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Byers Toyota

Delaware, OH

4.6
2,518 Reviews
Byers Toyota is proud to serve all of your new and pre-owned vehicle needs! Byers Toyota is a proud member of the Byers Auto Group which has been serving central Ohio since 1897! We invite you to visit us in person, or online at byerstoyota.com! At Byers Toyota, it's our mission to provide high-quality and affordable cars, truck and SUVs to drivers throughout Delaware, Columbus and all of Central Ohio. We always go the Xtra Mile to ensure the complete satisfaction of our customers. You'll certainly enjoy the confidence that comes with a buying a car from a name you can trust! After all, that's how we've stayed in business as a family-owned and operated dealership for over 100 years! We also realize that shopping for your next car can be a stressful and time-consuming process, but we provide a pressure-free shopping experience that's unrivaled by dealerships throughout the Columbus, OH area!
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1599 Columbus Pike

Delaware, OH

43015

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Showing 2,518 reviews

January 11, 2021

Consistently great service. Second vehicle from here. Consistently great service. Second vehicle from here. Same salesman. Love the cars and the dealership Will return again when the time comes for a More

by mcollins10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Chadwick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Bray, Trevor McKinney
Jan 11, 2021 -

Byers Toyota responded

Thanks for the great review and for choosing Byers Toyota for your vehicle needs. Enjoy the new car and we'll look forward to the next time!

January 09, 2021

They treat you like a person and not a number. it was nice for once going to a dealership that actually had the parts that were necessary for the repair instead of waiting another day. I feel that the ne More

by P.E.Priusprc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chelse
Jan 12, 2021 -

Byers Toyota responded

We do value our customers thanks for noticing. Glad to hear we were able to get you all taking care of in one visit. Thanks for choosing Byers Toyota for your vehicle needs.

January 07, 2021

Jeff Mull once again provided excellence service and worked us through the process of going to one New Lease Vehicle Camry XLE and a trade in of two Leased Camrys (2018 SE & 2019 LE). This was do to are More

by Larry J Davis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff "Mullzie" Mull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Chadwick, Financial Manager
Jan 12, 2021 -

Byers Toyota responded

We thank you for the business and the 5 Star review. It's great to hear Jeff Mull and Josh Chadwick were able to take great care of you needs. Enjoy that new Camry!

January 07, 2021

I have been going to Byers in Delaware since 2014. I can say that every time I go there. The technicians are efficient . I couldn’t see myself going anywhere else . More

by donna.olvitt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shayne Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2021 -

Byers Toyota responded

Thanks for being a loyal customer, that means a lot to us. We appreciate the business and the great review.

January 06, 2021

I’m always pleased with the service crew! They are always nice and very professional! I’ve always felt with Gynnae Britton! She’s always helpful when I have a question! More

by JMS_DELONG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2021 -

Byers Toyota responded

Very good to hear the Gynnae is taking good care of you and your car. Thanks so much for the great review and the business.

January 05, 2021

Very happy with the service I have received, both in deal transactions and in the service department. Always professional and friendly. Easy to get appointment for service More

by grandsx6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Butch Chipps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Chadwick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chaphan Cramer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tara Farmer, Christian Norman
Jan 11, 2021 -

Byers Toyota responded

Thanks for the 5 Stars! We are happy to hear everyone did a great job for you.

January 05, 2021

I had excellent service, a very friendly sales representitive, and got a fair price. I can’t praise Byers enough for the experience I had. More

by JAD1228
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Chadwick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Cain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2021 -

Byers Toyota responded

Thank you for the positive feed back. We appreciate the business and the 5 Stars.

January 05, 2021

We have purchased one used and one new vehicle from Byers. Painless, stress free, and a great experience. We’ll be calling them for our next purchase based on their consistency. More

by M. E. F.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Snyder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevor McKinney
Jan 11, 2021 -

Byers Toyota responded

Thank you! We think Troy Snyder does a excellent job for us too. Thank for choosing Byers Toyota for your vehicle needs.

January 03, 2021

Beautiful showroom with obvious coronavirus precautions in place. Toyotathon brought in many shoppers and customers, almost too many to provide much individual attention for this shopper. More

by tmuch
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Bidwell, Trevor McKinney
Jan 11, 2021 -

Byers Toyota responded

Sorry to hear that we were able to provide you with excellent customer service. You are right we were extremely busy during that time, but our goal is always take care of our customers. We would love to hear more about your visit. Please call 740.368.4828 or email smays@byersauto.com.

January 01, 2021

Would not fulfill a warranty claim that they were unable to fix before the pandemic. Ordered the part, then said it was outside of the warranty (it wasn’t when it was ordered and due to the pandemic, I was More

by Jamie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dan Kelley
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