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Cadillac of Norwood
Norwood, MA
396 Reviews
At Cadillac of Norwood, sales and service go hand in hand. Whether you're in the market for a new Cadillac or certified pre-owned, our dealership offers a wide selection of new and quality pre-owned models to suit every lifestyle. Conveniently located on Route One in Norwood, MA, we’ve proudly served the community for decades and recently completed a modern facility remodel to enhance your experience.
Our knowledgeable and professional sales team is here to help you purchase a vehicle you love, while our highly trained, certified and master technicians are ready to keep it running at its best. From routine oil changes and multi-point inspections to complex transmission repairs, we offer comprehensive automotive services with a strong focus on top-tier customer care. Whether you're buying, leasing, or maintaining a Cadillac, Cadillac of Norwood is your trusted destination for quality and expertise.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 396 reviews
November 05, 2025
Always reliable and accommodating service department and staff. I have confidence that when service is completed the work is done expertly. staff. I have confidence that when service is completed the work is done expertly. More
by JIM@SELECTREALESTATE.COM
Verified Customer
November 05, 2025
Had a pleasant experience with Kaulder. Everything went smoothly. Easy to deal with. Thanks again. Everything went smoothly. Easy to deal with. Thanks again. More
by hjparsons
Employees Worked With
November 04, 2025
should send reminders of service date and time need a better rxplaination of dates for tire rotation better rxplaination of dates for tire rotation More
by barry40
November 02, 2025
Very high level of customer service, makes owning a Cadillac much easier. Thank you, much appreciated! Cadillac much easier. Thank you, much appreciated! More
by JZINK0
October 31, 2025
Great service team. Great parts team. Always prompt and reliable service. New facility looks great! Great parts team. Always prompt and reliable service. New facility looks great! More
by DOUG
October 30, 2025
We had a terrible experience at this dealership. They are disorganized, incompetent and unprofessional. We worked mostly with Kaulder, but essentially every person we came in contact with was the sa They are disorganized, incompetent and unprofessional. We worked mostly with Kaulder, but essentially every person we came in contact with was the same, incompetent. They mishandled every single aspect of our transaction. I would not purchase a car through this dealership ever again, nor recommend them to anyone. More
by JALSTERN
Employees Worked With
Kaulder
October 29, 2025
Excellent salesperson. Highly knowledgeable. I have referred people to the dealership purely because of Frank's ability to sell a car with knowledge. His followup is 5 s Highly knowledgeable. I have referred people to the dealership purely because of Frank's ability to sell a car with knowledge. His followup is 5 star. More
by msullivan14
Employees Worked With
October 25, 2025
Jeff was a delight to work with. Jorge was very accommodating in being generous with letting me use a loaner to grab something to eat—I had not had time for breakfast or lunch and wa Jorge was very accommodating in being generous with letting me use a loaner to grab something to eat—I had not had time for breakfast or lunch and was famished by time I arrived for service. He even recommended a great nearby rest. The people who are supposed to wash and vacuum, do a poor job. In my time getting serviced, it is always an issue. Thankfully, Jeff went above and beyond and vacuumed it for me. More
by RUTHDERAS
Employees Worked With
Other Employees :
Staff who are supposed to wash and vacuum would a thumbs down
October 23, 2025
This dealership is the best very nice customer service everyone from the mechanics to the salesman’s everyone from the mechanics to the salesman’s More
by OHJ184
