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Byers Toyota - Service Center

Delaware, OH

4.5
1,296 Reviews

1,296 Reviews of Byers Toyota - Service Center

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June 10, 2020

Wish I had known how fast they would fix it. Took me longer to get there drive home and come back. I should have waited More

by JUDY_A_CHEESMAN
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2020

Did not set the computer back to no needed service. Also a little over priced for only rotating tires. It would be nice to have more shade outside for people waiting. More

by ACOSTAGARZAG
Recommend Dealer
No
Employees Worked With
Dan Kelley
Jun 10, 2020 -

Byers Toyota responded

I'm sorry to hear we were not able to provide you with the exceptional service we depend on our employees to provide to our customers and apologize the computer on your vehicle was not reset. Please feel free to come back into the dealership at your convenience and we will quickly update this for you. Again we apologize for the inconvenience this has caused you and we appreciate your business.

June 09, 2020

My appointment was at 7:20 and I was out by 7:45. Very good service. Thank you for getting my Tacoma serviced so quickly. More

by Alec Branstetter
Recommend Dealer
Yes
Employees Worked With
Dan Kelley
Jun 10, 2020 -

Byers Toyota responded

Thank you for choosing Byers Toyota for your vehicle service! We greatly appreciate your review and your support!

June 09, 2020

When I went in for service one of the items were missed. This caused me to have to come back for an unnecessary trip. Additionally I take really good care of my truck and I can tell you the location of any More

by JEEPRYDR
Recommend Dealer
No
Employees Worked With
Tara Farmer
June 09, 2020

Fabulous service department!!! Pam was very helpful with our needs. Always makes our appointment feel very personal. Wr will always come back! Thank you Byers!!! More

by SheliaWeatherby
Recommend Dealer
Yes
Employees Worked With
Pam Bishop
Jun 10, 2020 -

Byers Toyota responded

Thank you for choosing Byers Toyota for your vehicle service, Shelia! We greatly appreciate your review and your support!

June 09, 2020

I think this place has very poor service. I will definitely don’t want to visit here again. I wish they had clearly explained how much I am being charged before charging. I was charged for inspecti More

by Bjorn
Recommend Dealer
No
Employees Worked With
Gynnae Britton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2020 -

Byers Toyota responded

I'm sorry to hear we were not able to provide you with the exceptional service we depend on our employees to provide to our customers. This is not the way we choose to do business. There is always a diagnostic fee when inspecting a vehicle and we apologize if this was not explained to you up front. We appreciate your business and will make certain everything gets explained to you beforehand if and when you choose to do business with us again. Again, we are sorry for any inconvenience this may have caused you.

June 09, 2020

It went really smoothly. They we're able to answer all my questions. The service was efficient and went quickly. I always have no issues when I come there. They we're also able to get my fiancee at the same More

by lizzywags27
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2020 -

Byers Toyota responded

Thank you for choosing Byers Toyota for your vehicle service! We greatly appreciate your review and your support!

June 09, 2020

The rav 4 that was serviced yesterday is my car Donna Dillon any future e.mails etc for this car should come to pnkgama@gmail.com More

by Donna
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pam Bishop, Tara Farmer, Dan Kelley
Jun 10, 2020 -

Byers Toyota responded

Thanks Donna! We will make sure this gets updated and thank you for choosing Byers Toyota!

June 08, 2020

The dealership was a very pleasant experience. Our sales person Shayne Becker was a very sweet person with a great personality. He was very knowledgeable about the vehicles on the lot. More

by darleneburch68
Recommend Dealer
Yes
Employees Worked With
Shayne Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Rausch
Jun 10, 2020 -

Byers Toyota responded

Thank you for choosing Byers Toyota for your vehicle purchase, Darlene! We greatly appreciate your review and your support!

June 06, 2020

I went in for an oil change and tire rotation. They informed me I need an air filter for my car because the one was dirty. I was in an hour and 30 minutes excellent job. More

by JAMMNACRES
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2020 -

Byers Toyota responded

Thank you for choosing Byers Toyota for your vehicle service! We greatly appreciate your review and your support!

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