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Byers Toyota

Delaware, OH

4.6
2,520 Reviews
Byers Toyota is proud to serve all of your new and pre-owned vehicle needs! Byers Toyota is a proud member of the Byers Auto Group which has been serving central Ohio since 1897! We invite you to visit us in person, or online at byerstoyota.com! At Byers Toyota, it's our mission to provide high-quality and affordable cars, truck and SUVs to drivers throughout Delaware, Columbus and all of Central Ohio. We always go the Xtra Mile to ensure the complete satisfaction of our customers. You'll certainly enjoy the confidence that comes with a buying a car from a name you can trust! After all, that's how we've stayed in business as a family-owned and operated dealership for over 100 years! We also realize that shopping for your next car can be a stressful and time-consuming process, but we provide a pressure-free shopping experience that's unrivaled by dealerships throughout the Columbus, OH area!
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1599 Columbus Pike

Delaware, OH

43015

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Showing 2,520 reviews

August 22, 2018

Oil change Just an oil change, but the staff were friendly and the service was done in a reasonable time while I waited. Dan Kelley made me feel that my business More

by JW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Kelley
Sep 04, 2018 -

Byers Toyota responded

Thank you for choosing Byers Toyota!

August 22, 2018

5000 mile service Service good job, sales good job,but the finance department needs work. Had my name wrong on the title. Took 3 mouths and multiple phone calls and vis More

by TCSMITHGOBLUE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff "Mullzie" Mull
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2018 -

Byers Toyota responded

Thank you for choosing Byers Toyota!

August 22, 2018

5000 mile service Knowledgeable and friendly service representative, answered all my questions. Service was completed quickly, explanation of work was provided, car was More

by BLACKA138
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara Farmer
Sep 04, 2018 -

Byers Toyota responded

Thank you for choosing Byers Toyota!

August 21, 2018

Oil change I came in for in oil change. I was told that this time I did not need an oil change however my tire pressure was low. The tech then offered to fill m More

by DAN.COURTRIGHT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gunnar Britton
Sep 04, 2018 -

Byers Toyota responded

Thank you for choosing Byers Toyota!

August 20, 2018

A very good experience. I looked online and saw the particular car that I liked -Toyota Camry SE. I called Byers and talked with salesperson Colleen. I told her that I would More

by KAUFMAN871
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colleen Kofron
Aug 21, 2018 -

Byers Toyota responded

Hello we are happy to hear we could provide an excellent experience for you, we noticed your rating did not match your description. We ask that you please shoot us an email to jwarvel@Byersauto.com if there is anything we can do to improve the experience and make it worthy of 5 stars!

August 20, 2018

Painless Purchase Purchasing my Highlander was painless. No high pressure sales. My only negative was the finance dept was backed up and it seemed to take an inordina More

by JKAMERIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Snyder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2018 -

Byers Toyota responded

Thank you for choosing Byers Toyota!

August 18, 2018

Helpful and fair The service guy explained everything thoroughly and even charged less than originally stated . He also forewarned me of what will need done at my next More

by JANDABATES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Kelley
Sep 04, 2018 -

Byers Toyota responded

Thank you for choosing Byers Toyota!

August 18, 2018

Service was not what I expected Oil change and A/C was not serviced the week prior when I had it in for brake drain and filter change, I specially ask them to do it since I don’t hav More

by Beth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Josh Lewis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tara Farmer
Sep 04, 2018 -

Byers Toyota responded

We are sorry to hear that we were unable to provide an excellent experience for you, we ask that you please give us a call so we can help right the situation. We want to provide the most satisfactory experience possible for you, please let us know how we can help!

August 18, 2018

Great experience would highly recommend how well everyone treated us. No issues clean friendly respectful and nice place to be. No pressure at all. Highly satisfied More

by lkelleycrew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Garverick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Foos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2018 -

Byers Toyota responded

Thank you for choosing Byers Toyota!

August 18, 2018

Good & honest Buying cars, as we all know it can be very stressful and yet it was done professionally and I truly felt like I got a great deal and there was no BS More

by EBOHLMAN3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Hoppes
Sep 04, 2018 -

Byers Toyota responded

Thank you for choosing Byers Toyota!

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