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Byers Toyota

Delaware, OH

4.6
2,480 Reviews
Byers Toyota is proud to serve all of your new and pre-owned vehicle needs! Byers Toyota is a proud member of the Byers Auto Group which has been serving central Ohio since 1897! We invite you to visit us in person, or online at byerstoyota.com! At Byers Toyota, it's our mission to provide high-quality and affordable cars, truck and SUVs to drivers throughout Delaware, Columbus and all of Central Ohio. We always go the Xtra Mile to ensure the complete satisfaction of our customers. You'll certainly enjoy the confidence that comes with a buying a car from a name you can trust! After all, that's how we've stayed in business as a family-owned and operated dealership for over 100 years! We also realize that shopping for your next car can be a stressful and time-consuming process, but we provide a pressure-free shopping experience that's unrivaled by dealerships throughout the Columbus, OH area!
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1599 Columbus Pike

Delaware, OH

43015

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Showing 2,480 reviews

January 22, 2019

Overall a good dealership and people Purchased a car with a trade and cash. Got a fair price for the trade and got the car I wanted. Would have been less stressful if they would have allo More

by RealtorRandy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Rickard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2019 -

Byers Toyota responded

Thank you for choosing Byers Toyota, we are happy to hear we could provide a positive experience for you! We do apologize for the inconvenience and will be reviewing our process to see if there is a way we can improve our efficiency. We ask that you please give us a call if there is ever anything we can do to help!

January 21, 2019

frustrating car buying experience Everything that I asked for, just basic customer service in my opinion, had to be fought for. this is the first time I've ever bought a car ALL on m More

by ASHLYNDANYELLE319
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Adam Rickard
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : finance guy...... Not a fan.
Jan 25, 2019 -

Byers Toyota responded

Hello ASHLYNDANYELLE319, We are sorry to hear we were unable to provide an excellent experience for you, customer service is always our number one goal, and seems like we could work to improve upon the experience. With that said, we do appreciate your honesty in review as it will help us grow. If you have any further comments, please feel free to give us a call or shoot us an email at smays@byersauto.com. We look forward to showing you a better experience when you visit for service.

January 21, 2019

Bill Smith I have leased four vehicles from Bill over the years. He is AWESOME. Always gets me what I need at the price I can afford. I drive down from Akron jus More

by MikeC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2019 -

Byers Toyota responded

Thank you for choosing Byers Toyota, Mike! We are pleased to hear we could provide an excellent experience for you!

January 20, 2019

Again, I received fast, friendly and professional service Thank you so much Byers. Thursday I schedule my routine maintenance, arrived a little early and everything was completed to my satisfaction. On time p More

by JRCNROSING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara Farmer
Jan 21, 2019 -

Byers Toyota responded

Thank you for choosing Byers Toyota, we are pleased to hear we could provide an excellent experience for you!

January 19, 2019

Thank you. Excellent service. Everything I asked to be completed was done so, on time and done well. Appreciated phone calls to update me on the process. More

by DMWILLIAMS013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara Farmer
Jan 21, 2019 -

Byers Toyota responded

Thank you for choosing Byers Toyota, we are pleased to hear we could provide an exceptional experience for you!

January 19, 2019

Great! I really like the service person Michelle. Fast, professional and polite. I have considered all recommendations she provided. I will bring my car to B More

by Len Steiman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Walker
Jan 21, 2019 -

Byers Toyota responded

Thank you for choosing Byers Toyota, we greatly appreciate your review and support!

January 18, 2019

Fast, friendly and professional Always friendly, professional and flexible. Have never sensed guile or hostility from anyone here. Another dealer for another Japanese marque has NOT More

by Hezo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Foos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2019 -

Byers Toyota responded

Thank you for choosing Byers Toyota! We appreciate your review and support!

January 18, 2019

Great quick service The dealership has been amazingly helpful, fast, and informative. The service is thorough and the staff is considerate. Great service. Love my new T More

by driver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2019 -

Byers Toyota responded

Thank you for choosing Byers Toyota, we greatly appreciate your review and support and we are happy to hear we could provide an exceptional experience for you!

January 18, 2019

An hour oil Change While I have no complaints on the quality of work, taking an hour for an oil change and tire rotation is just too long for an early morning appointmen More

by sheaferj
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
I have no idea who i worked with
Jan 21, 2019 -

Byers Toyota responded

We apologize for the inconvenience, but can guarantee our technicians worked diligently to perform all required service from the manufacturer. We are pleased to know you are taking advantage of the Toyota Care to make sure your scheduled maintenance is free!

January 17, 2019

Salesman Jeff Mull was great Salesperson really followed through. Finance manager Dave was also great to deal with! Made the sale smooth and easy, so far happy to work with them More

by BRAD46
Recommend Dealer
Yes
Employees Worked With
Jeff "Mullzie" Mull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Howard
Jan 18, 2019 -

Byers Toyota responded

Thank you for choosing Byers Toyota, we are pleased to hear we could provide an excellent experience for you! We greatly appreciate your review and support!

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