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Byers Toyota

Delaware, OH

4.6
2,486 Reviews
Byers Toyota is proud to serve all of your new and pre-owned vehicle needs! Byers Toyota is a proud member of the Byers Auto Group which has been serving central Ohio since 1897! We invite you to visit us in person, or online at byerstoyota.com! At Byers Toyota, it's our mission to provide high-quality and affordable cars, truck and SUVs to drivers throughout Delaware, Columbus and all of Central Ohio. We always go the Xtra Mile to ensure the complete satisfaction of our customers. You'll certainly enjoy the confidence that comes with a buying a car from a name you can trust! After all, that's how we've stayed in business as a family-owned and operated dealership for over 100 years! We also realize that shopping for your next car can be a stressful and time-consuming process, but we provide a pressure-free shopping experience that's unrivaled by dealerships throughout the Columbus, OH area!
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1599 Columbus Pike

Delaware, OH

43015

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Showing 2,486 reviews

November 11, 2020

This dealership is very professional and impressed us a great deal! The whole buying process was better than expected! The next time we buy another vehicle we will definitely buy from Byers. More

by ravengirl1014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Hedges
Dec 10, 2020 -

Byers Toyota responded

So happy to hear we have exceeded your expectations! We look forward to seeing you the next time. Thanks for the business.

November 11, 2020

Tara is absolutely fantastic! We have been going to your service center for over 15 years because you folks are the BEST!!!!! Thank you for being there for us. More

by SFJJCONRAD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara Farmer, Tim Bidwell
Dec 10, 2020 -

Byers Toyota responded

We thank you for allowing us to take care of you and your automotive needs. Tara does an excellent job for us and we appreciate you noticing.

November 10, 2020

Was surprised to learn of Byers participation in research projects and enjoyed the opportunity to help Byers and Toyota International in their ongoing efforts to study and improve upon their products. Pam More

by LBAKER99
Recommend Dealer
Yes
Employees Worked With
Pam Bishop, Tara Farmer
Nov 11, 2020 -

Byers Toyota responded

Thanks! We appreciate your help in that study and where happy partner with Toyota in that. Glad to hear you are all set for the the winter months. Thanks again for choosing Byers Toyota for your automotive needs.

November 10, 2020

The service department does a great job! They are accurate, efficient, reliable, & skilled, They are down to earth, kind, helpful, & trust-worthy. Tara is wonderful! More

by CallM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara Farmer
Dec 10, 2020 -

Byers Toyota responded

Thanks for trusting us with your automotive needs. We think Tara is pretty great too... 5 Stars, thank you.

November 09, 2020

Taylor was very nice and professional, but the office area and waiting area is terrible. Give guests water or something who are buying a car and spending 3-4 hours there. Don’t treat used car buyers li More

by andybeiter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2020 -

Byers Toyota responded

Thanks for your feedback. We do appreciate all our customers and sorry to hear that we failed to show that in your case. We will make sure this is brought to our management's attention in an effort to improve our customer experience. We do thank you for your business and appreciate you taking the time to rate us. Enjoy your new car.

November 08, 2020

Very customer oriented! As always! Great Service! Great Service! Great Service! Great Service! Great Service! Nice Service Personnel! Nice Service Personnel! Nice Service Personnel! Thank you! More

by kendenman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2020 -

Byers Toyota responded

Thank you so much! We appreciate you and your great review.

November 07, 2020

Another great experience. This was my third Toyota from Byers. Brian, Christian and Josh made the process so easy. Highly recommend going to Byers in Delaware. More

by Jessica
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian Dooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Chadwick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Norman
Dec 10, 2020 -

Byers Toyota responded

Thanks - that's a great compliment! Repeat and referral business is the best. Thanks you!

November 06, 2020

Although it began as an unpleasant experience, Pam, Tara and Jameson provided superior customer service and did everything they could to make things better. They salvaged a bad situation and represent why I More

by sgorman1006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Connor; Jameson; Evening service cashier , Pam Bishop, Tara Farmer
Nov 11, 2020 -

Byers Toyota responded

Thank you! We are happy to hear that our Service Team did a great job getting all your vehicle needs taken care of for you. Thank you for choosing to do business with Byers Toyota. We do appreciate it.

November 06, 2020

Professional and courteous staff that seeks to meet the needs of their customers. Toyota already a top auto company add in Byers service to their customers and they can’t be beat. More

by veloboyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeannie McNeely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2020 -

Byers Toyota responded

Nice to hear we are doing a great job. We appreciate the business and are happy you choose Byers Toyota for you automotive needs.

November 06, 2020

Jeannie was so pleasant and helpful. She definitely went the extra mile by ordering the exact vehicle that I wanted when others said I had to wait and it wouldn't be possible, also picked me up when I didn' More

by samantha.delaney
Recommend Dealer
Yes
Employees Worked With
Jeannie McNeely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2020 -

Byers Toyota responded

Thanks for the excellent review. We think that Jeannie does an great job too we appreciate the 5 stars. Enjoy your new Toyota and thanks for choosing Byers Toyota.

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