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Capital Ford
Raleigh, NC
1,466 Reviews
Capital Ford of Raleigh, NC is consistently recognized as one of the very best automobile dealerships in the nation. We sell more new Ford cars and new Ford Trucks than any other dealer in North Carolina. In addition to new vehicles, we also have a huge selection of pre-owned cars and trucks of every make and model. We have achieved countless awards, and the very highest levels of distinction from Ford Motor Company. This is a direct result of our placing extraordinary emphasis on employee and customer satisfaction.
Most recently, Capital Ford has been presented with Ford Motor Company's The President's Award for a second consecutive year. Capital Ford of Raleigh was also the Top Ford Dealer for new car and truck sales in the southeastern United States and one of the top 25 Ford dealers in the country.
In addition to the President's Award, Capital Ford has also been awarded the illustrious Ford Triple Crown. The Triple Crown demonstrates excellence across the entire dealership operation. Dealers must earn the President's Award, Sales Leadership Award, and be a member of the Premier Club in the same year – a truly incredible accomplishment. Dealers must exceed customer expectations every day in every department. This constant pursuit of greatness requires passion, tenacity, and of course, hard work to achieve the highest level of customer satisfaction in both sales and service.
This elite award was only given to 23 Ford dealers in the entire United States. Capital Ford is the only Ford dealership in North Carolina or South Carolina to ever achieve this honor. In winning the Triple Crown Award, Capital Ford of Raleigh became the only two-time winner in the Atlanta Region.
Tim Michael, President of Capital Ford of Raleigh is very excited with his dealership's awards. Mr. Michael said, "These awards show the commitment of our staff to provide customers with the best possible buying and ownership experience."
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
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Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
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Showing 1,466 reviews
February 26, 2024
Quick reliable service Colt was very knowledgeable about the repair that was needed. The repairs were done and all services completed in a timely manner. the repair that was needed. The repairs were done and all services completed in a timely manner. More
by debra.wells02
Verified Customer
Helpful February 26, 2024
This is my second time purchasing a vehicle from this dealership. I purchased one 8 years ago and was very satisfied with the service and went back again and ironically enough I worked with the dealer wh dealership. I purchased one 8 years ago and was very satisfied with the service and went back again and ironically enough I worked with the dealer who sold me my truck then (Terry Sharpe) and again the dealership overall provided good service. I look forward to seeing this dealership for purchasing my third vehicle. More
by manninggr
Employees Worked With
February 25, 2024
Communication was very good every step of my service. Will did a great job Kee me informed Will did a great job Kee me informed More
by Lancek0391
Employees Worked With
February 24, 2024
Excellent dealership. They have a large inventory to choose from and outstanding low pressure sales people to help you find the right vehicle. Enjoyed working with Lee. He They have a large inventory to choose from and outstanding low pressure sales people to help you find the right vehicle. Enjoyed working with Lee. He was a huge help. Drove all the way from the OBX to make this purchase. Saved thousands. More
by boylesb58
February 23, 2024
Great Didn't take long . and he was very friendly He told me what ever thing looked great except the container that holds my washer fluid and he was very friendly He told me what ever thing looked great except the container that holds my washer fluid More
by CAROLYNJENNETTEWARD
February 23, 2024
Issues was not corrected and still trying to get resolution to financial compensation for damage done to car by Ford Road Side Service a month and a half ago. I will have to bring my car back again resolution to financial compensation for damage done to car by Ford Road Side Service a month and a half ago. I will have to bring my car back again to get issue corrected. More
by loriholcomb
February 21, 2024
Go the extra mile for customers passing through in need of help. The Mechanic was vey professional. of help. The Mechanic was vey professional. More
by Gadsontransportllc
Employees Worked With
