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Byers Toyota

Delaware, OH

Overview
Employees
Reviews
Vehicles
4.6
2,477 Reviews
Byers Toyota is proud to serve all of your new and pre-owned vehicle needs! Byers Toyota is a proud member of the Byers Auto Group which has been serving central Ohio since 1897! We invite you to visit us in person, or online at byerstoyota.com! At Byers Toyota, it's our mission to provide high-quality and affordable cars, truck and SUVs to drivers throughout Delaware, Columbus and all of Central Ohio. We always go the Xtra Mile to ensure the complete satisfaction of our customers. You'll certainly enjoy the confidence that comes with a buying a car from a name you can trust! After all, that's how we've stayed in business as a family-owned and operated dealership for over 100 years! We also realize that shopping for your next car can be a stressful and time-consuming process, but we provide a pressure-free shopping experience that's unrivaled by dealerships throughout the Columbus, OH area!
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1599 Columbus Pike

Delaware, OH

43015

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Showing 2,477 reviews

January 17, 2024

Very awesome, attentive and friendly. Waiting area was very clean and well maintained. Service was completed in a timely fashion. More

by jimshafley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Snyder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Rickard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 18, 2024 -

Byers Toyota responded

Thank you for your kind words about our dealership! We strive to provide excellent service in a clean and welcoming environment, so I'm delighted that was your experience. We are thankful for your patronage and hope to see you again soon at Byers Toyota. Thanks again!

January 17, 2024

Last time I was in for service the maintenance required warning was not reset,I had to return to the dealership to get it reset. More

by graublg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tara Farmer
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Jan 18, 2024 -

Byers Toyota responded

Thank you for taking the time to leave a review about your recent visit to our service center. We apologize for any inconvenience you experienced with the maintenance warning and having to make an additional trip. Our team is committed to providing top-notch service and we will use your feedback to improve our processes and ensure this does not happen again. Thank you for choosing Byers Toyota and we look forward to serving you in the future!

January 17, 2024

Fast an quick, very friendly and explained everything about the car so I knew Where everything was. More

by nielsenkandice
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Troy Snyder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 18, 2024 -

Byers Toyota responded

Thank you for taking the time to leave a review about your experience at Byers Toyota! We're so glad to hear that our staff was able to provide you with excellent and thorough service during your visit. It's great to know that they were able to make you feel comfortable and knowledgeable about your new car. Thank you for choosing us, we appreciate your business!

January 17, 2024

It was a good experience and Troy was very willing to answer any questions I had. More

by lci
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Troy Snyder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler "Ty" Barlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 19, 2024 -

Byers Toyota responded

Thank you so much for the 5-star review! We are glad to hear that you had a great experience at Byers Toyota and that Troy was able to assist you with any questions you had. We truly value your feedback and we hope to see you again in the future!

January 17, 2024

It was great! ! I love the car. It did take some time to get my vehicle financed so I could start my payments but I believe it normally takes that long for that to More

by myiasorrells
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff "Mullzie" Mull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler "Ty" Barlow
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Speck
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Jan 29, 2024 -

Byers Toyota responded

Thank you so much for your kind words! We're thrilled to hear that you love your new car from Byers Toyota. We understand that financing can take some time, but we're glad that the wait was worth it in the end. Our team is dedicated to providing great deals and excellent service to all of our customers. Thank you for recommending us and we hope to see you again in the future!

January 17, 2024

They was all very friendly, they listened to what we had to say And they worked with us I recommend Beyers to anyone More

by jooffive
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darryl Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Hedges
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Jan 19, 2024 -

Byers Toyota responded

Thank you for taking the time to leave a review, we truly appreciate it! We are happy to hear that our team took the time to listen to your needs and work with you. It's always our goal to provide friendly and exceptional service to all of our customers. Thank you for recommending us to others, we value your support and loyalty. We look forward to serving you again in the future at Byers Toyota!

January 17, 2024

I have always had good service at this dealership. They always let me know what will be needing replaced soon. More

by burchett.karen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 19, 2024 -

Byers Toyota responded

We are thrilled to hear you have had consistently good experiences at Byers Toyota! Our team takes great pride in providing excellent service and keeping our customers informed about their vehicles. Thank you for taking the time to share your positive feedback and we look forward to continuing to serve you in the future.

January 17, 2024

She is the very best. Very knowledgeable and wonderful to work with. Knows her stuff More

by ransomejennifer1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 18, 2024 -

Byers Toyota responded

Thank you for the glowing review! We are so glad to hear that our team member was able to provide such a wonderful experience for you. Your kind words and appreciation mean a lot to us and we will be sure to pass them along. We hope to have the opportunity to work with you again in the future!

January 17, 2024

Janae Benton is my go to service person. I’ve called her multiple times when I’m on the road or in town and she’s been able to tell me everything that’s ever been going on with my vehicle si More

by rvann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Bickel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 19, 2024 -

Byers Toyota responded

Thank you for your kind words and loyalty, we truly appreciate it! We're glad to hear that Janae has consistently provided exceptional service for you over the years. We will make sure to pass along your appreciation to her and our entire service team. Thank you for choosing Byers Toyota as your go-to dealership for the past decade. We look forward to continuing to serve you in the future!

January 17, 2024

Everything went great. Everything was fine. Everything was good. Need more room for waiting. thank you More

by Kimball1sg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 18, 2024 -

Byers Toyota responded

Thank you for choosing Byers Toyota, we are thrilled to hear that your visit was great and everything went smoothly. Thank you for your feedback regarding our waiting space, we will take it into consideration as we strive to improve our services for our valued customers. We appreciate your business and look forward to serving you again in the future. Thank you again!

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