Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Byers Toyota

Delaware, OH

Overview
Employees
Reviews
Vehicles
4.6
2,475 Reviews
Byers Toyota is proud to serve all of your new and pre-owned vehicle needs! Byers Toyota is a proud member of the Byers Auto Group which has been serving central Ohio since 1897! We invite you to visit us in person, or online at byerstoyota.com! At Byers Toyota, it's our mission to provide high-quality and affordable cars, truck and SUVs to drivers throughout Delaware, Columbus and all of Central Ohio. We always go the Xtra Mile to ensure the complete satisfaction of our customers. You'll certainly enjoy the confidence that comes with a buying a car from a name you can trust! After all, that's how we've stayed in business as a family-owned and operated dealership for over 100 years! We also realize that shopping for your next car can be a stressful and time-consuming process, but we provide a pressure-free shopping experience that's unrivaled by dealerships throughout the Columbus, OH area!
Contact Dealership
View Awards

1599 Columbus Pike

Delaware, OH

43015

Directions

By Type

Showing 2,475 reviews

April 10, 2024

Kyle and Shawn were the best! They went out of their way to make my experience easy and fast. More

by wendifoos
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Anthony
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Cain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 12, 2024 -

Byers Toyota responded

We are absolutely delighted to hear about your positive experience, especially with Kyle and Shawn! Thank you for taking the time to share your kind words. At Byers Toyota, we strive to provide efficient and exceptional service to all of our customers. We are thrilled that Kyle and Shawn were able to exceed your expectations and make your experience easy and fast. Your satisfaction means everything to us, and we will be sure to pass along your compliments. Thank you again for choosing Byers Toyota. We look forward to serving you again in the future!

April 10, 2024

This dealership is the best overall. The sales team and the service team are exceptional. More

by paulaudrey.fayad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Snyder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tara Farmer
Report | Print
Apr 17, 2024 -

Byers Toyota responded

Thank you so much for your kind words about our dealership! We are so pleased to hear that our sales and service team exceeded your expectations. Our goal is always to provide exceptional service to our customers, and we're glad that we were able to do so during your visit. If there is anything else we can do for you or if you have any suggestions for how we can continue to improve, please don't hesitate to reach out. Thank you again for choosing Byers Toyota, and we look forward to welcoming you back in the future.

April 09, 2024

Scott , service mgr went above and beyond for providing great service. Provided me a free car rental for the day, since the correct parts were unavailable on the first appt. And we have to make another day More

by crisubalde
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Hopson
Report | Print
Apr 09, 2024 -

Byers Toyota responded

Thank you for the kind words, Scott is truly an asset to our team here at Byers Toyota. We are glad he was able to provide you with excellent service and make sure your needs were met. We understand how frustrating it can be when parts are unavailable and scheduling another appointment becomes necessary, so providing a free car rental was the least we could do for the inconvenience. Thank you for choosing Byers Toyota and we look forward to serving you in the future!

April 09, 2024

Clear, transparent and professional. Love it! The receptionist was awesome. Thanks for the service. will come bacj More

by dramatic333drummer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 12, 2024 -

Byers Toyota responded

Thank you for taking the time to review your experience at Byers Toyota! We are thrilled to hear that you found our team to be clear, transparent, and professional. We strive to provide exceptional service for each and every customer. Your kind words about our receptionist have been passed along to her - she certainly brightened your visit with her outstanding customer service skills. Thank you for choosing Byers Toyota and we look forward to serving you again in the future!

April 09, 2024

The service is good here. I’ve never been dissatisfied with the quality of service or professionalism that I’ve experienced. More

by ADONISBOLDEN
Recommend Dealer
Yes
Employees Worked With
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamison and Scott are great service representatives as well. , Tara Farmer
Report | Print
Apr 19, 2024 -

Byers Toyota responded

Thank you for taking the time to leave us a review! We're thrilled to hear that our team at Byers Toyota has consistently provided you with quality service and professionalism. It's always our goal to exceed our customers' expectations, and we're glad to know we've done just that for you. Thank you for choosing us, and we look forward to continuing to serve your automotive needs in the future!

April 05, 2024

Very prompt, good communication, even dropped my truck off. Only reason for one less star was my tire pressure light came on one day after it being returned More

by Greg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember
Report | Print
Apr 12, 2024 -

Byers Toyota responded

Thank you for choosing Byers Toyota for your auto service needs! We are thrilled to hear that our team provided you with prompt and reliable service. It is wonderful to know that we were able to make things more convenient by dropping off your truck for you. We apologize about the tire pressure light coming on after the service was completed. Our technicians strive for perfection, but we will ensure that this is addressed in the future. If there is anything else we can do to improve your experience with us, please let us know. We hope to see you again soon at Byers Toyota!

April 03, 2024

Excellent, Chelsea takes great care of us and our needs Chelsea is a terrific asset to the service department More

by jsadrocks62
Recommend Dealer
Yes
Employees Worked With
Chelsea
Report | Print
Apr 04, 2024 -

Byers Toyota responded

Thank you for taking the time to leave a review, we really appreciate it. We're so happy to hear that Chelsea provided you with such great care during your visit to our service department. We agree, she is a wonderful asset to our team and we'll be sure to let her know how much she was appreciated. We look forward to continuing to provide exceptional service for all your vehicle needs in the future. Thank you for choosing Byers Toyota!

April 02, 2024

It was quick, and they were friendly. The service was quick, the staff was friendly and the waiting area was clean. More

by julie.roshon
Recommend Dealer
Yes
Employees Worked With
Jameson Church
Report | Print
Jul 03, 2024 -

Byers Toyota responded

Thank you for leaving us a review, we really appreciate it! We're glad to hear that you had a positive experience at Byers and that our staff was friendly and the service was speedy. We take great pride in providing quick, efficient and friendly service to all of our customers. We hope to see you again soon!

March 31, 2024

Byer’s made it very easy and convenient to purchase my new 2024 Corolla! Thank you! More

by silver.cream
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brian Dooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Snyder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 01, 2024 -

Byers Toyota responded

Thank you for choosing Byers Toyota and for sharing your positive comments with us. We are so glad to hear that you had a great experience purchasing your new 2024 Corolla. Our team strives to make the car-buying process as easy and convenient as possible, and we are happy that we exceeded your expectations. Thank you for your patronage and we look forward to serving you again in the future!

March 28, 2024

I left multiple messages for the finance manager and he never returned my call. They also sold me the paint and upholstery protection plan, telling me that I just needed to schedule an appointment if I More

by BARBARA_APPLEGATE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt Moloney
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 29, 2024 -

Byers Toyota responded

Hello, thank you for sharing your experience with us. I apologize for the lack of communication from our finance manager and the confusion regarding the paint and upholstery protection plan. Customer satisfaction is our top priority and we take every comment, good or bad, seriously. I assure you that your concerns have been shared with our management team so we can address these issues internally and improve our services. We value your business and hope to have the opportunity to make things right for you in the future. Please don't hesitate to reach out if there are any further issues or concerns with your experience at Byers Toyota.

1
...
25
26
27
...
248