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Byers Toyota

Delaware, OH

4.6
2,519 Reviews
Byers Toyota is proud to serve all of your new and pre-owned vehicle needs! Byers Toyota is a proud member of the Byers Auto Group which has been serving central Ohio since 1897! We invite you to visit us in person, or online at byerstoyota.com! At Byers Toyota, it's our mission to provide high-quality and affordable cars, truck and SUVs to drivers throughout Delaware, Columbus and all of Central Ohio. We always go the Xtra Mile to ensure the complete satisfaction of our customers. You'll certainly enjoy the confidence that comes with a buying a car from a name you can trust! After all, that's how we've stayed in business as a family-owned and operated dealership for over 100 years! We also realize that shopping for your next car can be a stressful and time-consuming process, but we provide a pressure-free shopping experience that's unrivaled by dealerships throughout the Columbus, OH area!
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1599 Columbus Pike

Delaware, OH

43015

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Showing 2,519 reviews

December 17, 2020

Helpful and pleasant. Efficient Why do I have to put 25 Helpful and pleasant. Efficient Why do I have to put 25 words to say the people were helpful pleasant and efficient? What else do you want me to More

by Lynne999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2020 -

Byers Toyota responded

Thanks for the positive feed back and taking the time to rate us. We appreciate you!

December 17, 2020

Communication/customer service from the Service department/Management was definitely lacking. Left a message for the service advisor and the GM and I never heard back. Sad, because I have been goin More

by MDCHURCHGIRL
Customer Service
Recommend Dealer
No
Employees Worked With
Josh Lewis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2020 -

Byers Toyota responded

We apologize for our lack of communication. I think part of the problem was the email address we had for you? We do value you as a loyal customer to Byers Toyota and definitely do not want you to feel that we have let you down. Please call or email Pam Bishop (our service manager) at 740.368.7666 or pbishop@byersauto.com at your earliest convenience so we can further address your concerns. Your satisfaction is important to us.

December 15, 2020

Such a good experience!! Ty Barlow is such an amazing car salesman. So nice and easy to talk to. Quick process. Love my new rav4! More

by kendell.queen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Chadwick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Barlow
Dec 17, 2020 -

Byers Toyota responded

Congratulations on your New RAV4! Thanks so much for taking the time to rate us and the positive feed back. We too appreciate the great customer service that Ty Barlow provides.

December 11, 2020

Tyler and the guys were all great to work with, traveling from out of town to make this purchase. They know a good car, even if it isn't a Toyota. More

by matthew.w.clark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Hopkins
Dec 18, 2020 -

Byers Toyota responded

We appreciate at the business and the 5 Stars! Thanks so much, we think that Tyler Hopkins does a great job too. Enjoy!

December 11, 2020

Very friendly staff wHow we're able to quickly answer Very friendly staff w How we're able to quickly answer questions. Only reason not 5-stars was oil change was not performed as requested. More

by Paul C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2020 -

Byers Toyota responded

Thanks Paul for taking the time to rate us! We will make sure we let our service department know of your concerns on the oil change.

December 11, 2020

Perfect service experience at Byers Toyota, Delaware Ohio. Special thanks to Jameson, Josh and always to Tara! Every experience there is professional and their customer service is beyond reproach! More

by BLOMMEL5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jameson, Pam Bishop, Tara Farmer
Dec 17, 2020 -

Byers Toyota responded

Nice to hear that our service department is doing a fantastic job taking care of your automotive needs. Thank you for choosing Byers Toyota.

December 09, 2020

Taylor was very personable, professional, and relatable. He displayed confidence but was not overbearing. He loves his work, and it shows in his actions and words. More

by bsboyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2020 -

Byers Toyota responded

Thanks, we think Taylor Young does a great job too. We appreciate you and the business.

December 08, 2020

Previous visit for a slow leak in a tire, no cause found. Had to return today for a flat in same tire and a nail found in the tire. Replacement service was fine. More

by RHAST401
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara Farmer
Dec 10, 2020 -

Byers Toyota responded

Thanks for taking the time to rate us. Glad we were able to find it and take care of it.

December 03, 2020

Great service quickly with estimates for additional needed work. I called to schedule service over the phone and dropped the car off early. Work was done quicker than expected and after hours pickup wa More

by SJGLOBECK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Kelley
Dec 10, 2020 -

Byers Toyota responded

Thank you, happy to hear we are able to provide you with a great experience.

December 02, 2020

I had a great experience. Jeannie McNeeley did a great job. My ONLY problem was that even though I knew what I wanted it took ALL afternoon to complete transaction. More

by caholfinger
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Chadwick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeannie McNeely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevor McKinney
Dec 10, 2020 -

Byers Toyota responded

Glad to hear Jeannie took great care of you. We apologize for the delay here at the dealership and will make sure that we bring this to our managements attention. Thanks so much for the business!

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