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Byers Toyota

Delaware, OH

4.6
2,473 Reviews
Byers Toyota is proud to serve all of your new and pre-owned vehicle needs! Byers Toyota is a proud member of the Byers Auto Group which has been serving central Ohio since 1897! We invite you to visit us in person, or online at byerstoyota.com! At Byers Toyota, it's our mission to provide high-quality and affordable cars, truck and SUVs to drivers throughout Delaware, Columbus and all of Central Ohio. We always go the Xtra Mile to ensure the complete satisfaction of our customers. You'll certainly enjoy the confidence that comes with a buying a car from a name you can trust! After all, that's how we've stayed in business as a family-owned and operated dealership for over 100 years! We also realize that shopping for your next car can be a stressful and time-consuming process, but we provide a pressure-free shopping experience that's unrivaled by dealerships throughout the Columbus, OH area!
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1599 Columbus Pike

Delaware, OH

43015

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Showing 2,473 reviews

January 19, 2021

We were not provided with a second key or owners manual for our certified vehicle. I am waiting to hear about the status of those 2 items More

by dbixler259
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shayne Becker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2021 -

Byers Toyota responded

Thanks for the feedback, we do appreciate your business. Hopefully we have this all taken care of for you. I believe you talked with Shayne last week and your owners manual is at the dealership for you to pick up. We understand that we are shooting for the 6th to get your key that taken care of. I guess we had some scheduling issues getting it done sooner. Hoping you are loving your car and staying safe.

January 18, 2021

I was in for a recall on my 2006 Toyota tundra. everyone from the initial appointment setting phone call to picking the vehicle up and dropping the rental off we're very nice and professional. I would defin More

by Ericahlteen
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
didn't get names of anyone but everyone was great
Jan 25, 2021 -

Byers Toyota responded

Thanks - we appreciate you taking the time to rate us. Thanks for the 5 stars and the great recommendation.

January 18, 2021

Generally speaking, I avoid car dealerships. Sales staff so usually a dime a dozen and most don’t know their product. I have found working with Jeff he actually knew a little bit about the vehicle I was More

by jim@jvprealty.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler "Ty" Barlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Hoppes
Jan 25, 2021 -

Byers Toyota responded

Great to hear Jeff Hoppes did a great job taking care of your vehicle needs. We appreciate the business and the 5 Stars. Happy Motoring, enjoy the new vehicle.

January 18, 2021

Went in just looking, never owned a Toyota. Was offered to test drive a 2018 RAV 4 I was looking at. It’s in my garage now. I didn’t feel pressured, got what I thought was a fair trade in value for my car More

by G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shayne Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darryl Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Rausch
Jan 25, 2021 -

Byers Toyota responded

Thank you! We appreciate the positive feed back. So glad to hear Shayne Becker was able to provide you with excellent customer service. Enjoy that RAV4 - excellent choice. We hope to see you for your next Toyota!

January 18, 2021

Adam was great to work with, will be back in the future for future deals and would recommend the Byers family for all service/sales work. More

by mcockrell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Rickard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Chadwick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2021 -

Byers Toyota responded

We appreciate the 5 Star rating and the recommendation. We think Adam Rickard does a great job taking care of customer also. Thanks for choosing Byers Toyota to take care of your automotive needs.

January 16, 2021

Shayne did a great job helping us find this minivan. When I texted or called I always heard back from him and he followed up on questions. More

by Jill Laurence
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shayne Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2021 -

Byers Toyota responded

We are happy to hear that Shayne Becker did a great job taking care of you during your purchase process. Thanks for allowing us the opportunity to earn your business. Enjoy the new Minivan.

January 16, 2021

Quick and easy. Online scheduling makes service a breeze and they’re always ready when I get there. It didn’t even seem like much time had passed and my vehicle was already done. Great experience. Thanks! More

by SMITTYSTAR28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jameson Church
Jan 29, 2021 -

Byers Toyota responded

That's awesome to hear, thanks so much for the positive feedback. We appreciate your business.

January 15, 2021

I had an excellent experience at the Byers Toyota used car lot. Kyle was very friendly and helpful. I found a great car with low miles for an awesome price. Definitely a good place to car shop! More

by Kpw_7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Cain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2021 -

Byers Toyota responded

Thanks for the great rating and recommendation. Kyle does an excellent job for us, we are happy to hear he took great care of you too.

January 14, 2021

The service was very good and timely. The staff was friendly and polite. Waiting area was adequate with available hot beverages to have while waiting More

by ttmcdonnell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff "Mullzie" Mull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Kelley
Jan 29, 2021 -

Byers Toyota responded

Thanks for the positive feedback. We value you opinion and your business. Thanks so much.

January 14, 2021

I didn't need to call to make an appointment; Byers called me! Easy to get in; wish they offered a car wash though, right? More

by kirby.72
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pam Bishop, Tara Farmer, Dan Kelley
Jan 25, 2021 -

Byers Toyota responded

Thanks for taking the time to rate us. Glad we were able to make things easy for you. We do offer a car wash just not in the winter months. We worry about damage that might be caused to your vehicle due to weather conditions (freezing, scratches etc.) Make sure you ask the next time you are in. We appreciate the business.

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