchased a certified 2016 Highlander and on the way home noticed that the engine sounded loud. I have had 9 other Toyotas in my lifetime and have another 2016 Highlander at home. I reached out to my salesman to express my unhappiness with the sound of the engine. He said they would look at it. After they drove it, their certified mechanic insisted that the noise it was making was normal and asked if I wanted to speak to a Manager. The used car manager said they would offer me the best price they could give me taking into consideration depreciation and taxes. I told him I was in no way able to take a loss on a car I just purchased for $35,000. What galls me is #1, I literally had just purchased this car and had not put any miles on it #2, why would the salesman think I would take a loss on a car I just financed with them. They are ready, willing and able to help you while making the sale, but once you sign for the car, they do not care. Ironically, others who have been in my car have commented that it does sound loud. I actually do not like driving it. Glad I bought a certified car with a wrap-around warranty. I will NOT be buying another car from Byers again. Deciding what I can do so I don't lose money on this purchase because driving it bums me out so much. More