Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Byers Toyota
Delaware, OH
2,486 Reviews
Byers Toyota is proud to serve all of your new and pre-owned vehicle needs! Byers Toyota is a proud member of the Byers Auto Group which has been serving central Ohio since 1897! We invite you to visit us in person, or online at byerstoyota.com!
At Byers Toyota, it's our mission to provide high-quality and affordable cars, truck and SUVs to drivers throughout Delaware, Columbus and all of Central Ohio. We always go the Xtra Mile to ensure the complete satisfaction of our customers. You'll certainly enjoy the confidence that comes with a buying a car from a name you can trust! After all, that's how we've stayed in business as a family-owned and operated dealership for over 100 years! We also realize that shopping for your next car can be a stressful and time-consuming process, but we provide a pressure-free shopping experience that's unrivaled by dealerships throughout the Columbus, OH area!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,486 reviews
December 27, 2020
This is my third used Toyota purchase In a row from Byers. I came in at the end of November 2020 and purchased a 2019 C-HR. I contacted my salesperson and am still waiting for the owners manuals. For Byers. I came in at the end of November 2020 and purchased a 2019 C-HR. I contacted my salesperson and am still waiting for the owners manuals. For some reason he does NOT want to send me these manuals. I even copied 2 of the Used Car Sales Managers on the correspondence but still no manuals. When I walked into the dealership I actually asked for my previous salesman. The first car I purchased from Byers didn’t have the manuals either but my then salesperson (who is now a sales manager) got these for me. I wasn’t happy with my 2nd car purchase and told Byers but kept the car for 16 months. So now I am still waiting for the owners manuals that should be with my certified car. I guess I thought they would have some loyalty to me considering I was purchasing a 3rd car from them. I can infer from their lack of action that they care only about their commissions and up-selling warranties rather than their customers. I will not be back to this dealership again. More
by Unhappy Owner
December 24, 2020
Great place to buy a car! All staff from sales, service department and management were easy to work with. They were up front and honest. Would highly recommend. department and management were easy to work with. They were up front and honest. Would highly recommend. More
by barlow625
Verified CustomerDecember 23, 2020
Jeff Mull made this purchase a great experience! I started with an internet question and he followed up until I left the lot completely satisfied with my new RAV4! started with an internet question and he followed up until I left the lot completely satisfied with my new RAV4! More
by ROWEM
December 21, 2020
Pleasant personnel that went out of the way to get me what I needed. They integrated online browsing with in person test drives very well making me feel comfortable. what I needed. They integrated online browsing with in person test drives very well making me feel comfortable. More
by DADOW
December 21, 2020
Kyle was friendly, knowledgable, and patience. He was not pushy or overbearing. He let me make my own choice on my own time. Highly recommend. pushy or overbearing. He let me make my own choice on my own time. Highly recommend. More
by lesliewasman
December 19, 2020
Please thank a young girl I think whose name is Jeannie. Service did not reset my dash that says service required. She attempted to help me when the men all said they did not know how. thanks again pretty l Service did not reset my dash that says service required. She attempted to help me when the men all said they did not know how. thanks again pretty lady. becky More
by KYLEBECKY
Employees Worked With
Jeannie who works in the front not in service
December 17, 2020
Helpful and pleasant. Efficient Why do I have to put 25 Helpful and pleasant. Efficient Why do I have to put 25 words to say the people were helpful pleasant and efficient? What else do you want me to Helpful and pleasant. Efficient Why do I have to put 25 words to say the people were helpful pleasant and efficient? What else do you want me to say? More
by Lynne999
Employees Worked With
December 17, 2020
Communication/customer service from the Service department/Management was definitely lacking. Left a message for the service advisor and the GM and I never heard back. Sad, because I have been goin department/Management was definitely lacking. Left a message for the service advisor and the GM and I never heard back. Sad, because I have been going to this location for 10 years and this last visit I felt as if all I was were $$ signs to them. More
by MDCHURCHGIRL
Employees Worked With
December 15, 2020
Such a good experience!! Ty Barlow is such an amazing car salesman. So nice and easy to talk to. Quick process. Love my new rav4! salesman. So nice and easy to talk to. Quick process. Love my new rav4! More
by kendell.queen
