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Cadillac of Norwood
Norwood, MA
396 Reviews
At Cadillac of Norwood, sales and service go hand in hand. Whether you're in the market for a new Cadillac or certified pre-owned, our dealership offers a wide selection of new and quality pre-owned models to suit every lifestyle. Conveniently located on Route One in Norwood, MA, we’ve proudly served the community for decades and recently completed a modern facility remodel to enhance your experience.
Our knowledgeable and professional sales team is here to help you purchase a vehicle you love, while our highly trained, certified and master technicians are ready to keep it running at its best. From routine oil changes and multi-point inspections to complex transmission repairs, we offer comprehensive automotive services with a strong focus on top-tier customer care. Whether you're buying, leasing, or maintaining a Cadillac, Cadillac of Norwood is your trusted destination for quality and expertise.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 396 reviews
November 21, 2025
We buy a lot of vehicles and this was one of the best experiences we have ever had. Excellent professional organization. Will be a repeat customer!! experiences we have ever had. Excellent professional organization. Will be a repeat customer!! More
by RVLACO
Verified Customer
November 20, 2025
So easy to do business with that I had to remind myself I was there to buy a car. Great purchasing experience! was there to buy a car. Great purchasing experience! More
by BRIAN.REYNARD
Employees Worked With
November 20, 2025
I brought my car in for service for two reasons. First was the tire sensor monitor was "demanding" service and second, I was receiving messages about my brakes at stops and restarts. After an hour o First was the tire sensor monitor was "demanding" service and second, I was receiving messages about my brakes at stops and restarts. After an hour or so, I was given a full detailed report as to what was happening and what was needed to fix it. I was told another 2 hours or so to fix it. I asked to be taken to a local restaurant so I could have a late lunch, and I was accommodated both coming and going. Who does that anymore? I have dealt with Jeff, George and Paul, so far, on different occasions and have been treated like royalty each time by all of them! Clancy and Joe were my chauffeurs and very professional. Telephone support staff has been kind, courteous and helpful, too. More
by TWARD9
November 18, 2025
Great dealership, from sales to service. Paul Treseler, my service advisor was patient and thorougly explained what the service techs did to address shaking with my CT5, and what could be do Paul Treseler, my service advisor was patient and thorougly explained what the service techs did to address shaking with my CT5, and what could be done next if needed. More
by CLTROIANO
Employees Worked With
November 16, 2025
I brought my car in for service for two reasons. First was the tire recall and second was the charging pad for my cell phone. Charging worked intermittently. After a three hour wait because of a sof First was the tire recall and second was the charging pad for my cell phone. Charging worked intermittently. After a three hour wait because of a software update I picked up my car and there is still an intermittent problem with the charging pad. Nothing has changed. More
by GVLIA
Employees Worked With
November 13, 2025
Very good services and very polite. I would recommend people to come to try out. I would recommend people to come to try out. More
by michael.ven
November 12, 2025
The dealership and Paul provided excellent customer service as usual. I enjoy the experience immensely service as usual. I enjoy the experience immensely More
by GBROOKER0615
Employees Worked With
November 11, 2025
George is great! He has been so helpful every time I get my vehicle serviced there. I appreciate him and his willingness to help. The facility is also always clean an He has been so helpful every time I get my vehicle serviced there. I appreciate him and his willingness to help. The facility is also always clean and inviting. More
by LBRANDAO
Employees Worked With
November 06, 2025
We had a great experience buying a car with them! They were very nice and easy to deal with. They were very nice and easy to deal with. More
by daniel.gleason1
November 06, 2025
Great Dealership and People. Sales, Service and management now their customers. I would highly recommend Sales, Service and management now their customers. I would highly recommend More
by RDESLONGCHAMPS
Employees Worked With
Other Employees :
Joe Fernandes
