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Cadillac of Norwood

Norwood, MA

Overview
Employees
Reviews
Vehicles
4.6
274 Reviews
Cadillac of Norwood has a highly trained and qualified team of certified technicians ready to perform high-quality automotive service for drivers. We handle a wide array of vehicle service needs, including oil changes, transmission replacements, and multi-point inspections. Our focus is on maintaining top-tier customer service with comprehensive maintenance and repair solutions. You can also visit our Cadillac dealership to explore a wide selection of Cadillac models and years and find a perfect new vehicle. As a reputable Cadillac dealer in the Norwood, MA area, we have new and pre-owned options available for you to consider. Let our friendly, professional sales team help you narrow down your search to a brand-new automotive investment or certified pre-owned addition to your work or school commute.
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700 Providence Highway - Route 1

Norwood, MA

02062

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Showing 274 reviews

August 15, 2025

Very efficient, knowledgeable and gave us great advice based on our needs and would definitely stay in contact for our next car More

by DANIEL.MISHKIN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kaulder Good
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 03, 2025 -

Cadillac of Norwood responded

Thank you for your kind words! We're so pleased to hear that our team provided efficient, knowledgeable service and advice tailored to your needs. It’s always our goal to make sure you feel confident and supported throughout your experience. We truly appreciate your trust and look forward to staying in touch when you're ready for your next vehicle!

August 14, 2025

Easy to get appointments and have your vehicle serviced. The staff is friendly and courteous More

by HEFFEENLACASA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Touma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Treseler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Fernandes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 03, 2025 -

Cadillac of Norwood responded

Thank you for your wonderful feedback! We're glad to hear that scheduling service was easy and that our staff made you feel welcome with their friendly and courteous approach. Providing a smooth, stress-free experience is always our priority. We appreciate your continued trust and look forward to seeing you again!

August 12, 2025

Great working again with Al P he is truly the best I will always refer him More

by ASHRAFHELMY6568
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Al Piacitelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 13, 2025 -

Cadillac of Norwood responded

Thank you so much for the kind words! Al is truly dedicated to providing the best service, and your continued trust and referrals mean the world to us. Looking forward to serving you again in the future!

Aug 13, 2025 -

ASHRAFHELMY6568 responded

Cadillac of Norwood is best every department always take care customer

Aug 14, 2025 -

Cadillac of Norwood responded

You're very welcome! It's always a pleasure working with you. We're so grateful for your trust, support, and referrals - they truly make all the difference. We'll be here whenever you need us and look forward to continuing to serve you with the same dedication and care. Thanks again!

August 11, 2025

All of the staff at Cadillac of Norwood are extremely helpful. My sales associate Al P. Contacted me about a vehicle that would meet my needs after telling him what I was looking for. He is the best and More

by DREEM76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Piacitelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Treseler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 13, 2025 -

Cadillac of Norwood responded

Thank you so much for your kind words! We're elated to hear that you had a great experience with our team at Cadillac of Norwood. Al P. is truly dedicated to helping our customers find the perfect vehicle, and we're glad he was able to match you with one that met your needs. We appreciate your continued trust and loyalty - thank you for always choosing Al and Cadillac of Norwood!

August 08, 2025

Cadillac of Norwood did a great job with customer service, updates on status of repair and provided us a vehicle while our car was in the shop. So helpful. Very pleased with the experience and wo More

by lsullivan36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shea Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 13, 2025 -

Cadillac of Norwood responded

Thank you for the wonderful review! We’re so glad to hear that you had a positive experience with our customer service team at Cadillac of Norwood. Keeping you updated and making sure you’re taken care of—like providing a vehicle while yours was in the shop—is all part of our commitment to excellent service. We truly appreciate your trust in us!

August 08, 2025

Paul was very informative and kept me posted on the progress of what they were doing to the car and when it would be done. More

by JOTASH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Treseler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 13, 2025 -

Cadillac of Norwood responded

Thank you for your feedback! We're glad to hear that Paul kept you well-informed throughout the service process. Keeping our customers updated and comfortable is always a top priority. We appreciate your business and look forward to serving you again!

August 07, 2025

Although we had a lot of issues with recalls etc and didn’t have our car for days - George and staff took care of things. We appreciate it. More

by SHARON.SAGANEY
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Touma
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 13, 2025 -

Cadillac of Norwood responded

Thank you for your honest feedback. We understand how frustrating recall issues and extended repair times can be, and we truly appreciate your patience throughout the process. We're glad George and the team were able to take care of everything for you. Your understanding and trust mean a lot to us—thank you for giving us the opportunity to make things right.

August 07, 2025

Paul is great! Car is back to normal. Highly recommend. Will return for next service. Thanks again. More

by kpp1833
Recommend Dealer
Yes
Employees Worked With
George Touma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Treseler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Fernandes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Donovan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 13, 2025 -

Cadillac of Norwood responded

Thank you so much for the kind words! We're happy to hear your car is back to normal and that Paul provided great service. We truly appreciate your recommendation and look forward to seeing you at your next visit. Thanks again for choosing us!

August 04, 2025

Excellent service, pleasant atmosphere. Knowledgeable staff. A pleasure to go there! Quick and efficient. Thanks More

by HURLEY.ALLEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Treseler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 13, 2025 -

Cadillac of Norwood responded

Thank you for the great review! We're so glad you enjoyed the excellent service, pleasant atmosphere, and knowledgeable staff. It's always our goal to make every visit quick, efficient, and enjoyable. We truly appreciate your support and look forward to seeing you again!

August 04, 2025

Car totally shut off Friday evening and was towed in. Compressor, maga fuse and drive belt were replaced. We drove the car home Saturday evening. More

by pebisemiju
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Touma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 13, 2025 -

Cadillac of Norwood responded

Thank you for sharing your experience. We’re glad we could get your car back on the road quickly after the replacements. If you need any further assistance, please don’t hesitate to reach out!

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