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Byers Toyota
Delaware, OH
2,479 Reviews
Byers Toyota is proud to serve all of your new and pre-owned vehicle needs! Byers Toyota is a proud member of the Byers Auto Group which has been serving central Ohio since 1897! We invite you to visit us in person, or online at byerstoyota.com!
At Byers Toyota, it's our mission to provide high-quality and affordable cars, truck and SUVs to drivers throughout Delaware, Columbus and all of Central Ohio. We always go the Xtra Mile to ensure the complete satisfaction of our customers. You'll certainly enjoy the confidence that comes with a buying a car from a name you can trust! After all, that's how we've stayed in business as a family-owned and operated dealership for over 100 years! We also realize that shopping for your next car can be a stressful and time-consuming process, but we provide a pressure-free shopping experience that's unrivaled by dealerships throughout the Columbus, OH area!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 2,479 reviews
April 18, 2019
Had to get out of my lease. Wanted a new economic vehicle t Josh Chadwick was awesome. I cannot stand sales people. They tend to be fake and do not explain the whole truth. By the time you get to the end... Josh Chadwick was awesome. I cannot stand sales people. They tend to be fake and do not explain the whole truth. By the time you get to the end...fee this fee that. “Oh yeah sorry ‘bout that”. My company has five cornerstones of success. One, is integrity. My favorite. Act with integrity even when no one is watching. Josh embodies this principle. Straight forward, honest and understanding. Although I was a skeptic through the whole thing, at the end I felt happy about my new ride. Money is hard to earn. So is respect. I’d be happy to give Josh both again. More
by Micah Stampf
Verified CustomerEmployees Worked With
Josh Chadwick
April 15, 2019
Trust Communicated what they were going to do. No surprises. They provided follow up after the initial tests. Tara came right out and introduced herself bef Communicated what they were going to do. No surprises. They provided follow up after the initial tests. Tara came right out and introduced herself before I got out of the car. She knew who I was. More
by Buckeyeprius
Employees Worked With
Tara Farmer
April 15, 2019
Service appt. Service to my Tacoma, went well, thanks to Tony for the rental so I could go to the office, but the service was almost $500 would have been nice to wa Service to my Tacoma, went well, thanks to Tony for the rental so I could go to the office, but the service was almost $500 would have been nice to wash off my truck? More
by NORM5
Employees Worked With
Tony Routt
April 13, 2019
Excellent experience Carson was very patient and friendly with me as I tried to decide which Rav 4 I wanted to lease. I didn't feel pressured at all which I appreciated. Carson was very patient and friendly with me as I tried to decide which Rav 4 I wanted to lease. I didn't feel pressured at all which I appreciated. Carson was very helpful and so was The sales manager, Jeff. More
by FAITHRICHARDSON90
April 13, 2019
Great Service Fast,Friendly and professional. What else can I say.......Blah Blah Blah Blah Blah Blah Blah Blah Blah Blah Blah Blah Blah Blah Blah Blah. Fast,Friendly and professional. What else can I say.......Blah Blah Blah Blah Blah Blah Blah Blah Blah Blah Blah Blah Blah Blah Blah Blah. More
by WERYROBERT
April 11, 2019
New Toyota Camry XSE Great experience. Courteous professional no games and great deal. Also dealt with service for paint and fabric protection and they were fast and effic Great experience. Courteous professional no games and great deal. Also dealt with service for paint and fabric protection and they were fast and efficient. Will be back again to deal with them. More
by MSTEWAR3756
Employees Worked With
Tom Bray
April 10, 2019
Trust But Verify Numerous times this service center has misrepresented service repairs and parts as replaced. They told me parts are on sale “deeply discounted” wh Numerous times this service center has misrepresented service repairs and parts as replaced. They told me parts are on sale “deeply discounted” when in reality the cost was MSRP. Three times they have charged for (tried to) automatic transmission service on a car with no automatic transmission. One time have charged for parts not installed. They are also inflating hours and charging Toyota for warranty work not performed. Each time the service work was performed with a smile. My concerns were address with genuine remorse after I caught them “dealing” me. More
by TheServiceSentinel
Employees Worked With
Jeremy Tate - Gunnar Britton - Service Dept. Management, Mike "Mo" Ohler , Tom Bray
April 10, 2019
My oil change Fast service, great customer service and overall a great place to get work done. Prices were great and wasn’t oversold on things I didn’t need Fast service, great customer service and overall a great place to get work done. Prices were great and wasn’t oversold on things I didn’t need More
by jtate309
Employees Worked With
Michelle walker
April 06, 2019
Body side moldings The service department got our car scheduled quickly. They honored our coupon for the service. The service department did good work. They finished the The service department got our car scheduled quickly. They honored our coupon for the service. The service department did good work. They finished the work in the amount of time promised. More
by maryjoe0
Employees Worked With
Dan Kelley
April 03, 2019
Customer friendly Was greeted at the door by a smile and firm handshake. Answered every question and brought in sales manager to confirm some things so not to be mislea Was greeted at the door by a smile and firm handshake. Answered every question and brought in sales manager to confirm some things so not to be misleading. Gave several finance options and wasn't pushy with any one particular. Thanks Christian for the pleasant truck buying experience. More
by PGHERKE
Employees Worked With
Christian Norman
