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Byers Toyota

Delaware, OH

Overview
Employees
Reviews
Vehicles
4.6
2,473 Reviews
Byers Toyota is proud to serve all of your new and pre-owned vehicle needs! Byers Toyota is a proud member of the Byers Auto Group which has been serving central Ohio since 1897! We invite you to visit us in person, or online at byerstoyota.com! At Byers Toyota, it's our mission to provide high-quality and affordable cars, truck and SUVs to drivers throughout Delaware, Columbus and all of Central Ohio. We always go the Xtra Mile to ensure the complete satisfaction of our customers. You'll certainly enjoy the confidence that comes with a buying a car from a name you can trust! After all, that's how we've stayed in business as a family-owned and operated dealership for over 100 years! We also realize that shopping for your next car can be a stressful and time-consuming process, but we provide a pressure-free shopping experience that's unrivaled by dealerships throughout the Columbus, OH area!
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1599 Columbus Pike

Delaware, OH

43015

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Showing 2,473 reviews

November 30, 2023

Well, the truth is I was expecting a free oil change after I was lied to and overcharged the last time but I didn't get it so I was a little disappointed. More

by RSBOWDLE
Recommend Dealer
No
Employees Worked With
Well, the truth is I was expecting a free oil change after I was lied to and overcharged the last time but I didn't get it so I was a little disappointed.
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Dec 20, 2023 -

Byers Toyota responded

Thank you for taking the time to share your feedback with us, we really appreciate it! We’re glad that overall you had a positive experience at Byers Toyota. We apologize for any frustration caused due to the miscommunication about a free oil change last time, and understand your disappointment in not receiving it. Here at Byers Toyota, we value transparency and open communication with our customers and are always striving to do better when it comes to customer service. Thank you again for choosing us and for taking the time to give us your feedback - one of our most important ways of learning how to improve experiences for our future customers.

November 30, 2023

Easy to get appointment. Prompt greeting. Very quick service with full explanation. Very efficient service team at Byers Toyota! More

by Joe W
Recommend Dealer
Yes
Employees Worked With
Anthony
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Dec 20, 2023 -

Byers Toyota responded

Thank you for your excellent review, we really appreciate you taking the time to share your experience with us! We are delighted to learn that our staff is doing such a wonderful job and providing you with such an efficient service. At Byers Toyota, we strive to make each visit as convenient and comfortable as possible and it is great to hear that this was achieved on your visit. Thank you again for your feedback- it is invaluable to us as we continuously improve the experience provided by our team. We look forward to seeing you again soon!

November 30, 2023

Easy, honest, and quick. Everything I want in a car buying experience. Thank you! Much More

by rphillips12003
Recommend Dealer
Yes
Employees Worked With
Adam Rickard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Rickard
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Dec 20, 2023 -

Byers Toyota responded

Thank you so much for your 5-star review and for choosing Byers Toyota as your car-buying destination! We strive to provide our customers with honest, easy and quick experiences every day and we're thrilled that you found that in our dealership. We appreciate your support - please don't hesitate to reach out if there's ever anything else we can do for you.

November 25, 2023

Great experience and Shawn is an excellent person to deal with. This is our second car bought with him. More

by shellibgray
Recommend Dealer
Yes
Employees Worked With
Shawn Anthony
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Anthony
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Dec 21, 2023 -

Byers Toyota responded

Thank you so much for taking the time to review your experience with us here at Byers Toyota! We strive to make every car buying experience as positive as possible and we are thrilled that Shawn was able to deliver quality service during your visit. We really appreciate your continued loyalty with us and look forward to further assisting you in the future. Thanks again for your kind words!

November 25, 2023

This was my second time coming to Byers Toyota. Hands down, the best dealership I’ve been to. Not only do they have a good selection of vehicles, their staff are very kind and helpful too. More

by ChrisD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Rickard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler "Ty" Barlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 29, 2023 -

Byers Toyota responded

Thank you for choosing Byers Toyota again, Chris! We are delighted to hear that our dealership continues to provide you with an exceptional car-buying experience. Our team takes pride in providing friendly and helpful service to all our customers. Thank you for your kind words and for being a loyal customer. We look forward to seeing you again soon!

November 25, 2023

Good I appreciated the courtesy rides and the free rental when my car was taking longer than planned More

by hccroft
Recommend Dealer
Yes
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Dec 21, 2023 -

Byers Toyota responded

Thank you for taking the time to leave us a review. We are glad that you appreciated the courtesy rides and free rental when your car took longer than expected. At Byers Toyota, we strive to offer excellent customer service as well as top-of-the-line products and services. Your positive review of our staff’s friendliness and initiatives to make your stay with us easier is much appreciated. Thank you again for your great feedback. We look forward to servicing you in the future!

November 24, 2023

Honest and respectful They were very helpful . They had a great selection of very nice cars More

by tpinkerton01
Recommend Dealer
Yes
Employees Worked With
Daryl Becker
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Dec 28, 2023 -

Byers Toyota responded

We're glad to hear you had such an enjoyable experience at Byers Toyota! Thank you for choosing to shop with us and for taking the time to share your feedback. We pride ourselves on providing honest and respectful service, and it's wonderful to know that we were able to assist you in finding a great car from our selection. Thanks again for your support, and we hope to see you back at Byers Toyota in the future!

November 24, 2023

Fantastic experience, I would definitely work with byers again They helped me with everything I needed. Thank you very much. More

by rentonthurston88
Recommend Dealer
Yes
Employees Worked With
Kyle Cain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Cain
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Dec 26, 2023 -

Byers Toyota responded

Thank you for your kind words! We greatly appreciate your positive feedback about your experience with Byers Toyota. Our team works hard to make sure our customers have a fantastic car buying experience and we are glad to hear we met our goal in helping you with everything you needed. Thank you for choosing Byers Toyota, we hope to work with you again in the future!

November 23, 2023

Very good job by Tara. She explained everything and answered all my questions. All the work was done efficiently and accurately. More

by rscation
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tara Farmer
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Dec 26, 2023 -

Byers Toyota responded

Thank you for taking the time to write a review! We are grateful to have Tara on our team and we are thrilled she provided an excellent experience for you. We pride ourselves on efficient and accurate service and we are happy to hear that was your experience. Thank you for choosing Byers Toyota, we look forward to seeing you again in the future!

November 20, 2023

This was my first out if state vehicle purchase. I was somewhat apprehensive, but Kyle made the whole process much easier than I anticipated. More

by swatson203
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Cain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Moloney
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 21, 2023 -

Byers Toyota responded

Thank you so much for taking the time to share your experience with us, and congratulations on your purchase! We are so pleased you chose to shop with us here at Byers Toyota. We understand this process can be intimidating and we truly appreciate that Kyle was able to put your concerns at ease. There's nothing more important to us than exceeding our customer's expectations, and it's wonderful we were able to make this a seamless experience for you. We wish you many miles of happy driving in your new car and thank you again for being a valued customer!

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